Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

I brought my 2002 Dodge Dakota in for warranty service this week. When I dropped off the vehicle I was told that to test for the issue I was having would be $95 but that if the issue presented itself and this week. When I dropped off the vehicle I was told that to test for the issue I was having would be $95 but that if the issue presented itself and the warranty covered the repair that charge would be covered by the warranty. Larry called me the next day and explained that they could not replicate the problem and no codes showed up in the computer and that becasue they didn't find anything the service was free! I went down and picked up the truck and asked if I could bring it back that day if it happened to have the issue again and they advised me not only to do so but that if it did occur to come straight to them and leave it running so that the information would show up for sure. I was able to replicate the issue and returned to the dealer within 30 minutes. Andy immediately called a tech out who tested the computer and got a reading that I had "intermitent" signals from a rear wheel speed sensor. They advised me that this may be a bad sensor which would be covered under warranty or it may be metal shavings in the differentail and that if I would authorize $86.50 for a rear diff. serice they could check for that as well. Again if a problem is found it would be covered under warranty and I would not have to pay for the service. I agreed to the service and they found that the limited slip mechanism had broke and that all of the gears, bearings etc. (basically a whole new axle) was needed. Over $2500 all covered under my factory issued 3 mo/3K mile service contract. Needless to say I was very pleased with how thorough they were and that they took the time to give options for the repairs thus saving me thousands in the future! I will certainly return to Larry H Miller Dodge based on this experience! More