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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,052 Reviews

1,052 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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October 16, 2024

Excellent service in the service Dept,, had my oil change today had a short wait, but it wasn’t extremely long. More

by Nailexpressions_ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're so pleased to hear that you had a positive experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

October 16, 2024

I brought my Jeep in needing a transmission flush. I was impressed with the thoroughness and much improved communication that Brandon provided me. Brandon explained what services and also went the ext More

by Theb84123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate you choosing our dealership for your automotive needs and we're glad to hear that our team was able to assist you in a friendly and professional manner. We value your feedback and thank you for taking the time to share your positive experience with us!

October 15, 2024

It took 3 1/2 house to get my oil changed! That’s ridiculous! At the most it should have taken 1 hour. I can go to Jiffy Lube and get it done in 30 minutes! More

by zacheldredge23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Zach, we apologize for any extended wait time during your oil change, as we understand how frustrating that can be. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will work with our team to improve our efficiency. If you’d like to discuss this further, please feel free to reach out directly. Thank you for your feedback, and we hope to provide you with a better experience in the future. - Steve Massey, General Manager, (801) 553-5910

October 15, 2024

Tech who helped me was polite, kind. Service took too long even with appointment. Disappointed in that part since that's the point of making an appointment. Also did not get full vehicle More

by Jlima001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 18, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team strives to create a memorable and satisfying experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team strives to create a memorable and satisfying experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

October 13, 2024

I’ve had enough of the terrible service at Larry H. Miller Dodge. I purchased a three-oil change package, thinking it would make things easier, but every visit has been a disappointment. Every single t More

by erikmcontreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a girl
Oct 17, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Steve Massey, General Manager, (801) 553-5910

October 12, 2024

Excellent customer service department, Isaiah kept me informed throughout the process. Even when I left my garage door opener behind they helped me retrieve it after hours. The price was fair and up fron More

by RGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them thank you.
Oct 18, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

October 11, 2024

Excellent job, short wait time and I was able to renew my plates there as well More

by Shieldska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chatwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

October 11, 2024

Worst costumer service ever. Had my car for almost a week and never even looked at it for 5 days even though I set an appointment with them. Then they took 2 more days to get to More

by amberpreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ
Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Amber, I’m sorry for any lack of communication or delays with your vehicle. It’s disappointing that we didn’t meet our service commitments and then for your car to have additional issues afterward. If we haven’t discussed this yet, please get in touch with me directly so we can resolve this properly. - Steve Massey, General Manager, (801) 553-5910

October 10, 2024

Isaiah, Service Writer was great! However, repairs on my truck were not done well. Wheel well liner was not reattached properly, It was left dangling in wheel well, it rubbed again More

by Brent N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Brent, I’m sorry to hear about the issues with your truck’s repairs. While I’m glad Isaiah is working on resolving the situation, having to come back for further fixes is certainly frustrating and inconvenient. I’d like to ensure that my team and I get this sorted out for you smoothly. Please feel free to reach out directly, I look forward to straightening this out. - Steve Massey, General Manager, (801) 553-5910

October 10, 2024

They told me I needed a new engine. After a lot of back and forth they're finally replaced the starter which was the solution the whole time. They said I needed to spend $7000 because t More

by Russell Breinholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Russell, thank you for leaving your feedback. I apologize for any misdiagnosis and for any communication issues between our shop and yourself. The situation you’ve described is not the level of service we aim to provide, and I appreciate you bringing it to our attention. Please reach out directly if we haven’t already spoken to make sure everything is resolved to your satisfaction. - Steve Massey, General Manager, (801) 553-5910

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