Larry H. Miller Chrysler Jeep Avondale

Please, Please, Please do not go to this dealership to buy a used car. We went in to purchase a used jeep that was listed $6000.00 over kelly blue book retail pricing. We spoke with a sales manager and wa buy a used car. We went in to purchase a used jeep that was listed $6000.00 over kelly blue book retail pricing. We spoke with a sales manager and was reassured that we can drive the car home that day and gave us the keys. We liked the car so we said what the xxxx i will pay $13k for it. We next spoke with financing and put a $2500 on the vehicle. We questioned the financing department that we will not come back down to resign any paperwork if they called us and wanted a larger down payment or more money for the car. The finance department reassured us that it is a done deal and congradulated us on our purchase. We were pleased and drove the car home. three days later the finance department called us and said that we would not be able to keep the car because of economic circustanse in our area. I have good credit and said what the xxxx, I want to keep the car, but they insisted that we return the car or suffer a reduction in our down payment if they are to reposses the car. What a bunch of liars. These A$$ pirates couldn't get financing on the car from the bank because they had the car marked so high over KBB that the bank would not finance it. When we went to get our $2500 down payment back we sat their for 2 hours and spoke with 4 people before they came out and gave us a voucher for our down payment. I beg of you, if you are planning to buy a new or used car from these incompetent xxxxxxxx think twice or get screwed.tzell More

Tim Who owns the Avondale Chrysler dealership? I'd Tim Who owns the Avondale Chrysler dealership? I'd like to write a letter. We decided to give that specific dealership a second chance as we're s Tim Who owns the Avondale Chrysler dealership? I'd like to write a letter. We decided to give that specific dealership a second chance as we're still in the market...just waiting for the right moment... and again we had a horrible experience. Let me tell you about it and then you can tell me who I need to talk to. We're interested in the 08 Town and Country. I just wanted to touch and feel the car. A really nice young woman helped us out and she was great! She knew a ton about the car much better than our last sales guy... see below. I was with my wife, my 16 month old and my 1 month old babies. (thus the mini-van) We can't test drive the car with our kids because that involves lengthy efforts to install car seats which we had the fire department install into our car... thus we don't want to take them out because they're finally in there correctly. So, then we explain how refreshing it was to find a true service sales person at that dealership and how we had some really bad experiences previously. She was very gracious and I thought that there might be hope... Then when we told her that it was feeding time for the 1 month old and that we had to go she asked if she could give us her card. Now it seems like every dealership uses this line now since no one carries business cards even though everyone has pockets.... I know that this is just a line to get another sales person (usually a sales manager) involved in the conversation to get me to drive a car and then to buy the car that day. This is rude and unprofessional and insults my intelligence. So to emphasize how urgent our need to go was we got into the car, strapped our kids in and started the car.... Of course here comes our nice sales girl without a card but with her manager who proceeds to tell us that we need to drive the car... how original. I explain to the guy about how our last experience there ended, how I understood his sales tactic and that I was not going to fill out his survey, drive the car, or spend any more time there. We explained that we couldn't drive the car because we had our kids with us and he suggested that he could watch them.... To which comment I told him to not be offended but that we didn't know him from Adam and that we would never leave our kids with someone we don't know and that it was rude of him to offer. The conversation went down hill from there until finally I just backed out of the parking space with this guy yelling at me... HE CHASED ME OFF OF THE LOT TELLING ME HOW STUPID I WAS FOR NOT SPENDING MORE TIME WITH HIM AND DRIVING HIS CAR. PLEASE.... why would I buy for him if he has no respect for me and my needs. I am absolutely amazed and the poor level of service. I just wanted to look at the car and compare it to other cars that I was interested in. Honestly I'm not in a position to buy the car right now. We're still a few months off and we're trying to build a relationship with a dealer where we feel comfortable taking our car for service and buying subsequent cars from... Avondale Chrysler Blew it again... By the way I'm posting this on every rating board I can find. I'm writing to all the local news papers and I'm filing an official complaint with the Better Business Bureau for harassment. More

The worse service I have ever seen, service manager (Ken) not help full took over 45 plus minutes to see you. will try to blame you for your auto's problem and is not willing to do anything without you calli not help full took over 45 plus minutes to see you. will try to blame you for your auto's problem and is not willing to do anything without you calling a lawyer. Forget about calling to find status of your auto Ken will not return your phone call and if he dose it will be over 24 hours. will tell everyone I know to go somewhere else for service. very poor way to run a shop..... More