Larry H. Miller Chrysler Jeep Avondale

We've been in there 5 times so far to buy the same truck three different times. I'll probably be returning it to them AGAIN tomorrow. Enough is enough. Changing numbers, jacking up the price on the contr three different times. I'll probably be returning it to them AGAIN tomorrow. Enough is enough. Changing numbers, jacking up the price on the contract, charging us for things we don't even know are included in the contract or worse, charging us for things we've SPECIFICALLY stated we did not want. My wife left there tonight in tears - feeling emotionally abused and guilty - like SHE'D done something wrong!! Boy, what a car buying experience. Our salesman was good enough, but the rest of the more than a week-long back and forth experience has been an ABSOLUTE NIGHTMARE. More

The sales department at this dealership defines the frustrating experience of buying an automobile. The negotiation process is pain, with their lowball trade-in offers and ridiculous terms. I've visite frustrating experience of buying an automobile. The negotiation process is pain, with their lowball trade-in offers and ridiculous terms. I've visited this dealership twice, explained the terms that I wanted them to meet, then the sales person goes to speak with a manager in the "glass room" and comes back with an offer that isn't even close. After that, it was hours of frustrating back and forth banter before i eventually walked away. I would never purchase a vehicle from this dealership. Their tactic is to play games, get you to pay a ridiculous amount of money for a vehicle loaded with over-priced dealer adds, than lowball you on your trade. More

It appears that most people are just naturally upset with most dealers. I had a resonably good experience with Avondale Dodge when I bought my 2007 Ram 2500 Diesel truck in Sept 2007. I am still pretty muc most dealers. I had a resonably good experience with Avondale Dodge when I bought my 2007 Ram 2500 Diesel truck in Sept 2007. I am still pretty much satisfied with the dealer service. My complaint is with Dodge and Cummins. I had to take the truck back for service numerous times in the first four months. The Check Engine Light kept coming on. The reason: poorly designed exhaust/emssions system - sensors kept clogging up with soot. The techs took care of it every time I went in, and explained that it really is due to a POOR design. But they expect a permanent fix soon. It had to to with EGR, Turbo and sensors. OK, 2010, there was a recall to "fix" the problem. And it did, for about three months. Then the CEL came on for one day, then off. I took the truck in to have the CEL history read. Six hours later, the tech reported they drilled a port in the turbo and did a flush of the exhaust system, to clean it out. I was told IF the CEL comes on again for the same reason, the turbo will be replaced. So far, all warranty work. I'm ok with the dealer -responded promptly to the problem-, upset with Dodge/Cummins -dragging their feet on a well known problem-. More

Chrysler 300C had the infamous stuck in park problem found on LX body styles due to the pink plastic cable guide that is used for locking the gear selector in Park until the key is in the ON position. found on LX body styles due to the pink plastic cable guide that is used for locking the gear selector in Park until the key is in the ON position. Went there after school as it is literally a minute from Universal Technical Institute which is behind the car dealerships on that road. I will now explain why I gave the dealer the rating I did. Inspection, efficiency and lastly theft. Inspection, a car should always be inspected for damage before being accepted, saves the dealership a lot of liability and stress from a customer wanting to scam the dealership into free repairs. I sat in the car while the guy stood at my window and filled out the paper and had me sign, not glancing at the vehicle once. Efficiency, the repair consisted of changing out the entire gear box. There is a company that reproduces the piece that breaks in a billet steel as opposed to a brittle plastic for just $20. The install takes about half an hour to do. I waited 2 and a half hours for the job to be done. Theft, while the last 2 things were just annoyances this is what bothers me. I'm glad I emptied out the car to literally nothing before bringing it in. All I had in the car was my FM transmitter and a brand new Snap On screwdriver that I had used to break the shifter cable loose to get her out of park the prior evening. The car has a UTI sticker on it. Obviously the person owning it or using it is going into the automotive industry. Yes, techs do deceitful things towards one another. However I am bringing you hours, food, and money on the table by bringing my own vehicle to you. I'm not your tech-mate. Why would you deficate all over your company's brand and do something as steal tools from a customer, another technician's, vehicle? All things put aside... The job was done, we'll see how long this plastic piece lasts before I shell out the money and get the billet replacement part. Why I had not done this in the first place is it is a warranteed part. Trying to help my fellow techs out with warrantee work and saving myself what I thought would be a painless experience. I let everything slide to prevent any more trouble, and I was just too tired to deal with it all. Will I go back there? Probably not. However, I hope other's have a more pleasureable experience. More

They tricked us into believing that we would be able to buy a van and when it came down to it, they wanted more money and higher interest rate. They lied to us telling us not to worry that we would be fina buy a van and when it came down to it, they wanted more money and higher interest rate. They lied to us telling us not to worry that we would be financed. We called and told them, please don't let us take this van until your sure. They let us drive the van for four days, fall in love with it and then told us once again not to worry. On the four day, we got a call telling us once again not to worry then 1/2 hour later they told us that the deal fell through and to bring back the van. It was devestating. Our children cried and begged us to not take away the van, that they would be good. It was a horrible experience and we will never walk onto a dealership lot again. Car salesman should not make you believe that you will get a new car then take it away. Horrible, worst day ever! More

Great people. Saw a car online that I liked, called and made an appointment to see it. They had the car waiting for me when I got there. Didn't have to fight over the price. The last 2 places said one thin made an appointment to see it. They had the car waiting for me when I got there. Didn't have to fight over the price. The last 2 places said one thing online then when you get there it is something else. They didn't play those games there. Was in and out with what I WANTED in an hour and a half. More

A little bit ago they ran a promo where you could test drive a car and they would give you a 50 dollar gift card. I first went down there to test drive a jeep to get the card. They told me it was in the m drive a car and they would give you a 50 dollar gift card. I first went down there to test drive a jeep to get the card. They told me it was in the managers desk and he just left. They told me to come back tomorrow to get one. I go back the next day and all of a sudden they don't have any left. I noticed the ad was quickly pulled and I posted up a craigslist ad to alert others. I received a bunch of emails from others who said this dealership will do anything they can to scam you. They need to fire the whole staff and get new people in there. Look up their BBB rating. Its an F and its no surprise. Stay far away from this dealer. Nothing but fake scams to get you in the door then they bait and switch. Call corporate and let them know how you feel about this dealer. Lets get this one closed! More

I bought a 07 Charger from Avondale Chrysler Jeep. Had a great time, the price was great and I got $2,000 more for my trade than Toyota next door offered me. They even gave me some free oil changes. I am se great time, the price was great and I got $2,000 more for my trade than Toyota next door offered me. They even gave me some free oil changes. I am sending my mother-in-law to buy her Town & Country from them next week. More

Came in to look at a 16,000 truck, was soon looking at a 34,000 MSRP truck, but they said they could make the numbers work. I was there for over three hours to look at one truck, it was hot, they never offe 34,000 MSRP truck, but they said they could make the numbers work. I was there for over three hours to look at one truck, it was hot, they never offerred me, my wife, or 1 year old daughter something to drink. They tried to keep the keys to my truck while doing the appraisal and offer sheet so I couldn't leave. They tried to tell me that 60 months at 610 dollars equaled a 23,000 truck that stickered for 34,000. The money was off, the truck in the ad wasn't in the lot, a truck I wanted to drive had a dead battery, the list goes on and on. They wasted my time, and were very inconsiderate. Don't ever go there. More