Larry H. Miller Chrysler Jeep Avondale

Jeep service Had an appointment they took care of me very friendly the work was performed i was treated very good would recommend to others thank you for the servi Had an appointment they took care of me very friendly the work was performed i was treated very good would recommend to others thank you for the services More

Absolutely Amazing I have always dreaded shopping for cars at dealerships, you have this fear of just being looked at as a dollar sign.. I’ve never walked out of a deale I have always dreaded shopping for cars at dealerships, you have this fear of just being looked at as a dollar sign.. I’ve never walked out of a dealership feeling like I was truly given the best of the best, or that my wants & needs were truly valued and taken into consideration until I met with Maurice! He made it a point from the very beginning to be completely honest and upfront (which is huge for me) and treated me like a normal person, talked about our families, parents and was extremely personable! He went above and beyond to make sure that I was taken care of and most importantly happy and confident in my purchase. Not to mention, AFTER all of the paperwork was signed and finalized he asked me days later to come back into the dealership because they were able to LOWER my payment. Even after my purchase was complete he was still working to find me the best deal, how many people can say they’ve had that experience?! Very few!! Maurice is truly one a of a kind and deserves all of the recognition! You are appreciated beyond words! More

Great place. Not only did u receive excellent service at the time of my purchase, but long after and still to this day. Any time I have a question I am promptly re Not only did u receive excellent service at the time of my purchase, but long after and still to this day. Any time I have a question I am promptly responded to with the upmost professionalism. More

Best experiance with this dealership we ever had. I rate this dealership 5 stars because the expierance we had was simply amazing. All the employees who worked and helped us get the vechicle we wanted I rate this dealership 5 stars because the expierance we had was simply amazing. All the employees who worked and helped us get the vechicle we wanted did an outstanding job. They worked with our budget as well as our credit and finances. We we're very pleased and happy leaving in a new car. We wouldnt have been able to do it without the help of Robert and Alex. Thank you guys so much. More

Amazing place As a first time buyer I had the best experience with Alex, Ryan, and Maurice. They made the experience comfortable, stress free, and easy. I didn't fe As a first time buyer I had the best experience with Alex, Ryan, and Maurice. They made the experience comfortable, stress free, and easy. I didn't feel pressured at any time during the sale. I'd highly recommend these three too anyone (especially first timers like myself)! More

Great service I was not pressure to buy. They searched local inventory for what i was clooking for. I was contacted by Nelson but not pesterred. I I was not pressure to buy. They searched local inventory for what i was clooking for. I was contacted by Nelson but not pesterred. I More

Alex was amazing. Alex was amazing he helped me get into a brand new car he treated us like we were old friends he did everything he could to make the deal. He laughed Alex was amazing he helped me get into a brand new car he treated us like we were old friends he did everything he could to make the deal. He laughed with us he's an excellent sales rep and I will 100% refer everyone I know to Alex thank you so much I love my new Jeep. More

Disappointed, Intimidated, and told lies Mr. Larry Ortega (GM of Larry H Miller Avondale Jeep) I had the worst attempted car buying experience a person could ever have. From the beginning I Mr. Larry Ortega (GM of Larry H Miller Avondale Jeep) I had the worst attempted car buying experience a person could ever have. From the beginning I told my salesperson unless they were willing to go a certain percentage off the MSRP I was not interested in purchasing a vehicle from them. He agreed it would be a waste of both of our times and agreed to my expectations after verifying with the powers that be. After numerous hours of working on my getting what I expected for my trade and the percentage off the MSRP, I was told “My Transmission was shot” and “I don’t want your trade” and “Nobody will want my trade”. I then thanked the Salesman’s Lead Manager for giving me the very important information about my pristine 2012 BMW 750I with 60k miles on it because in order to make such statement I was certain he was a qualified Master Mechanic with the knowledge and experience to diagnose my vehicles issue without even opening the hood. To top it off he wouldn’t honor the committed percentage off of the MSRP he agreed to from the beginning….there went several hours of my time after being lied to in numerous ways. I took my vehicle to the BMW dealer who was the only person to service that vehicle….they quickly recommended a coil change (cost of coil under 80.00). The strangest thing ever is…..Larry H Miller Surprise now owns my business and they also gave me what I was asking for my BMW. There are times when Management has to delivery sensitive information to customers that they don’t like or want to hear….My feedback to the GM …Mr. Ortega is to coach your employee’s to not make false statements EVER, and to practice how to deliver a messages to customer’s with respect and dignity. As a GM for a different type of business in Phoenix I have always coached my upper management to never lie to customers and always treat them with respect even when trying to deliver a message they may not want to hear my hopes are you will do the same. More

This team is amazing Alex and his team worked hard to get me a great deal on my very first car..They are amazing..i would recommend them to everyone buying a car. Alex and his team worked hard to get me a great deal on my very first car..They are amazing..i would recommend them to everyone buying a car. More

Excellent Customer Focus Very responsive to the customers needs. Walked away with everything we wanted. Sam Rivera and Erik Michele were extremely courteous and helpful. Highl Very responsive to the customers needs. Walked away with everything we wanted. Sam Rivera and Erik Michele were extremely courteous and helpful. Highly recommend this dealership to anyone who wants to be treating well. More