Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
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Everyone was friendly and helpful, they answered all our questions. They made sure we were able to get our new truck and worked with us on the financing. questions. They made sure we were able to get our new truck and worked with us on the financing. More
This was my second truck buying experience at Larry Miller Ram and it was just as good as I remember. The staff was great and willing to work with me to get me what I wanted and at the cost I was looki Miller Ram and it was just as good as I remember. The staff was great and willing to work with me to get me what I wanted and at the cost I was looking for. I highly recommend this place. Ricardo and Paul were fantastic every step of the way. If you want a Dodge/Ram product, this is the place to go. More
Called to see how long it would take to get a tire repaired, was told 45 minutes. When I arrived less then ten minutes later I was told 2 1/2 hours before they could get to it. The guy was not very ni repaired, was told 45 minutes. When I arrived less then ten minutes later I was told 2 1/2 hours before they could get to it. The guy was not very nice, very short with me. When I bought the tires there less then a month ago everyone was very kind. I guess if you are not buying anything you are treated differently. Very unhappy with service More
I had the best experience buying a car at Larry Miller. Everyone I worked with was so helpful and understanding. I wouldn’t buy a car from anywhere else. Everyone I worked with was so helpful and understanding. I wouldn’t buy a car from anywhere else. More
Car shopping is always stressful. But when I met with the friendly staff at Larry H Miller they really helped to ease the tension of a stressful situation. They were friendly and helpful and I am extremely h friendly staff at Larry H Miller they really helped to ease the tension of a stressful situation. They were friendly and helpful and I am extremely happy with my experience with there. Thanks for a great experience and a reliable vehicle! Definitely highly recommend!! I will be back for my next vehicle for sure. Also..Nick is the coolest!! More
Dealership review Dwight curry is outstanding salesman well informed in his job He has a great personality he went through everything on the vehicle he is very pol Dwight curry is outstanding salesman well informed in his job He has a great personality he went through everything on the vehicle he is very polite More
Attempt to buy new key fob I arrived around 3:00 pm without an appointment to buy a new key fob for my 2018 Ram 1500 as well as having it programmed and a new valet key cut. I w I arrived around 3:00 pm without an appointment to buy a new key fob for my 2018 Ram 1500 as well as having it programmed and a new valet key cut. I was initially told that they would not have time to complete my request as they were extremely busy. I mentioned that I lived 4 hours away and would not be in the area again for another month. Brandon in Service was sympathetic to my dilemma and asked me to wait a minute. He came back and advised me that they would get somebody on it right away. Whew, what a relief! I told them I didn’t mind waiting the estimated 90 minutes to get the job done. Not only did they squeeze me in, they got it done in 35 minutes! Brandon was amazing amidst all the chaos and has obtained my favor and loyalty for service beyond any dealer I’ve ever experienced! More
Damaged my side skirt twice I took my car for routine oil change. My car was not lifted properly and damaged my side skirt spoiler twice on different occasions. Service departmen I took my car for routine oil change. My car was not lifted properly and damaged my side skirt spoiler twice on different occasions. Service department did a quick fix double sided tape and its aleady separating. More
Unethical Treatment Had a horrible experience. The sales team is deceiving and the finance team absolutely manipulated me. I came in on a Saturday and agreed to a monthly Had a horrible experience. The sales team is deceiving and the finance team absolutely manipulated me. I came in on a Saturday and agreed to a monthly payment for a brand new 2019 Dodge Journey. However what they didn't make clear was they did not know who I was financing through. I asked to financial rep Sam who was working with me if my payments would go up and he stated it was unclear. I expressed that I would not be able to take the car if my payments increased. Two days later he called me back in to tell me he found someone to finance me. My payments had gone up and I then expressed that I wanted to return the car due to my payments increasing. He then explained how the term of my loan shorten by three months and how they had decreased the pricing of my car and against my better judgement I took his word. The very next day I called and stated that I was not comfortable with my payments and would like to return my car if nothing could be worked out to lower my payments. I had called and verified with the bank who my loan would be through and due to such a short time from (1 day) since I purchased the car they did not have my information yet and would not have my information for a couple weeks. I have called multiple times to speak to management and have been ignored since I expressed my dissatisfaction with my purchase. I was able to speak to the sales manager Blake who told me he would see what could be done and give me a call back within a hour. I never received a call back. I called 2 hours later and was told he was put for the day. They absolutely had no care or concern with the fact that I was unhappy with how high my payments were and refused to help me out. I would absolutely not recommend them to anyone. Typical car dealership. The only concern is whether or not they get their money. I am extremely disappointed. More
Advisor promise not backed up I recently had an awful experience with this dealership. I took my car in for an issue with the door locks. They thought the issue would be resolved b I recently had an awful experience with this dealership. I took my car in for an issue with the door locks. They thought the issue would be resolved by replacing the actuators. I was told by Andrew (service advisor) that the cost to change out the actuators would be refunded if it didn’t fix my door lock issues. I made it clear that this was the basis of me approving the work. Based on my research, I didn't think this would resolve the issue and it didn’t. I took the truck back and left it there for 10 days and they called yesterday and asked me to pick it up because they can't find the problem and they can't fix it. I spoke with the service manager, who would not approve a refund of my $800. I will be following up with a formal demand to preserve any and all evidence of my interactions with Larry H Miller Chrysler Dodge Fiat Havana, including any and all phone conversations. More