Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Not very good experience with the work the body shop they did on my brand new 70k truck and honestly am scared to bring it back since you guys had it for over a month and it still ain’t perfect did on my brand new 70k truck and honestly am scared to bring it back since you guys had it for over a month and it still ain’t perfect More

Chris was very good to work with and the world was done quickly which was important to me. Thanks LHM quickly which was important to me. Thanks LHM More

Great service. Great communication. Kept me updated on progress and possible time my car would be completed. Great communication. Kept me updated on progress and possible time my car would be completed. More

Dealership had previously diagnosed my vehicle as needing a new water pump. I then scheduled an appointment to have the part replaced, which was about a week out. They had it written down at my previous appo a new water pump. I then scheduled an appointment to have the part replaced, which was about a week out. They had it written down at my previous appointment that the replacement would be covered under my power train warranty. I confirmed over a phone call and when dropping the vehicle off that it would in fact be covered, and that the appointment would take a few hours. After dropping the vehicle off, I received a text from Chris that the appointment would actually be 24-48 hours because they needed to re-diagnose the issue because they did not realize it was a warranty replacement. I think this place is too busy for their own good and completely disorganized. Instead of waiting two days, I picked up my vehicle and was able to make an appointment elsewhere within that same timeframe. Aside from the warranty issue, it’s takes about 30 minutes just to drop my vehicle off there, even when I make advance appointments. They try to take in everyone they can at the expense of people who try to plan ahead. Based off of my previous appointment times I wouldn’t be surprised if it actually would have taken longer than the 2 days. On a side note, when I went to pick up the vehicle, Chris, the person I was working, with didn’t even have the decency to speak with me about the issue. He ran off and had someone else give me the keys to the car and sign the paperwork. More

Everyone is great to work with. My car was taken care of timely, and my time was respected. My car was taken care of timely, and my time was respected. More

My vehicle sat at the dealership for over two months to be repaired. not ideal. be repaired. not ideal. More

The service is beyond awful. Make an appointment to “get in line”. Takes 24 to 48 hours after appointment to be seen for diagnosis. What’s the point of an appointment? Was not in Make an appointment to “get in line”. Takes 24 to 48 hours after appointment to be seen for diagnosis. What’s the point of an appointment? Was not informed service was complete, had to call. Picked up after service, was like pulling teeth to get helped. Tech didn’t hook door speaker back up after service, not working. Had to speak to manager who was busy flirting with another customer to help. Told I would have to drop it off at a later time to fix as original tech wasn’t working and he was the only one to fix. They would have to pay another tech for the first ones screw up. How is that my problem? Make it right for your customer. Now I have to take more time to drop it off again and get their mistake fixed. This place is the definition of inconvenience. More

Blaine was awesome to work with! The process was simple and Blaine made me feel very comfortable while making an important decision! The process was simple and Blaine made me feel very comfortable while making an important decision! More

Eric did a great job and letting me know and keeping me informed of what was going on with my truck and what it would cost informed of what was going on with my truck and what it would cost More

Brandon in the service department was very helpful and knowledgeable. He answered all my questions and explained all the options available. It was a good experience. I will return. knowledgeable. He answered all my questions and explained all the options available. It was a good experience. I will return. More