Larry H. Miller Chrysler Jeep Avondale

It appears that most people are just naturally upset with most dealers. I had a resonably good experience with Avondale Dodge when I bought my 2007 Ram 2500 Diesel truck in Sept 2007. I am still pretty muc most dealers. I had a resonably good experience with Avondale Dodge when I bought my 2007 Ram 2500 Diesel truck in Sept 2007. I am still pretty much satisfied with the dealer service. My complaint is with Dodge and Cummins. I had to take the truck back for service numerous times in the first four months. The Check Engine Light kept coming on. The reason: poorly designed exhaust/emssions system - sensors kept clogging up with soot. The techs took care of it every time I went in, and explained that it really is due to a POOR design. But they expect a permanent fix soon. It had to to with EGR, Turbo and sensors. OK, 2010, there was a recall to "fix" the problem. And it did, for about three months. Then the CEL came on for one day, then off. I took the truck in to have the CEL history read. Six hours later, the tech reported they drilled a port in the turbo and did a flush of the exhaust system, to clean it out. I was told IF the CEL comes on again for the same reason, the turbo will be replaced. So far, all warranty work. I'm ok with the dealer -responded promptly to the problem-, upset with Dodge/Cummins -dragging their feet on a well known problem-. More

Chrysler 300C had the infamous stuck in park problem found on LX body styles due to the pink plastic cable guide that is used for locking the gear selector in Park until the key is in the ON position. found on LX body styles due to the pink plastic cable guide that is used for locking the gear selector in Park until the key is in the ON position. Went there after school as it is literally a minute from Universal Technical Institute which is behind the car dealerships on that road. I will now explain why I gave the dealer the rating I did. Inspection, efficiency and lastly theft. Inspection, a car should always be inspected for damage before being accepted, saves the dealership a lot of liability and stress from a customer wanting to scam the dealership into free repairs. I sat in the car while the guy stood at my window and filled out the paper and had me sign, not glancing at the vehicle once. Efficiency, the repair consisted of changing out the entire gear box. There is a company that reproduces the piece that breaks in a billet steel as opposed to a brittle plastic for just $20. The install takes about half an hour to do. I waited 2 and a half hours for the job to be done. Theft, while the last 2 things were just annoyances this is what bothers me. I'm glad I emptied out the car to literally nothing before bringing it in. All I had in the car was my FM transmitter and a brand new Snap On screwdriver that I had used to break the shifter cable loose to get her out of park the prior evening. The car has a UTI sticker on it. Obviously the person owning it or using it is going into the automotive industry. Yes, techs do deceitful things towards one another. However I am bringing you hours, food, and money on the table by bringing my own vehicle to you. I'm not your tech-mate. Why would you deficate all over your company's brand and do something as steal tools from a customer, another technician's, vehicle? All things put aside... The job was done, we'll see how long this plastic piece lasts before I shell out the money and get the billet replacement part. Why I had not done this in the first place is it is a warranteed part. Trying to help my fellow techs out with warrantee work and saving myself what I thought would be a painless experience. I let everything slide to prevent any more trouble, and I was just too tired to deal with it all. Will I go back there? Probably not. However, I hope other's have a more pleasureable experience. More

They tricked us into believing that we would be able to buy a van and when it came down to it, they wanted more money and higher interest rate. They lied to us telling us not to worry that we would be fina buy a van and when it came down to it, they wanted more money and higher interest rate. They lied to us telling us not to worry that we would be financed. We called and told them, please don't let us take this van until your sure. They let us drive the van for four days, fall in love with it and then told us once again not to worry. On the four day, we got a call telling us once again not to worry then 1/2 hour later they told us that the deal fell through and to bring back the van. It was devestating. Our children cried and begged us to not take away the van, that they would be good. It was a horrible experience and we will never walk onto a dealership lot again. Car salesman should not make you believe that you will get a new car then take it away. Horrible, worst day ever! More

Great people. Saw a car online that I liked, called and made an appointment to see it. They had the car waiting for me when I got there. Didn't have to fight over the price. The last 2 places said one thin made an appointment to see it. They had the car waiting for me when I got there. Didn't have to fight over the price. The last 2 places said one thing online then when you get there it is something else. They didn't play those games there. Was in and out with what I WANTED in an hour and a half. More

A little bit ago they ran a promo where you could test drive a car and they would give you a 50 dollar gift card. I first went down there to test drive a jeep to get the card. They told me it was in the m drive a car and they would give you a 50 dollar gift card. I first went down there to test drive a jeep to get the card. They told me it was in the managers desk and he just left. They told me to come back tomorrow to get one. I go back the next day and all of a sudden they don't have any left. I noticed the ad was quickly pulled and I posted up a craigslist ad to alert others. I received a bunch of emails from others who said this dealership will do anything they can to scam you. They need to fire the whole staff and get new people in there. Look up their BBB rating. Its an F and its no surprise. Stay far away from this dealer. Nothing but fake scams to get you in the door then they bait and switch. Call corporate and let them know how you feel about this dealer. Lets get this one closed! More

I bought a 07 Charger from Avondale Chrysler Jeep. Had a great time, the price was great and I got $2,000 more for my trade than Toyota next door offered me. They even gave me some free oil changes. I am se great time, the price was great and I got $2,000 more for my trade than Toyota next door offered me. They even gave me some free oil changes. I am sending my mother-in-law to buy her Town & Country from them next week. More

Came in to look at a 16,000 truck, was soon looking at a 34,000 MSRP truck, but they said they could make the numbers work. I was there for over three hours to look at one truck, it was hot, they never offe 34,000 MSRP truck, but they said they could make the numbers work. I was there for over three hours to look at one truck, it was hot, they never offerred me, my wife, or 1 year old daughter something to drink. They tried to keep the keys to my truck while doing the appraisal and offer sheet so I couldn't leave. They tried to tell me that 60 months at 610 dollars equaled a 23,000 truck that stickered for 34,000. The money was off, the truck in the ad wasn't in the lot, a truck I wanted to drive had a dead battery, the list goes on and on. They wasted my time, and were very inconsiderate. Don't ever go there. More

BUYER BEWARE !!! WHAT THEY SAY IS NOT WHAT YOU GET. I BUYER BEWARE !!! WHAT THEY SAY IS NOT WHAT YOU GET. I purchased a used vehicle through the internet. I am 61 years old and have delt with many sel BUYER BEWARE !!! WHAT THEY SAY IS NOT WHAT YOU GET. I purchased a used vehicle through the internet. I am 61 years old and have delt with many sellers on line and have found most to be honorable, not Avondale. I am very familiar with vehicles and know what questions to ask as well as what pictures to see. I asked several specifec questions about this vehicle. ----Q.....Does it leak oil, A....No ----Q.....Do all accessories work, A....Yes The day I received the vehicle (it was 2 weeks in transport) I moved it to my garage, I noticed the next morning an oil spot 3" X 4" on the floor. I further checked out the rest of the vehicle. I found that the electric door locks and the rear window were not operational. I contacted Avondale, the salesman, his boss, and his boss. I was ignored and later told it was sold "As Is". I advised them that this was not a Warranty clail but that the vehicle was Mis-Represented to me. Still no solution was offered. I am now stuck with the repair bills to correct the situation. My advise, get everything in writing or email. You may write them an email and they will want to respond by phone. Beware, that is a sign that they do not any documents on file to your support. More

Please, Please, Please do not go to this dealership to buy a used car. We went in to purchase a used jeep that was listed $6000.00 over kelly blue book retail pricing. We spoke with a sales manager and wa buy a used car. We went in to purchase a used jeep that was listed $6000.00 over kelly blue book retail pricing. We spoke with a sales manager and was reassured that we can drive the car home that day and gave us the keys. We liked the car so we said what the xxxx i will pay $13k for it. We next spoke with financing and put a $2500 on the vehicle. We questioned the financing department that we will not come back down to resign any paperwork if they called us and wanted a larger down payment or more money for the car. The finance department reassured us that it is a done deal and congradulated us on our purchase. We were pleased and drove the car home. three days later the finance department called us and said that we would not be able to keep the car because of economic circustanse in our area. I have good credit and said what the xxxx, I want to keep the car, but they insisted that we return the car or suffer a reduction in our down payment if they are to reposses the car. What a bunch of liars. These A$$ pirates couldn't get financing on the car from the bank because they had the car marked so high over KBB that the bank would not finance it. When we went to get our $2500 down payment back we sat their for 2 hours and spoke with 4 people before they came out and gave us a voucher for our down payment. I beg of you, if you are planning to buy a new or used car from these incompetent xxxxxxxx think twice or get screwed.tzell More

Tim Who owns the Avondale Chrysler dealership? I'd Tim Who owns the Avondale Chrysler dealership? I'd like to write a letter. We decided to give that specific dealership a second chance as we're s Tim Who owns the Avondale Chrysler dealership? I'd like to write a letter. We decided to give that specific dealership a second chance as we're still in the market...just waiting for the right moment... and again we had a horrible experience. Let me tell you about it and then you can tell me who I need to talk to. We're interested in the 08 Town and Country. I just wanted to touch and feel the car. A really nice young woman helped us out and she was great! She knew a ton about the car much better than our last sales guy... see below. I was with my wife, my 16 month old and my 1 month old babies. (thus the mini-van) We can't test drive the car with our kids because that involves lengthy efforts to install car seats which we had the fire department install into our car... thus we don't want to take them out because they're finally in there correctly. So, then we explain how refreshing it was to find a true service sales person at that dealership and how we had some really bad experiences previously. She was very gracious and I thought that there might be hope... Then when we told her that it was feeding time for the 1 month old and that we had to go she asked if she could give us her card. Now it seems like every dealership uses this line now since no one carries business cards even though everyone has pockets.... I know that this is just a line to get another sales person (usually a sales manager) involved in the conversation to get me to drive a car and then to buy the car that day. This is rude and unprofessional and insults my intelligence. So to emphasize how urgent our need to go was we got into the car, strapped our kids in and started the car.... Of course here comes our nice sales girl without a card but with her manager who proceeds to tell us that we need to drive the car... how original. I explain to the guy about how our last experience there ended, how I understood his sales tactic and that I was not going to fill out his survey, drive the car, or spend any more time there. We explained that we couldn't drive the car because we had our kids with us and he suggested that he could watch them.... To which comment I told him to not be offended but that we didn't know him from Adam and that we would never leave our kids with someone we don't know and that it was rude of him to offer. The conversation went down hill from there until finally I just backed out of the parking space with this guy yelling at me... HE CHASED ME OFF OF THE LOT TELLING ME HOW STUPID I WAS FOR NOT SPENDING MORE TIME WITH HIM AND DRIVING HIS CAR. PLEASE.... why would I buy for him if he has no respect for me and my needs. I am absolutely amazed and the poor level of service. I just wanted to look at the car and compare it to other cars that I was interested in. Honestly I'm not in a position to buy the car right now. We're still a few months off and we're trying to build a relationship with a dealer where we feel comfortable taking our car for service and buying subsequent cars from... Avondale Chrysler Blew it again... By the way I'm posting this on every rating board I can find. I'm writing to all the local news papers and I'm filing an official complaint with the Better Business Bureau for harassment. More