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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,444 Reviews
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
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10055 Papago Fwy

Avondale, AZ

85323

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Showing 1,444 reviews

September 30, 2024

Worst car trade I ever made! My salesman did all he could do, but the service was terrible! More

by Don’t have one!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Didn’t work with any of these people!
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Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate your comments regarding our salesperson. Your satisfaction is important to us, and we’d like the opportunity to make things right. Please reach out to me directly at 623-478-3710 so we can address your concerns. David Anderson General Manager

September 30, 2024

Unorganized scheduling, waste of time on purpose, unexceptional wait for recall service and unclean car wash with minor scratches. More

by VOI2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
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Oct 02, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We apologize for the inconvenience you experienced during your recent visit. Your feedback is important to us, and we are sorry to hear about the scheduling issues, wait times, and condition of your vehicle after the recall service. This is not the standard we strive for, and we will review our processes to ensure improvements moving forward. Please contact us directly at623-478-3710 or david.anderson@lhmauto.com so we can address your concerns and work to make things right. David Anderson General Manager

September 29, 2024

Service is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco & Maria are amazing
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September 29, 2024

Always a pleasant experience with this dealership. Francisco Miranda is the best and always takes care of me when I visit More

by Shay G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscisco Miranda
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September 27, 2024

Good atention friendly no time but don't Wash may truck just missing these think More

by eduardomorales0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María
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September 26, 2024

Have to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until fiv More

by ago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We sincerely apologize for the lack of communication during your recent service experience. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you. We value your feedback and are actively working to improve our communication processes to prevent situations like this from happening in the future. If there's anything we can do to address this further, please don't hesitate to reach out directly at 623-478-3710. David Anderson General Manager

September 26, 2024

Very good treatment, very helpful. They delivered for free. I love their service. Thank you More

by Melissa Cuen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jurmaine Easter
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September 26, 2024

It was really bad customer service they never give me any update of my car, I was the one that was calling them. More

by Gricelda Chávez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Gricelda, thank you for reaching out. I am concerned to hear about the communication issues you experienced. Your feedback is invaluable in helping us to enhance our customer service and I would appreciate the opportunity to learn more about your visit. Please feel free to give me a call at your convenience! - David Anderson, General Manager, (623)478-3610

September 25, 2024

Work was done quickly and accurately. Price is quite high though. Could be done for half the price. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2024

I had a service appointment at 7am. Fred promised it would be done in 4 hours. The dealership is charging me 3x what Discount Tires offered to replace my tire pressure sensors for ($300 More

by glen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any miscommunication during your service appointment. This is not the level of service we aim to provide. We understand your frustration and would like to discuss this further to make things right. Please reach out to me directly at 623-478-3710 so we can address your concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to improve. David Anderson General Manager

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