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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
963 Reviews
Call Service Center (801) 590-0465

963 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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November 20, 2024

This was the worst experience out of any dealers I’ve ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was s More

by Perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wagstaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick in service drive
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November 20, 2024

After picking up my car , it die in 2 hours. I sent it on Toe truck, More

by Adil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Very bad service, they still don't fix the problem that my car has. I don't recommend this dealer More

by leonorgalarza1966
Workmanship
Recommend Dealer
No
Employees Worked With
Brandon
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November 18, 2024

Chris Spencer in service was fantastic. He got my Challenger in for some simple basic work and they let me know about an issue with some dry rot on my tires that I hadn’t seen. The technici More

by Natascha McAninch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Spencer
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It's great to hear that you had a positive experience at our dealership and that our team was able to assist you with your automotive needs. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.

November 18, 2024

Very professional and caring team of advisors and technicians. I have used this sop since 2011 for my Ram trucks. More

by Cdw2679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik and Dave Reynolds
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

November 17, 2024

I’ve been with Larry h miller dodge in Sandy for years in Sandy. For 22 years my family has been dealing with them. Not only have the car quality has gone down. (For major repairs in 4.5 years) but my “diamo More

by jaredbaer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t worry about it
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November 16, 2024

This is the first time feel good about my visit with LHM last few times I hated it with passion I have only gotten my car for two weeks it took them 10 months to fix it and whole time they were giving me th More

by Mesera
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Gnoffo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon was the only one that kept in contact with me the time thank you
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your feedback with us and for choosing our dealership for your automotive needs. We're pleased to hear that our team was able to provide you with exceptional customer service and make your experience a positive one.

November 16, 2024

Had an appointment for 10:15 am. When I arrived as was told it would be 3-4 hours wait. So…what’s the point of an appointment? More

by Ratherder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael K
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Steve Massey, General Manager, (801) 553-5910

November 15, 2024

Always a great experience! Their waiting area is great! The staff is helpful and easy to work with. More

by Sdkotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

November 15, 2024

Chris is fantastic to work with. Always takes care of my car and makes sure I have something to drive while it's getting warranty work. More

by misdolli05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (jeep service advisor)
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Nov 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It's great to hear that our team was able to provide you with the assistance you needed and make your experience at our dealership a positive one. Thank you for choosing us for your automotive needs and we appreciate your business.

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