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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 216 reviews
September 12, 2016
New car The dealer had what I wanted Gave me a good price on it Happy with it my first new car Usually buy one for my wife The dealer had what I wanted Gave me a good price on it Happy with it my first new car Usually buy one for my wife More
by Tkilloran
Employees Worked With
Valerie cook
September 10, 2016
In for service The service advisors are very friendly and helpful. I was helped by Lisa Rondina and she was prompt and greated me with a big smile. The service advisors are very friendly and helpful. I was helped by Lisa Rondina and she was prompt and greated me with a big smile. More
by Marcoshemi06
Employees Worked With
Lisa Rondina
September 10, 2016
Honest job Baught a charger in 2008. 124,000 miles 8 years later it needed warranty work. Dodge honored the warranty and put a brand new hemi motor in the car. T Baught a charger in 2008. 124,000 miles 8 years later it needed warranty work. Dodge honored the warranty and put a brand new hemi motor in the car. They covered EVERYTHING: engine, parts, and labor. (Roughly over $9,000 dollars) More
by SRTjim
Employees Worked With
Mia in service and Eric was the mechanic
September 09, 2016
HORRIBLE CUSTOMER SERVICE! Service department has the WORST customer service!!!! I bought my 2015 Durango in January of 2015 and my husband purchased our oil changes and tire ro Service department has the WORST customer service!!!! I bought my 2015 Durango in January of 2015 and my husband purchased our oil changes and tire rotations. I have went to have my vehicle serviced several times and NOT ONE of my visits were even satisfactory! It always takes 3-4 hours, even though each time they say max 2 hours. At each of these visits I have tired to be patient and understanding but at one of my more recent visits I was couldn't deal and was just FURIOUS!!! At this visit, which I had an appointment for, I was scheduled for a tire rotation, oil change, a car wash and to replace a license plate bulb that was suppose to replaced at my last visit. I was instructed it would take 1 hour to 2 hours. I instructed that is fine as long as I'm out of here 2 and half hours cause I need to pick up my child from school across town. At the 2 hour and 15 minute mark I went to see where my car was . I saw it on the rack not washed. I then went to the staff and instructed them I needed to leave and reminded them that I needed to travel across town to get my son. She said she would check and be right back. When she returned I was told that "when they were washing it they found an oil leak so had to put it back on the rack". I quickly let her know I knew that I knew that was a lie and wanted to talk to the manger and wanted my car now. The manger said he understood my disappointment and anger because they had completely failed me since the beginning. He instructed me that the next time I came in to make sure he is aware so he can make sure I will be taken care of. I left and was still so furious, not only because I was lied to but also because they again didn't replace my light bulb or wash my car! I returned today to get my lightbulb replaced, which they said they would order 3 weeks ago at my last visit and fix my psi that was never right from when they rotated my tires. I also instructed Max,the service representative, that he needed to let the manger, Matt, know I was there. Another 2 and half hours later I went to check on my car and I seen the tech working on my license plate bulb but didn't change it. I then followed him to the service desk and he told the representative that they didn't have the bulb for my car. As they see me standing there, they told him to take one from a car on the lot because I have came in several times trying to get this replaced. During all of this I never seen the manager and never felt "taken care of", as I was instructed by the manger at my last visit. I couldn't believe it took 2 and half hours to fill my tires with air and change a bulb that they didn't know they had until 2 and half hours of waiting! This place is a JOKE, both with the old owner and the new owner! No excuses for this lack of customer service! More
by Shina
Employees Worked With
Matt
September 07, 2016
Last minute oil change I came in at the last minute, 530, and asked for an oil change. They were happy to take me in, knock out the service and I was in my way. Lisa was fri I came in at the last minute, 530, and asked for an oil change. They were happy to take me in, knock out the service and I was in my way. Lisa was friendly and easy to deal with. More
by Bobby D
Employees Worked With
Lisa Rondina
September 02, 2016
Service and alingment Everything was great, Lisa did a really great job, she really dose a good job, and I have other friends that take their cars there and will only go to Everything was great, Lisa did a really great job, she really dose a good job, and I have other friends that take their cars there and will only go to Lisa. Thanks for the great Job. Steven. Mazer More
by Newearth
Employees Worked With
Lisa rondina
August 31, 2016
Out of state buyer I found my truck the Internet doing a detailed search. It was exactly the vehicle I was looking for. I flew in from out of state to purchase the veh I found my truck the Internet doing a detailed search. It was exactly the vehicle I was looking for. I flew in from out of state to purchase the vehicle and drive home. Negotiating the sale over the phone was very easy. The salesperson was very accommodating in meeting me at the airport. The vehicle was clean and ready for a test drive. I was very pleased that things went smoothly. More
by Happy Ram buyer
Employees Worked With
Valarie Cook
August 31, 2016
Stupendous Service!! Had a problem with another dealer and they solved our problem very quickly and efficiently. They treated us like VIP's. Great Service Department. L Had a problem with another dealer and they solved our problem very quickly and efficiently. They treated us like VIP's. Great Service Department. Lisa did everything possible to make sure we did not go thru anymore grief. Thanks Lisa. Mike the Tech did great job on diagnosing the problem and fixing it quickly. More
by devocen95
Employees Worked With
Lisa Rondina
August 23, 2016
Amazing Service I had my Honda Serviced here, I felt like I was the most important customer of the day. Very Friendly and helpful staff. Valerie and Bob are both ama I had my Honda Serviced here, I felt like I was the most important customer of the day. Very Friendly and helpful staff. Valerie and Bob are both amazing and will take good care of you! I was impressed with the service deparment, especially since I did not buy my vehicle at the dealership. More
by ReneeT
Employees Worked With
Valerie Cook And Bob M. Service Manager
August 17, 2016
Wonderful experience, knew exactly what I wanted. Staff was not pushy, did not try to upsale , process was quick, even brought my 1 and 4 year old, Vallory was amazing, did everything she could to mak Staff was not pushy, did not try to upsale , process was quick, even brought my 1 and 4 year old, Vallory was amazing, did everything she could to make sure we were happy. Great price on a great truck, best in Colorado! More
by Acetown
Employees Worked With
Vallory
