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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
528 Reviews

528 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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May 14, 2020

Unsafe Although there were plenty of signs posted, actually creating a safe environment didn't seem important. The service advisors were barely beyond arms More

by Doug Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hey Doug! Thanks for reaching out about your concerns. I'll talk to my team about the issues you brought up. We're glad the rest of your service was okay. Have a great rest of your day! - Eric Ortega, General Manager

May 13, 2020

They have been the greatest over the five years I have been using them The the the best best you you will will get get More

by racedd48
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller Chrysler Jeep Avondale. Please don't hesitate to reach out if you need anything else. Eric Ortega, General Manager

May 12, 2020

My experience was create . Both Juan and Johan made the visit very comfortable. I would definitely recommend services to friends and family. Thank you so much More

by gshawanda7976
Recommend Dealer
Yes
Employees Worked With
Johan Atizol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan M
May 12, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Ortega, General Manager

May 12, 2020

I’ve dealt with Francisco Miranda for all servicing needed on my Jeep ., he is so thorough, communicative, and very professional! Such a Great service! More

by Erika Orozco
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda Service Advisor
May 12, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hi Erika, We are very happy Francisco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Ortega, General Manager

May 10, 2020

The service appointment went good itself. Took a lot longer then it should of though. A week later the dealer calls to ask for money from a mistake they made. Never going back to that dealership. They j More

by Daniel
Recommend Dealer
No
Employees Worked With
Francisco
May 12, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hi Daniel, thanks for taking the time to leave a review. It’s unfortunate to hear about the mistake. I would like to learn more about the situation and see if we can get to the bottom of this. Please reach out to me at your earliest convenience. - Eric Ortega, General Manager, (480) 865-2055

May 10, 2020

Always pleased with the service department ,Mike always is informative as to the needs of my jeep and gives me a heads up to up coming service work. More

by dschreiber0905
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Eric Ortega, General Manager

May 09, 2020

Mike has been my trusted service representative for almost eight years. Always friendly courteous and makes sure that my car is at its best performance. More

by Rosa Santiago
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

It's great to hear, Rosa, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Chrysler Jeep Avondale! Eric Ortega, General Manager

May 09, 2020

Always great service. Very knowledgeable about what needs to be done. Everyone very courteous and I always feel they are happy to help in any way. More

by hammond1506
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gastelum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Ortega, General Manager

May 08, 2020

Alex Murrray and Francisco Miranda were both AWESOME! These 2 men went above and beyond the call of duty to assist me with my car. More

by Ms. Blackman
Recommend Dealer
Yes
Employees Worked With
Alex Murrray (sales) and Francisco Miranda (service)
May 10, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

We appreciate your business and our team looks forward to serving you again soon! Eric Ortega, General Manager

May 01, 2020

I bought my Rubicon Unlimited there and was very happy with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIt More

by Thompson
Recommend Dealer
No
Employees Worked With
Anthony Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there, thank you for taking the time to leave a review. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Eric Ortega, General Manager, (480) 865-2055

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