Larry H. Miller Chrysler Dodge Ram FIAT Denver | Page 18

The Worst; Tried to get me to replace engine for no reason I wasn't going to write this review but after my mother and a coworker had similar horrible experiences I knew I had to put the warning out there. Do I wasn't going to write this review but after my mother and a coworker had similar horrible experiences I knew I had to put the warning out there. Don't go here to have your car serviced. Just avoid the heartache, wasted time, and wasted money. I left my car here because my warning light came on before I went on vacation so that it would be repaired by the time I got back a week later. It wasn't ready. Instead they insisted that I needed to have my engine replaced on my 2015 Dodge Durango. I was irate when I returned their call and the agent actually hung up on me so I set up a meeting with the service manager. He also gave the the run around, deflecting the horrible customer service back on me like it was my fault they were trying to fleece me for over $10,000; they actually wanted me to leave the car with them for another couple of days so a rep could come around to their shop to void my warranty too. I paid their ridiculous service fee and took my car home after waiting for another two hours for them to do nothing. I should have hired a lawyer. The next day my pregnant wife took the car to grease xxxxxx to get the diffs done and they laughed at how terrible this place is. Everyone in the business in this area seems to know, and now you do to. Bottom line: if you are a decent human being, you don't want to deal with these people, and you should warn your friends and family. I wish I had. You probably shouldn't even send your enemies here. More

Can’t get a call back to check status of my truck after 2 we I dropped off my 2013 Laramie 1500 for V.I.C. Just going blank and resetting within a few 2-3 seconds while driving intermittently. Also, having over I dropped off my 2013 Laramie 1500 for V.I.C. Just going blank and resetting within a few 2-3 seconds while driving intermittently. Also, having overhead console lights flicker, (I am a mechanic for 20 years, so I do my research before hand to seeexactly what needs to be replaced.) Tech said just a light bulb, I’ve researched that and found that ram parts say it is complete assembly, and must be replaced as such. Service advisor emphasized that it was just a bulb. I said ok, not believing what the parts guy printed out from the dodge parts list which stated is not serviceable, but must be replaced as a complete assembly. I mentioned the back up sensors on rear passenger side would constantly buzz when vehicle was put in reverse, so, I’ve been turning the park assist off so I don’t have to hear it. Tech heard nothing, he forgot to turn off park assist. Drove vehicle for many miles to try to replicate Vic going blank, said he found nothing. I have been fixing cars and building custom cars for many, many years, I have 2 top of the line snap-on scanners that I own and use personally, but I assumed that dodge has their uconnect ram software interface that I do not have access to as that was why I took it in to a dealership. Also, after 2 weeks and the dealer not knowing anything about my platinum extended warranty I spent a ton of money on, I went to dealer to pick up my truck so I could get back to work, found out that the service guy hadn’t even called my warranty company to see what was covered, and needed my truck dropped off again so tech could re-assess what was needed. I was leery to at this point, as I knew the tech was not very knowledgeable, or just trying to screw me over. Later, I again visited the parts dept to check on what was going to be covered with my warranty and surprise, surprise, dodge part numbers have been superseded and could not find the new part numbers. My warranty is about to expire, and this will be coming up on a month with nothing done. I’ve been calling, and leaving voice mails and emails to have mike from service call me back just to let me know what is going on and how we can proceeed, but I have never gotten a response to my calls, texts, emails, messages to the receptionist for him. I even was put on hold for 45 minutes waiting to speak with him. I would not wish that my experience ever happen to anyone. It is the most frustrating thing I’ve encountered. Just to expect to do their job. I’m truly saddened that is what dealerships have become with the quality of techs and service advisors and no body in their higher chain of command seems oblivious to it. It’s made me feel the need to let everyone I speak to to know about my terrible experience at Larry h.miller on Havana, and I usually don’t ever do things like this unless it’s truly a terrible experience. I will never go there again, and I recommend no one does unless you want a complete waste of time and money. More

Customer service Ram 3500 Bobby’s customer service was top notch. I explained my top three must haves and towing capacity needs before arriving (from two hours away).He was pre Bobby’s customer service was top notch. I explained my top three must haves and towing capacity needs before arriving (from two hours away).He was prepared w several options and clearly shared each vehicles features and why it met my requirements. I had planned on comparing inventory at two other dealers; however Bobby’s excellent customer service allowed me to find what I was searching for right away. No need to look elsewhere. More

New car buy The staff here is amazing; so helpful and knowledgeable! They helped us out buying our new truck! If you come down here Paul Medina and Chris Davis wi The staff here is amazing; so helpful and knowledgeable! They helped us out buying our new truck! If you come down here Paul Medina and Chris Davis will take care of you. More

Awesome Crystal and Paul are awesome helped us out a lot it was awesome experience. I’m glad we purchased a vehicle with them very helpful. Great customer s Crystal and Paul are awesome helped us out a lot it was awesome experience. I’m glad we purchased a vehicle with them very helpful. Great customer service More

New Ram Truck The people there took really good care of me and my family! I’ll be back again when I need another car! Thank you much! The people there took really good care of me and my family! I’ll be back again when I need another car! Thank you much! More

Great and Best Dealership !!! Everyone went out of their way to help me find the right vehicle that was right for me with the best deal for the vehicle I wanted ! Everyone went out of their way to help me find the right vehicle that was right for me with the best deal for the vehicle I wanted ! More

Don’t buy here! So let me say this. DO NOT GO HERE TO BUY A CAR! My “Sales” person, Dwight who you are supposed to trust always kept giving me the run around and leav So let me say this. DO NOT GO HERE TO BUY A CAR! My “Sales” person, Dwight who you are supposed to trust always kept giving me the run around and leaving my questions up in the air. The person who was working on my loan, SAM was never available on time to give me answers when they were promised at certain times of the day and selfish. So I got tired of this and went to a different Larry H Miller and actually got a car with my payments that I wanted and was not given the run around. I then found out that Dwight and Sam at this dealership were going to put me in a car and then call me a month later and tell me my loan wasn’t approved. So I’m glad that I left and went somewhere else and got the help I needed! More

Tried Ripping us off Not only did they present numbers on a truck $7000 over what the internet price was, but they offered us $2100 LESS on our trade in that another deale Not only did they present numbers on a truck $7000 over what the internet price was, but they offered us $2100 LESS on our trade in that another dealer. We walked in with a $37,000 check ready to buy and they blew it, so we took our business elsewhere. More

Amazing service ! Bella was an amazing assist to my whole process. She was super informative and helpful I’d definitely refer her to anybody looking to buy a car! She c Bella was an amazing assist to my whole process. She was super informative and helpful I’d definitely refer her to anybody looking to buy a car! She carried her personna Very professionally and was super nice ! More