Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Larry always does a great job when I come in. He is always easy to find and very willing to repair the issues I have had with my 2008 Jeep Wrangler. Larry went the extra mile when I had cracks appear o always easy to find and very willing to repair the issues I have had with my 2008 Jeep Wrangler. Larry went the extra mile when I had cracks appear on both sides of the fiberglass top. When I told Larry he was a little perplexed as this was an unusual problem. He immediately made calls and reckoned the best solution for the problem. The repairs were made by the dealership and I am very satisfied with the work and long term solution that was created to fix these issues. Larry does a great job everytime and I will always bring my jeep to Larry. Thank you for your great service!! More

I purchased Landcar Service contract in 2007 when I bought my new Avenger, 2008 model. I have had all of my service completed at LHM Chry/Dodge the past four years. They are always courteous and very bought my new Avenger, 2008 model. I have had all of my service completed at LHM Chry/Dodge the past four years. They are always courteous and very speedy! I always wait during oil changes and this past Saturday, for example, they had me finished in twenty minutes. Outstanding. I only had to have one warranty repair on the vehicle early on and there was no question; they just did what needed to be done to please the customer. The service department is always excellent, never offers excuses if they are too busy - they tell the plain truth which I appreciate very much. On the one corporate recall they called me when the part arrived, set the appointment and was in and out in under one hour. Thanks to all the folks in service! Dale Gibson, Lehi, UT More

I come in regularly for tuneups....generally on one tells me anything about my car...they just call me name to get me keys and hand me the print out of things done...this past time I asked them to check my b me anything about my car...they just call me name to get me keys and hand me the print out of things done...this past time I asked them to check my brakes due to a rumbling sound....I never got any information before i left about my brakes....also the waiting areas are cold and coffee would be nice....thanks More

This was a second trip for me with some warranty issues. I always feel silly when I need something fixed under warranty. I was also taking it in for an oil change. The staff was extremely helpful and so f I always feel silly when I need something fixed under warranty. I was also taking it in for an oil change. The staff was extremely helpful and so friendly when taking down my concerns, really taking the time to understand what I was trying to explain. Each phone call I received during the day was very friendly, thorough, and really made me feel good about the concerns and things that were done that day. I have been very surprised and pleased by the staff and the service they offer. More

I gave quality of work a 3 for 2 reasons. #1- I initially stopped by and went over what all I was wanting worked on (I had several concerns). This particular issue was the door molds. Aftergoing initially stopped by and went over what all I was wanting worked on (I had several concerns). This particular issue was the door molds. Aftergoing over everything with Trevor, I decided to make an appointment due to the time it would take to complete everything. When I dropped my truck off for my appointment, I called about 3 hours later to see how everything was going and when I could pick up my truck. I found out that the door molding was being brought in from another Dealer and it would be another couple hours. Approximately an hour after my phone call, Trevor called and said that the Dealer brought the WRONG door molds and that I'd have to COME BACK AGAIN. When I went for the 2nd (3rd) time for my door molds to be replaced (under warranty), Trevor was extremely helpful in getting me "in and out" for the replacements. #2- I stopped by a few months ago for a recall notice on my heater. Things went really well. When I went back in this last time (#2/3 visit) I showed Trevor how my heater controls sounded & the smell didn't seem right. He agreed that the "module" needed to be replaced AGAIN - because it was done on the recall (from what I understood was done previously). When I picked up my truck from having the door molds replaced, I showed Trevor the noise from the heater controls. He agreed that it STILL didn't seem right, that I would need to drop my truck off AGAIN for a few HOURS. So now... I have to go back in AGAIN for visit #3/4. My frustration is that when an issue is "taken care of" that the issue REALLY BE TAKEN CARE OF. Trevor has been extremely good to work with and I am appreciative of that. However, taking work off 4 times for 1 issue is getting really old. Thanks...... More

I was under the impression that my total car care package that I purchased when I paid for the vehicle, would cover everything on my vehicle. However, I was advised that my light bulbs for my headlights wer that I purchased when I paid for the vehicle, would cover everything on my vehicle. However, I was advised that my light bulbs for my headlights were not covered. This was very disappointing. More

Service could be a bit quicker. Despite the fact I had made an appointment for service clearly stating that windshield needed replacement, there was some uncertainty that I really wanted it replaced when made an appointment for service clearly stating that windshield needed replacement, there was some uncertainty that I really wanted it replaced when I arrived. This is not a major problem. I remain a satisfied customer and will continue to return. More

As I noted earlier, the letter i received reminding me it was time for the truck to be serviced also stated that "your Service Advisor will provide you with a factory maintenance schedule to follow." I was was time for the truck to be serviced also stated that "your Service Advisor will provide you with a factory maintenance schedule to follow." I was looking forward to receiving it, but no mention was made. The LCA contract and extended warranty demand that I have certain items taken care of on a regular basis. I don't know what they are or when they are required. It would have been nice it this had been given to me. I still don't know. More

Once again like I had written in my previous rating of my experience with Larry H Miller. I had called and made an appointment for an oil change and when I had come in and spoke with the cashier she had dir experience with Larry H Miller. I had called and made an appointment for an oil change and when I had come in and spoke with the cashier she had directed me to bring my car into the bay. I pulled up to the bay, one of the employees threw his arms in the air, which I guess was his way of telling me that I was at the wrong bay door, so I proceeded to the next bay door and pulled in and as I pulled in no one directed me to where I should park, whether or not I should leave my keys in the car, or if I should wait for someone to even recognize my presence. I finally asked one of the employees "Do I need to leave my keys in the car?" "Should I go wait inside?" after another employee that I was trying to get help from just walked right by me. So being that this was my first visit for an oil change, I got the impression that I am supposed to assume what I should be doing and where I should leave my car. Compared to other service stations, this is my least favorite. More

I get the coupons in the mail for the $17.95 Oil change, this is the best price for oil changes. The service I receive from Larry has always been excellent. When he tells me it's time to get a service don this is the best price for oil changes. The service I receive from Larry has always been excellent. When he tells me it's time to get a service done on my car I trust him. I don't trust very many people in the car business but I do trust Larry. More