Larry H. Miller Chrysler Jeep Dodge Ram Sandy

I came in to have my daughter's car cleaned to remove stains because I do have the Century upholstery coverage. The stains were removed but, if the person had looked at the whole carpet area after clean stains because I do have the Century upholstery coverage. The stains were removed but, if the person had looked at the whole carpet area after cleaning he would have noticed the edges of the doors were dirty(I did point this out to Larry when I left it). I found dirt stains still on the driver side and the rear driver side that needed to be redone after I paid and was ready to leave. They did take care of it rightaway and the wait was not long after finding this but, I was ready to leave and go on to my afternoon appt downtown and ended up running late. I had allowed plenty of time (from 11:15 a.m. until 3:00 p.m.) but, had to wait. I gave a "good" experience on service because there was not a problem to fix it but, "great" would have been earned if it was noticed before I noticed it. Also, it would probably would have been better if the person who brought the car to me just let me inspect it before I left and could have just made the adjustment. Instead, he left and gave me the key and then I walked over to inspect it and then have Larry Larsen come out and check out the spots. If Larry would not have been in the cubicle, I would have had to wait for him and then go to the cashier, etc. I am glad he was in. Just a suggestion to allow customers to check it BEFORE leaving. Also, I am very grateful for the ride BACK to the dealership to pick up my car, I know this is not a service your provide but, I was at the theaters on a hot day and could not walk it. I don't know anyone in that area who could have given me a ride so, I probably will have to go to a dealership downtown or in Murray because I can get around there. My husband works in Murray, and well downtown has all kinds of access. More

We love Larry Miller Dodge! Randy Jines and John Durphy are amazing. They always make us feel important. We would never purchase a car from anyone else. Thank you! are amazing. They always make us feel important. We would never purchase a car from anyone else. Thank you! More

We went to the dealership just to see what the Grand Cherokees were like. We had been researching different vehicles the past few months and never liked the service we got from a prior dealership, plus Cherokees were like. We had been researching different vehicles the past few months and never liked the service we got from a prior dealership, plus the pricing at the other dealership was horrible. LHM and Daniel did a great job making this process smooth and easy and worked very well with us on the price we needed for the vehicle we wanted. Thank you. More

Nate was wonderful to work with. Great experience. He was there on time and worked us through the process very efficiently. Would recommend him and this dealership to friends. was there on time and worked us through the process very efficiently. Would recommend him and this dealership to friends. More

I thought the service was excellent, however now I have a check engine light on. I cycled my key three times to get the code and it is reading P0601 which means Bad PCM. So I think you sold me a bad part check engine light on. I cycled my key three times to get the code and it is reading P0601 which means Bad PCM. So I think you sold me a bad part More

I was treated very well at the dealership. Everyone was friendly and helpful. My questions were answered and I was given an excellent preview of all the features on my new Grand Cherokee. I had a very good friendly and helpful. My questions were answered and I was given an excellent preview of all the features on my new Grand Cherokee. I had a very good experience at Larry H. Miller's dealership. More

The reason I gave all the high ratings I did was because I was very satisfied with my trip to the dealership. They treated me perfectly and gave me all the options i needed. They did all they could to get m I was very satisfied with my trip to the dealership. They treated me perfectly and gave me all the options i needed. They did all they could to get me into the car I wanted and they gave me the price I wanted. More

I enjoy being able to make an appointment. 3 times before, I couldn't because I was just getting an oil change and the service reception said they don't make appointments for oil changes. My previous before, I couldn't because I was just getting an oil change and the service reception said they don't make appointments for oil changes. My previous oil changes had all taken over two hours (bad coffee, uncomfortable chairs, flickering tv reception) enough said. This time I was actually offered the shuttle when Larry came out and informed me that they needed some parts from another shop. Even though it took a while to complete the repairs at least Larry came out in a timely fashion to tell me. Unlike the first time I was there and a winch broke and everyone allowed all us customers to wait without informing us of what happened. I was very pleased with my visit this time. But I still recommend a new coffee maker, blech. Oh and you should have wifi for us tech geeks who dont mind waiting if there is Internet available. Also that time that the winch broke, I had complained and asked why it was taking so long (before I knew the winch broke) and the service manager (skinny dark blonde younger guy) had the xxxxx to ask me to give him a 10 on the CSI survey. Lol I work for Chrysler CAC and I just about laughed in his face. More

Best vehicle buying experience I've ever had and I've bought over ten vehicles BRAVO Your sales staff and management we wonderful to work with... I loved that I was taken behind the glass and in five m bought over ten vehicles BRAVO Your sales staff and management we wonderful to work with... I loved that I was taken behind the glass and in five minutes it was complete. I've never done that before. You made it fun to buy a truck. Thank you More