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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,052 Reviews
Call Service Center (801) 590-0465

1,052 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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October 09, 2024

Got my car in and serviced fast. The service tracker was great to keep up to date More

by tj.nite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

October 09, 2024

Their service dept is very unorganized and doesn’t complete what they say they’ll do More

by SF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

October 08, 2024

Unorganized everyone running everywhere no there to help you just annoying and frustrating to deal with More

by Austindaskekoa59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Steve Massey, General Manager, (801) 553-5910

October 08, 2024

Great work, friendly staff, answered all of my questions, car ran great, really convenient for me More

by cooper nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Spencer, Carter Nelson
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

October 08, 2024

Costumer service is non existing any more, had to wait 10 minutes to pull in the drive through and another 5 for a service writer to check me in for my appointment More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

October 07, 2024

Lack of communication. And even when u have an appointment they still can't get u in and out on time. I dropped my car off the night before for a 915am appointment the next More

by Tiffany80186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not putting names. But it's all in services
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Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

October 07, 2024

Very good Service Department, Quick, friendly, and easy to deal with. Dealership is clean and very presentable to the customers.. More

by kharkleroad25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

October 05, 2024

Brandon demonstrated exceptional customer service skills. O b n n n nn n n n More

by Naysla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston
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Oct 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your positive review. Our team works hard to create a smooth and satisfying process, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

October 05, 2024

Fast and good customer service. I always bring my car in to them for work. More

by meyerchase1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

October 04, 2024

Larry Miller Jeep in Sandy. Took my 2021 jeep In for the second time to fix the transmission. Less than 35k. They had my jeep for over a month to fix it. This is the second tim More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

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