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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
537 Reviews

537 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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March 06, 2024

Always take too much time to do oil change with appointment . And besides that dont answer the phone. More

by Carlosramosc92
Recommend Dealer
No
Employees Worked With
Nick Fontana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We are sorry to hear that you had to wait longer than expected and that the communication was not up to your standards. We understand that your time is valuable, and we apologize for any inconvenience that we may have caused. We would like to learn more about your experience so that we can improve our communication and work to reduce wait times. Please feel free to contact us so that we can discuss your concerns in more detail. - Johnny Martinez, General Manager, (480) 865-2048

March 04, 2024

Fast efficient service, service advisor provided excellent customer service. Was out of there in less than an hour More

by Billandelviamoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
March 04, 2024

Very friendly and knowledgeable about keeping up with maintenance and parts on jeep 4×4's. More

by Smittygt1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Always great service when I go in they answer all my questions I have I appreciate it More

by chaicaantolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscisco
March 02, 2024

Fast service, Maria was awesome! !! I will come back again!!! They are fast and courteous. More

by D Gomez
Recommend Dealer
Yes
Employees Worked With
Maria
March 02, 2024

The service advisors are among the best! Very thorough and knowledgeable. Wouldn't take my jeep anywhere else!! More

by skeenan2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
March 02, 2024

Great customer service and time to complete the service of my car oil change needed. More

by silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
February 28, 2024

Great communication from our service provider, Cliff. He sent several text messages to keep us informed of the status of our vehicle. More

by leah2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Levinsky
February 28, 2024

Always have great service here. This is my 3rd Jeep and I’m very happy with this dealership. The service department is great too. Francisco is the best! ✌🏼 More

by brandymharnden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
February 27, 2024

Bad service from the moment you arrived the guy (Fred) that took my car was not nice at all and didn’t offer me an Uber ride since they never have any loaner cars. Second didn’t let me know my car was rea More

by Marcela
Recommend Dealer
No
Employees Worked With
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Johnny Martinez, General Manager, (480) 865-2048

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