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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
539 Reviews
Call Service Center (480) 865-3981

539 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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September 29, 2024

Service is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco & Maria are amazing
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September 29, 2024

Always a pleasant experience with this dealership. Francisco Miranda is the best and always takes care of me when I visit More

by Shay G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscisco Miranda
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September 27, 2024

Good atention friendly no time but don't Wash may truck just missing these think More

by eduardomorales0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María
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September 26, 2024

Have to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until fiv More

by ago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We sincerely apologize for the lack of communication during your recent service experience. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you. We value your feedback and are actively working to improve our communication processes to prevent situations like this from happening in the future. If there's anything we can do to address this further, please don't hesitate to reach out directly at 623-478-3710. David Anderson General Manager

September 26, 2024

It was really bad customer service they never give me any update of my car, I was the one that was calling them. More

by Gricelda Chávez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Gricelda, thank you for reaching out. I am concerned to hear about the communication issues you experienced. Your feedback is invaluable in helping us to enhance our customer service and I would appreciate the opportunity to learn more about your visit. Please feel free to give me a call at your convenience! - David Anderson, General Manager, (623)478-3610

September 25, 2024

I had a service appointment at 7am. Fred promised it would be done in 4 hours. The dealership is charging me 3x what Discount Tires offered to replace my tire pressure sensors for ($300 More

by glen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any miscommunication during your service appointment. This is not the level of service we aim to provide. We understand your frustration and would like to discuss this further to make things right. Please reach out to me directly at 623-478-3710 so we can address your concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to improve. David Anderson General Manager

September 25, 2024

Work was done quickly and accurately. Price is quite high though. Could be done for half the price. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Car was quickly taken in for service and I was out and on my way home in under an hour! Great job. More

by Rrudy4
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Clifford was very informative in keeping me updated on the progressive of my vehicle. Thank you More

by pdori47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
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September 23, 2024

Service was excellent. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. More

by Gart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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