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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
539 Reviews

539 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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August 30, 2024

Always take an entire day for an oil change. I’ve had to go back 4x in the last year for a water pump replacement. And tell me it will take several days to replace! More

by ssantana
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Veselik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that we fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please don't hesitate to reach out to me directly.- Petar Lazic, General Manager, (623)478-3610

August 29, 2024

First of all they took like 30 days to fix my ac . after 2 weeks they would tell me my car was going to be ready on Friday and it wasnt.they lend me a jeep and at first I was running good then after a More

by gracielaayon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there, I'm very sorry to hear about the inconvenience you faced with the delay and miscommunication regarding the status of your vehicle. Your experience is certainly not what we strive for, and I apologize for the frustration caused. If we haven’t already discussed this personally by the time you find this response, please feel free to reach out to me directly. - Petar Lazic, General Manager, (623)478-3610

August 28, 2024

I had to call roadside service 3 times in less than 24 hours for a battery jump. I was very pleased that the dealership was able to get my vehicle in right away without an appointment. Oscar was my servic More

by Jmkasten
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Always good service and the staff is very friend and helpful. Today was really quick about a total of 1:15 mins for service More

by Glocc21c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

They are always great. They never let me down! The service is dependable and the people are the best! More

by Mnorthrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Chris!
August 27, 2024

It took 8 hours for an oil change, they said they were going to wash it and it was dirtier than I left it. Not sure how that happened and I also noticed a big scratch on my front bumper. I wasn’t happy at More

by Sotoed90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there, thank you for reaching out. We want all our customers to trust that their car will be cared for while our service team handles them. If you feel your vehicle was damaged in any way during your service visit, I would greatly appreciate the opportunity to address this situation personally. If we have not connected by the time that you find this response, I urge you to reach out to me directly. I look forward to straightening this out with you as soon as possible. - Petar Lazic, General Manager, (623)478-3610

August 26, 2024

Cliff, as always, gives me excellent customer service. He immediately comes to my car, checks me in, arranges a ride for me, and texts me when my car is finished. Superb service. He is the main reason I c More

by rmorrow10.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Levinsky
August 25, 2024

Holis the car rent is so cool an d suck because I don't know More

by dannnyh1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Todays visit was started ontime, finished before the time it was promised and completed right. More

by azvikefan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
August 23, 2024

My service person set the expectations right away and was overall pleased with the experience More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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5
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