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Larry H. Miller Chrysler Dodge Ram FIAT Denver

Denver, CO

4.2
223 Reviews

2727 S. Havana Street

Denver, CO

80014

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Showing 223 reviews

January 03, 2021

Great customer service from Harlow.He kept informed me Great customer service from Harlow. He kept informed me about the status of my Durango. Very professional and polite and knowledgeable. I’m very ha More

by carlos.larosa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harlow Dinsmore
Jan 04, 2021 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Josh Ingrim, General Manager

December 16, 2020

I took my Mercedes to get oil change today. The service advisor gave me a quote for synthetic oil change at $103. However he called me and asked for what grade of oil I need for the vehicle 3minutes after More

by kyusok99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frederick Bell
Dec 21, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Josh Ingrim, General Manager

December 16, 2020

Service center is horrible have been going there since I purchased my truck zero miles. Everytime I would pick me truck up it would be dirty from oil and you can see it because it is light and I had never t More

by martina.96.delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adolfo gonzalez
Dec 21, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Josh Ingrim, General Manager

December 04, 2020

Service was smooth. People at desk were friendly. Liked the estimate on my phone before the customer service person came to sit down and talk with me. Wait was not too long. Thanks for taking care of me a More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Dec 07, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Josh Ingrim, General Manager

November 04, 2020

The service department has very poor customer service and slow response. I brought my car in for a noise underneath and they ended up adding a lot of unnecessary charges that totaled over $1,000. They do not More

by basketball10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Heintz
Nov 09, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Jack, thank you for reaching out about the customer service that you received. If you'd like to reach out to me I can make sure that we get your concerns addressed, thank you. - Josh Ingrim

November 04, 2020

I guess I should have read others' reviews prior to using Larry H. Miller to repair my Jeep. To spare you the tale, don't go there, they are a rip-off. After the horror show that is the service department More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candace Carpenter
Nov 11, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Chuck, It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. I’d appreciate the chance to speak with you directly to help you find the answers and resolutions you are searching for. Hopefully you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. – Josh Ingrim, General Manager

Nov 20, 2020 -

Disappointed responded

Well, I have reached out multiple times now. I left a voicemail expressing my concerns and have spoken to the sales department twice and been informed that Josh Ingrim is in a sales meeting and that me contact information will be given to him the moment he is free, yet no call back as of yet. How odd....

October 27, 2020

Excellent experience purchasing a new RAM 1500. Thank you to Josh, Emilio and Paul. Great service from these 3. Much appreciated. Everything was very easy. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Emilio, Paul
Oct 27, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Michael Surey, General Manager

October 24, 2020

Definitely a good place. Check it out of you want a great place to buy a car. If you have bad credit (and I mean bad). Come check them out. Got us upgraded into a newer challenger with all the features we wa More

by davigass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Mendoza
Oct 26, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Michael Surey, General Manager

September 24, 2020

I am in the test drive phase of my truck search.I I am in the test drive phase of my truck search. I reached out to this dealership as they had the diesel truck I was interested in. When I arrived I More

by sean_cav71
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Forgot the name
Sep 24, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Sean, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Michael Surey, General Manager

September 08, 2020

Worst service I’ve ever had! I recommend poring gasoline all over your car and burning it to the ground before taking here! They miss diagnosed the problem and ordered the wrong parts that took about three More

by brianp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis
Sep 16, 2020 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Michael Surey, General Manager

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