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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
537 Reviews

537 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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February 09, 2021

Eric, Per your reply to my Google review on the exceptionally poor service I received from Larry H. Miller. I called and left 3 voice mail messages too have you call me at 5475. No calls were recei More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ortega
January 21, 2021

The service that was provided was awesome. Francisco was very knowledgeable and kind to all of his customers Including myself. I will definitely go back to this location for future service on my vehicle. More

by SusieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco M
Jan 21, 2021 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Eric Ortega, General Manager

January 11, 2021

Called for appointment to have battery replaced.on a Friday noon was first told no appointment until Thursday. When calling was then directed to Nicholas Fontana he was fantastic got car in and work don More

by nona g salisbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Eric Ortega, General Manager

January 02, 2021

My jeep was serviced at your location. I had an appointment with Raymond Borja, he explained everything my jeep needed. I decided what l wanted to have done and he was very detail and very nice. T More

by Jbravoflores24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Borja
Jan 04, 2021 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

December 17, 2020

Always kind and takes care of all my needs for my vehicle! Communicate with me every step of the way. Makes me feel comfortable! Thanks my More

by Ashvan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
Dec 17, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

December 13, 2020

I brought my Charger in for a recall and oil change. It didn’t take long before I was called to pick it up. Everyone is so nice to talk to, very friendly and helpful. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James “TJ” Pratt
Dec 14, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Eric Ortega, General Manager

December 08, 2020

TJ was a pleasure to work with. Very informative and helpful. Highly recommend working with him. I’ll definitely be in touch for my next service appointment. More

by tierra.artis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James “TJ” Pratt
Dec 08, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Eric Ortega, General Manager

November 15, 2020

Had 8:30 service appt took way to long for just an oil change this was the first time here for service. Not a real happy camper,waited an hour before service advisor came out said was going to be another More

by Fithwheel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Enriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

It’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Eric Ortega, General Manager, (480) 865-2055

November 14, 2020

All procedures of repair were done in a professional manner, especially Fred in the service department. He explained in detail all repairs, cost, and time needed to complete the job. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

October 19, 2020

Outstanding service as always, and they know my car and that I expect high standards. I intend to purchase a new car soon! I am a loyal customer More

by Kruseamstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
Oct 20, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

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