Larry H. Miller Chrysler Jeep Dodge Ram Sandy
Sandy, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When I go to a dealership to purchase a vehicle I appreciate given price that is what the dealer will sell the vehicle for along with price substantiation. I detest it when a dealer wants to play gam appreciate given price that is what the dealer will sell the vehicle for along with price substantiation. I detest it when a dealer wants to play games as an example, “make me an offer and I will take it to the sales manager”. I am looking for the best price and usually have gone to other dealers and have an idea of the price I am willing to pay. Larry H. Miller Chrysler shot straight with me. I had just the opposite experience with Larry H. Miller Ford in Sandy at their Memorial Day tent sale. That is one reason I am driving a 2011 Chrysler 300 rather than a 2011 Ford Taurus. More
This buying experience was the best so far that I have had. We didnt need to be at the dealship all day. Our salesman went the extra mile to get up a good deal. had. We didnt need to be at the dealship all day. Our salesman went the extra mile to get up a good deal. More
First and worst experience with a dealership after moving to new mexico. Customer service should be rated zero, not one. After a new windshield (on schedule and on budget), they suggested an $850 master cy to new mexico. Customer service should be rated zero, not one. After a new windshield (on schedule and on budget), they suggested an $850 master cyl. install as well as some other work. No other service group I have had the vehicle checked out at (4 that I can remember) recommended the same repairs. Since the dealership did this 'bonus, inspection they did not call to give me this information till after the service department was closed. This of course was only after I was calling every 30 min for the last 3 hours they were open. When I asked to get my car back that evening, it was only noted that the cashiers and personnel that could access the vehicle had already gone home for the day. This really put my wife and I far out of our way and off schedule the next morning when we had to pick up the vehicle all for something they did without consent. This is just my story. I wish I had asked around before going to this dealer's service department. My wife and I both found countless horror stories about this location through co-workers and classmates. Do yourself a favor and either get in close with the Larry H Miller mafia, or just go to another location. More
Our 2-month-old new truck was stuck in park. Called Andy in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's p in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's policy was that if it was stuck in park, the owner had to pay and then request reimbursement from Chrysler. I called Andy back and told him the situation. He said he would contact them but in the meantime, he gave me a local company to tow it instead (for free). They were prompt and courteous with their pick-up. Andy called to say there would be a delay in fixing the truck because the part was hard to find and would have to be ordered from Denver. It came in and the Service immediately fixed it and we were able to pick it up after hours the day it was done. Andy was extremely helpful in resolving the problem with the towing and very good about keeping us informed as to the status of our vehicle. Also I appreciated being able to pick it up after hours because of my husband's work hours. Thanks to everyone in the Service department that helped with this repair! More
Sales understood what I was looking for and worked hard to find the right vehicle for me. Service department is great with friendly knowledgeable people. to find the right vehicle for me. Service department is great with friendly knowledgeable people. More
Andy was not very friendly, detail-oriented, and thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we h thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we have had to repair, replace and deal with the problems of the rotors on our Chrysler Town & Country too often, replaced twice, and the car only has 27,000 miles on it. In addition, I brought the car in two months ago for the same problem and it was not addressed and now we had to replace. Perhaps we could have avoided it. However, we are satisfied with the work. More
The staff, the managers, and the salesman were very professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for se professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for service as well. More
I wanted some larger tires and wheels for my 2011 Ram 1500 along with a leveling kit. I had been shopping the competition because I had no idea the dealer offered this type of service! I always figured t 1500 along with a leveling kit. I had been shopping the competition because I had no idea the dealer offered this type of service! I always figured the dealer was the evil place you took your truck when no one else could fix it! I was in to get an oil change, and asked service some technical wheel questions of Chris in service at which point I was directed to Jake in parts. Not only was Jake able to easily answer all the questions that the competition could not, but he surprised me by beating my next lowest price for the tire-wheel-lift package by nearly $500! Unbelievable! I ended up with exactly what I wanted without the compromises the competition was telling me i'd have to make for considerably less money! Due to the great communication skills of the staff, and the excellent, knowledgeable service I've had to date at LHM Dodge, I've decided the dealer is the only entity, other than myself, that gets to touch my truck! Thanks Chris and Jake! More
My experience with this dealership has been over a span of 3 or 4 years; I'd looked at buying a new dodge truck in 2008, but at the end of the day I just wasn't comfortable spending the money. The sales p of 3 or 4 years; I'd looked at buying a new dodge truck in 2008, but at the end of the day I just wasn't comfortable spending the money. The sales people and managers did not make me feel like I had wasted their time, which solidified my opinion then, that when i was ready to purchase again, I would definitely be back. I returned a few times over the next couple of years to browse, and see what might strike my fancy, and again, the staff were great at showing me what I wanted, and answered all of my questions and never made me feel like I was wasting their time if I wasn't ready to purchase. After searching high and low and researching all makes and models, I was ready to purchase this past week. I returned to LHM Dodge, and was fortunate to havee John Durfey be the salesperson to approach me. Since we're talking LHM here, I would like to say that John is a sales pro, in the same sense, that John Stockton was a pro. Smooth, efficient, low profile, and effective. He was always attentive to what I felt I was looking for, answered all of my questions, and mitigated every test drive I wanted to make. When the time came, he transitioned my needs to the sales manager, Nick who was just as impressive, but still stood on the wing waiting for whatever I may need. Nick and Mike (finance) got me everything I asked for and more, to make the deal as beneficial to the both of us as I think was ultimately possible. Great experience, I would(and have) recommend(ed) this dealership, and these folks to any family and friend that asks me about my gorgeous new Dodge! More