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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

4.5
1,448 Reviews
Call Dealership (480) 865-3981
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10055 Papago Fwy

Avondale, AZ

85323

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1,448 Reviews of Larry H. Miller Chrysler Jeep Avondale

October 10, 2024

I was quoted $115 dollars online for a new key fob, then was told at the time of payment that it would be $330. When I asked, I was told that $115 would be for the labor, while the key itself would be $215. More

by Ana Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Veselik
Report | Print
Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback. We apologize for any confusion regarding the pricing of the key fob. Our goal is to provide clear and accurate information, and it seems there was a miscommunication regarding the labor and part costs. We appreciate you bringing this to our attention and will work with our team to ensure all details are clearly explained moving forward. If you’d like to discuss this further, please feel free to reach out directly 623-478-3710. Thank you for your understanding. David Anderson General Manager

October 10, 2024

Service advisor was rude and unprofessional, his name was Micheal. Mechanic took my car home without permission from myself, he then drove 80 plus miles in my car in order to “service” it. Not to mentio More

by Miguelparra619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Veselik
Report | Print
Oct 13, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We sincerely apologize for the experience you’ve described. At Larry H Miller Chrysler Jeep Avondale, we take allegations like this very seriously and strive to maintain the highest standards of professionalism. We are investigating this matter internally to understand what occurred and ensure that any necessary actions are taken. Please know this does not reflect the level of service we aim to provide. We would appreciate the opportunity to speak with you directly to address your concerns and make things right. You can reach me at 623-478-3610. Thank you for bringing this to our attention. David Anderson General Manager

October 05, 2024

Did a good job on my car, runs pretty smooth, thank you for a wonderful service More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
Report | Print
October 04, 2024

Easy to get a service appointment and Friendly and efficient service. couldn’t ask for a better service More

by Gkrinvltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
Report | Print
October 03, 2024

Always helpful and courteous keeps you updated on your car and greets you like a friend More

by Sammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
Report | Print
October 02, 2024

Highly recommend this place. Nice & clean location. Best Professional Costumer service, Big thanks to Mr. Mike for your time & dedication, appreciated. Complementary car wa More

by Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
Report | Print
October 01, 2024

I purchased my JK prior to moving to AZ but have had it serviced at Avondale Jeep for 6 years. I’m very happy with the work and the pricing is very fair. I have had good service writers and like the consis More

by mcschutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
Report | Print
October 01, 2024

I was treated really well! My advisor explained the detail of my car! Thank you very much. More

by Eysaenz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco , Nick Fontana, Fred Enriquez, Michael Veselik, Oscar Crisostomo
Report | Print
September 30, 2024

Worst car trade I ever made! My salesman did all he could do, but the service was terrible! More

by Don’t have one!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Didn’t work with any of these people!
Report | Print
Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate your comments regarding our salesperson. Your satisfaction is important to us, and we’d like the opportunity to make things right. Please reach out to me directly at 623-478-3710 so we can address your concerns. David Anderson General Manager

September 30, 2024

Unorganized scheduling, waste of time on purpose, unexceptional wait for recall service and unclean car wash with minor scratches. More

by VOI2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Report | Print
Oct 02, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We apologize for the inconvenience you experienced during your recent visit. Your feedback is important to us, and we are sorry to hear about the scheduling issues, wait times, and condition of your vehicle after the recall service. This is not the standard we strive for, and we will review our processes to ensure improvements moving forward. Please contact us directly at623-478-3710 or david.anderson@lhmauto.com so we can address your concerns and work to make things right. David Anderson General Manager

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