Larry H. Miller Chrysler Jeep Avondale

Friendly, Helpful, and fast. As soon as we got to Larry Miller Emerson was very helpful. Asking what we needed and ready to help us. We are very happy with the Deal Emerson was ab As soon as we got to Larry Miller Emerson was very helpful. Asking what we needed and ready to help us. We are very happy with the Deal Emerson was able to get us. Highly recommend. More

Best experience ever! Alex Nuefeld was great! He made everything so easy and stress free. Sam was a huge help as well. I would highly recommend this dealership Alex Nuefeld was great! He made everything so easy and stress free. Sam was a huge help as well. I would highly recommend this dealership More

Very Helping in the buying process! We had a great experience working with Shant in purchasing our new jeep renegade! Very easy process!I would highly recommend! Thank you for your help! We had a great experience working with Shant in purchasing our new jeep renegade! Very easy process!I would highly recommend! Thank you for your help! More

Raul Baldarama is AMAZING!! Raul is the only reason why I purchased a $100,000 vehicle from your dealership. His patience and sincerity is what stopped us from just walking. I d Raul is the only reason why I purchased a $100,000 vehicle from your dealership. His patience and sincerity is what stopped us from just walking. I don’t don’t appreciate being talked down to from your sales managers as if I don’t know what I am getting and I am not familiar with the finance process . I am purchasing a $100,000 vehicle you would think I’d know a little about what is going on and what I am getting into as if I didn’t do my research upfront. When you make me feel like a child telling me there is nothing more you can do then come back five minutes later with something better it is obvious that your primary goal is to fill your pockets and not to deliver on your customers expectations. This is why people dread going to dealerships because of the sneaky and malicious practices of sales managers like yours. If it wasn’t for Raul we would have walked and purchase the vehicle online or just drive to Scottsdale and to tell me that the taxes are higher in Scottsdale and I’ll pay more is ridiculous I’m already spending $100,000 why would I care about taxes the point was I don’t appreciate been taking advantage of and it was obvious that that is what they were doing. Raul locked this deal for you, you should really consider taking a portion of the incentive I am sure your sales managers will be getting and give it to him. He doesn’t even work for Jeep! I was looking for a dodge and asked about the Jeep and he took the time to walk me over and help coordinate everything. He was AMAZING! The finance guy was cool as well. Sales managers too sneaky. You need to come up with an up front/ no secret type of sales process. I feel sorry for your customers that don’t like confrontation and don’t know how to negotiate. I’m not saying that I do know how to do this, I’m saying I don’t like it. It’s uncomfortable and makes the experience that is supposed to be exciting for the consumer feel untruthful. Morale of the story, improve your customer experience with your sales managers, replicate the experience that Raul delivers and make sure he is recognized for his efforts and this sale. He delivered a Hail Mary for you. Also, we LOVE our Jeep! The survey scores I listed below are strictly for Raul and the finance guy. I don’t remember the finance guys name or the sales manager but you can find who helped me. I’m sure you don’t sell $100,000 daily. I just bought it last week. More

Great customer service My appointment for an oil change was scheduled for 1 pm. I arrived 15 minutes early and was greeted as at my door as I pulled up to the service entran My appointment for an oil change was scheduled for 1 pm. I arrived 15 minutes early and was greeted as at my door as I pulled up to the service entrance Total time at the dealership was 1 hour and 15 minutes. Outstanding!!!!! More

Flat out great I had a wonderful experience and hope to have more with the LHM team. They took care of all my needs and Alex was very helpful to get me what I wanted I had a wonderful experience and hope to have more with the LHM team. They took care of all my needs and Alex was very helpful to get me what I wanted. GIVE HIM A PAY BUMP. Lol More

Excellent I Went In For An Oil Change & To Pick Up Some Parts For My Jeep, Alex In The Service Department Was Quick To Help Me & Was Very Friendly. Overall I W I Went In For An Oil Change & To Pick Up Some Parts For My Jeep, Alex In The Service Department Was Quick To Help Me & Was Very Friendly. Overall I Was Very Pleased With Everything. Service, People & The Shop. More

Everyone was very nice and friendly I went to get an oil change then I needed to check my sensors Alex was very nice and trying to help me get that done he tried every option he could to I went to get an oil change then I needed to check my sensors Alex was very nice and trying to help me get that done he tried every option he could to help me fix the sensors it didn't work because my tires that I put on More

Very nice people They exceeded my expectations. I wasn't sure if I would be able to get my first car but they were able to make it happen. They exceeded my expectations. I wasn't sure if I would be able to get my first car but they were able to make it happen. More

Amazing experience We had a wonderful experience at this dealership all because of Shant. I highly recommend asking for him if you visit this business. He was honest, in We had a wonderful experience at this dealership all because of Shant. I highly recommend asking for him if you visit this business. He was honest, informed and very personable. He added humor to what can be a very stressful process and was attentive to what we needed. He absolutely made the sale for us More