Larry H. Miller Chrysler Jeep Avondale - Service Center

Service experience Every time I service my Jeep I work with Francisco. He is an expectional service adviser. Always going above and beyond taking care about every little Every time I service my Jeep I work with Francisco. He is an expectional service adviser. Always going above and beyond taking care about every little details. More

This visit outstanding This last service was very quick and our service rep was very attentive to our needs. Some of our service experiences have not been so satisfying due This last service was very quick and our service rep was very attentive to our needs. Some of our service experiences have not been so satisfying due to the fact that the service had taken much longer than expected and our service rep failed to update us on the progress of our service. More

Service Great service prompt and complete. Eric was very detailed and professional. Area was clean and an unexpected car wash was a pleasant surprise at the Great service prompt and complete. Eric was very detailed and professional. Area was clean and an unexpected car wash was a pleasant surprise at the end of the day More

Oil Change Customer service was excellent and I was kept up to date on my oil change. It’s the second time I been and very pleased with the service. Customer service was excellent and I was kept up to date on my oil change. It’s the second time I been and very pleased with the service. More

Service Experience Excellent service provided in a personal and professional manor. No surprises. Work to be done was explained and completed in a timely manor. Will rec Excellent service provided in a personal and professional manor. No surprises. Work to be done was explained and completed in a timely manor. Will recommend to friends and neighbors More

Jeep repair Service rep was very nice and knowledgeable and took good care of us we received our jeep back in a very quick time and was totally satisfied with the Service rep was very nice and knowledgeable and took good care of us we received our jeep back in a very quick time and was totally satisfied with the work More

Service Every time I go in for an oil change or other services. Fred always is attentive with me. He ensures that everything is communicated to me and if I ha Every time I go in for an oil change or other services. Fred always is attentive with me. He ensures that everything is communicated to me and if I have questions he answers to the best of his abilities. More

Service experience Called 2 weeks ahead of time to make an appt. for an oil change, but when I arrived they didn’t have me on the schedule. They still got me in and had Called 2 weeks ahead of time to make an appt. for an oil change, but when I arrived they didn’t have me on the schedule. They still got me in and had the car finished in a reasonable amount of time. More

Did not honor its promised free service I had my jeep recalled and went top this dealer for the service. After completing the service I was told that I could receive a free detail if I comp I had my jeep recalled and went top this dealer for the service. After completing the service I was told that I could receive a free detail if I completed a survey. I took the survey. When I called to schedule my free detail ( after calling all week long and not receiving a call back) that because I did not give them perfect tens I could not receive the free detail. What kind of company has a survey and does not want honest feedback? All of the service department their were signs about this offer, no where did it say only if your score us perfect tens. Nor in the email I received did it state this. I doubt anyone got the free detail if they were honest. I didn't even score them low I just didn't give a ten. I am shocked by this type of service and would never buy a car from a dealer that couldn't even honer a free promise of a free detail. What would happen if there was a real issue? Unbelievable. Oh I was also told the person who helped me with my service no longer was with them so they did not have to honor anything she said. SCARY. More

Bad experience in the service department I was given an estimate for a spark plug replacement on a ford f150 back in May after a diagnosis from them. When I took it back for the service, the I was given an estimate for a spark plug replacement on a ford f150 back in May after a diagnosis from them. When I took it back for the service, they took to 2 days to tell me that their mechanic did not feel comfortable doing the job so it was up to me to still have it done or I can take it to Rodeo Ford myself. I was so frustrated because they had the truck for 2 days just to tell me this. Why was I given an estimate on a job that they don't feel competent doing. I will definitely not go back. More