Larry H. Miller Chrysler Jeep Dodge Ram Sandy
Sandy, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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So, I went looking for a specific car that was listed on lhmdeals.com. Come to find out, it was actually in the Ogden area and I was at the Sandy location. The sales rep, Rodney, said that he would go up an lhmdeals.com. Come to find out, it was actually in the Ogden area and I was at the Sandy location. The sales rep, Rodney, said that he would go up and bring it back to Sandy. I left the dealership and then came back at a specified time, but Rodney hadn't returned yet. When he got back he told me that they had already sold the car I was looking for. After several calls they were able to find a comparable vehicle at a price point that I wanted. Rodney spent a great deal of time ensuring that I had all that I needed. He is a credit to this dealership. More
Chris was a good guy, he was really good actually. The supervisor on the phone was a good guy, more than reasonable. The other guy from Monday was not so great although the initial guy I talked to Monday supervisor on the phone was a good guy, more than reasonable. The other guy from Monday was not so great although the initial guy I talked to Monday was great. First off, I had a hitch that was to be put on my 2008 Honda Odyssey (Touring Edition) and I had an appointment I had made. I showed up and spoke to Chris. Come to find out they never ordered the parts so I drove all the way from Ogden to Sandy for basically a joy ride. I told Chris I expected to be compensated, he asked how, and I said, how about GAS! So he made a call two or two and told me the parts would be ordered and to bring the vehicle back on "E" so he could compensate me with a full tank of gas. I thanked him, and told him when I needed this hitch by, he said I would hear from them by the early part of next week. Well the following week week came and I had to call them. The parts had barely come in, which explains why nobody called yet, an they scheduled me ASAP. I went in, got checked in by a super guy, an hour and a half later while waiting with three small children I get called on my cell, the wrong parts were ordered, and with warranty stuff they wanted to do, they would be keeping it for at least another day. So the car rental doesn't come with comparable vehicle, they come with this dinky miniature compact, and the 3 car seats wouldn't fit, so they got me a Jeep Liberty. I call the next day it won't be done, but it will be done the next day. I ask about the tire issue which I was told I would get two new tires (2 worn tires on the back Not the DEALERSHIPS FAULT LHM HONDA in MURRAY takes the fall for that one) I am told they are going to "Rotate" the tires... Anyway I called Corporate Headquarters to complain, about forty five minutes later I got a call from the "Supervisor" of service, they will put on a new tire if I'll pay for the other tire at their cost, mounting and balance on they're dime. Better than nothing, so I agree. When I got there to pick up the vehicle at 3:00 pm the next day it was completely finished, and detailed, no gas, but all the work was done, and Chris treated me like a King! Paid for tire, moved all the car seats back into our wonderful new Honda Odyssey Touring Edition and rode home in style!!! I Love this car, love my purchase, service wasn't horrible just aggravating, people like Chris and his supervisor made up for everyone else's dropping the ball. Overall I wasn't happy with the rest of my experience other than Chris and the supervisor I spoke with on the phone about the tires after I called corporate headquarters. It doesn't hurt to complain when your UNHAPPY, things can get fixed to make you satisfied. More
I bought a 2008 Honda Odyssey (Touring Edition) from the Huge Tent Sale I met Clint at the front of the tent. I had been working with Keri on-line from the Riverdale Chrysler, Jeep, Dodge Dealership of Larr Huge Tent Sale I met Clint at the front of the tent. I had been working with Keri on-line from the Riverdale Chrysler, Jeep, Dodge Dealership of Larry H. Miller, she found the car but LHM Honda of Murray said they wouldn't transfer the vehicle, made up some story, so I went to the Salt Lake Tent Sale and found it there. Clint was AWESOME! Let me take the vehicle to show my wife, it had every option and then some that I was looking for in the vehicle I wanted except 4 wheel drive (Can't Have Everything, I'd been looking for over 2 weeks!). Wife liked it, thought it was a bit pricey. I told her I would make it affordable, after she rode in it, I went back and said, let's get down to brass tax. He introduced me to Dennis the Used Car Manager, and we sat down after we got hot dogs and soda for the kids and Car Fax Foxes (Stuffed Animals), and he asked me in reality, what he needed to do. So I told him thinking, here we go with the 3 hour haggling. He came back and sat down, said, let's save us both a lot of time, I can do your price, but you have to pay for the parts at my cost for the hitch and a couple other things I wanted done, but labor and work was on his dime. I told him I could "X" amount of that, and he left came back about 2 minutes later and said, good enough. It was done in less than 10 minutes! We did minimum paperwork to get me out of there, and we went back the next day to the dealership to finalize all the paperwork. We sat down with this awesome finance guy who was GREAT actually, we were in and out in about 30-45 minutes from the time we got there, and we were leaving with a fully detailed vehicle and a full tank of gas! Very satisfied with the sales department and finance guy... Please read my review on the service end, not so impressed. More
Thanks again Sean Stanley thanks for locating the pefect car and getting it to Salt Lake from Denver and having it all prepped and ready to go,and for showing us the features and the test drive .My son Boyd car and getting it to Salt Lake from Denver and having it all prepped and ready to go,and for showing us the features and the test drive .My son Boyd is know the envy of his JR HIGH the car rides and handles great it performes effortlessly my family will enjoy the car for years to come.Im so glad that I waited for the 2011 srt8 THANK YOU SEAN and LARRY H MILLER More
Great experience. Got a good price on a great truck. Wouldn't let me leave without giving us the best price. Would definitely consider this dealership in the future. Wouldn't let me leave without giving us the best price. Would definitely consider this dealership in the future. More
Robert and Mike are the best. They made the process painless. When someone makes that kind of commitment, it can be very stressful. You need friends to walk you through the decision and answer those qu painless. When someone makes that kind of commitment, it can be very stressful. You need friends to walk you through the decision and answer those questions when they come up. I never feel alone when dealing with them both Guy More
The three I worked with I have worked with before on prior purchases. ALL three represent the Larry H. Miller Brand real well! Highly Recommend. prior purchases. ALL three represent the Larry H. Miller Brand real well! Highly Recommend. More
because the service was very good and I was in and out fast. best experience I have had at a dealership. thanks to everybody at LHM Jeep & Dodge fast. best experience I have had at a dealership. thanks to everybody at LHM Jeep & Dodge More
I purchased by PT Cruiser at a different dealership and took it in to them for an oil change and I was very disappointed with their work. I decided to try Larry H. Miller Dodge and have been treated fairl took it in to them for an oil change and I was very disappointed with their work. I decided to try Larry H. Miller Dodge and have been treated fairly now for over 4 or 5 years. I have used them exclusively for my PT. 2 or 3 years ago the car had a problem with the fuel gauge. I took it in to LHM Dodge and Andy Borders was the person who wrote the order. The car was still under warranty so there should be no problem he explained. He was very courteous and said the car would be ready that evening. I picked up the car and almost immediately the fuel gauge wasn't working again. I took it back in and Andy apologized and was very courteos and sympathetic. I left the car and asked him to call and keep me updated. He called to explain that the part they put in was faulty and they would be able to get the part the next day and have it put in for me. I agreed and really appreciated the sincerity that Andy demonstrated. I picked up the car the next day and have had no problems with it since. (Knock on wood) The next time I took the car in for the oil change, which was a few months later, I was fortunate enough to get Andy to take the order. I waited at the dealership and when it was finished, there was no charge for the oil change. Andy explained that was the least they could do for the problem with the fuel guage and the inconvenience I had. I was impressed that he remembered the problem and then did something as a token of appreciation to a customer. Courtesy and appreciation goes a long way with me. More