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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,118 Reviews
Call Service Center (801) 590-0465

1,118 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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January 14, 2025

I went in for a quick recall programming of my trucks computer. Upon registration I was presented with a list of "recommended maintenance. I did not go to this dealership for this advice. With tires incl More

by jpeders1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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January 14, 2025

I took my car in because batter issue and was not turning on. Turns out I missed a bolt but when working, they told me other issues like transmission oil but not the alternator. I have to take it back in as More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jan 23, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Rex, I’m sorry that your experience with us left you feeling this way. It’s frustrating when unexpected issues arise, and I understand how the charges and incomplete resolutions would be upsetting. Your concerns about communication and pricing transparency are important, I’d like the opportunity to speak with you directly to address this matter and help find a resolution. If we haven’t already spoken, please feel free to contact me—I want to make this right. - Steve Massey, General Manager, (801) 553-5910

January 13, 2025

Fast and friendly and professional. They offer fair affordable pricing on all their different types of services. They are the Best Mopar shop in Utah. More

by thomas.glieden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chatwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tognarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaxon Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Goodwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for choosing our dealership for your automotive needs and for leaving us your feedback. We're pleased to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again in the future.

January 13, 2025

Kind, honest, respectful, and again, honest! I was treated with respect and kindness and was charged very fairly for the work done. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a great experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

January 12, 2025

Took my car in for diagnostic - I was told 2 days it took 1 month More

by Prime77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry to hear that your diagnostic visit took so much longer than anticipated. Waiting far beyond the expected timeframe can be incredibly frustrating, and I apologize for the inconvenience this caused. Your feedback about communication and timing is important, and I’ll ensure it’s shared with our team so we can make improvements. If we haven’t already reached out to you, please contact me directly so we can discuss your experience further and work to make this right. - Steve Massey, General Manager, (801) 553-5910

January 11, 2025

Here are my ratings: First, I want to thank Advisor Brandon Ralston for his advice's and gentleness. He listened carefully and kindly took care of the issues in my car. I really appreciate his manner. More

by aorome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Ralston
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're glad to hear that you had a positive experience at our dealership and that our team was able to assist you in a friendly and professional manner. Thank you for choosing us for your automotive needs and we hope to see you again soon.

January 11, 2025

This dealer is one of the best ones I have ever worked with. The advisers and the techs are very knowledgeable and they went above and beyond to get my car fixed. More

by Lucian A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston
Report | Print
Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for leaving us a 5-star review and for choosing our dealership for your automotive needs! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

January 10, 2025

Dealership is clean and well represented. Service area was organized and all employees seemed very engaged! Service manager Chris was amazing and so was MJ More

by trileynichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ 5 stars as well
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is greatly appreciated. Our goal is to make each customer's experience as enjoyable and satisfying as possible, and it's wonderful to hear that we were able to achieve that for you. We hope to see you back soon for all your automotive needs.

January 07, 2025

Fast and easy, nice people. I don't mind waiting in the lobby with snacks and drinks available. More

by brunstock8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 09, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

January 07, 2025

It’s took 6 hours to replace a microchip. I believe is too long. I had to miss an appointment at 5:00 pm. I had my truck there at 10:45 -5:30. More

by Lisa T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 09, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

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