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Larry H. Miller Chrysler Dodge Ram FIAT Denver

Denver, CO

4.2
220 Reviews

2727 S. Havana Street

Denver, CO

80014

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Showing 221 reviews

February 16, 2025

Getting appointments is quick and simple. They inspect the vehicle thoroughly and provide right feedback and also help in fixing the issue without giving more burden to the customer. Really a More

by Partha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
February 10, 2025

Lost wheel lock key. Drove the car too stealership and they refused to help. They had the key but wanted nearly $100. I just wanted the 4 locks removed and I had regular More

by jbledbetter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Hernandez, Jon Ortega, Freddy Nuanes Jr., Ben Hansen, Marco Tovar
Feb 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

I understand how frustrating this experience must have been, especially when you were simply looking for a quick solution. We always strive to provide fair and transparent service, and I regret that this situation left you feeling otherwise. I’d like the opportunity to discuss this further and see how we can improve moving forward. If we haven’t already spoken, please reach out to me directly at your convenience. - Bob Rausch, General Manager, (303) 309-8413

February 09, 2025

I mostly have had excellent service all the way around except phone in experience. I had a frustrating experience checking on my extended warranty because one LMP does not share records of service or war More

by happyhopleys2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
February 07, 2025

When I purchased my vehicle I also purchased an oil change plan. When I called for an appointment I was told my plan had expired. I was never told there was a time limit on the oil changes when I purc More

by Zabi7237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some young lady to my appointment but I usually work with Rick Bell
February 01, 2025

Rick Bell was very helpful, courteous and professional. He was very responsive to what I needed. More

by davidcmurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
November 11, 2024

Worst experience of my life. Sold me a lemon. Kept it for 60 days said it was repaired. Now a year later it’s back in a shop for same exact issues and this dealership now says it More

by Sbrya4342
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Ely, Joseph Lopez, Arealous Hughes, Tim Totzke, Alex Zavala, Yusef Mustafa, Jay Octaviano, Kristin Cooper
Nov 13, 2024 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

I’m really sorry to hear about your experience. I can only imagine how frustrating it must be to deal with ongoing issues, especially after trusting us with your purchase. It’s concerning to hear that you’ve had trouble with both the vehicle and our ability to assist with your records, and I understand your disappointment. If we haven’t already spoken about this, I’d like the opportunity to look into this personally and help get things straightened out. Please feel free to reach out to me directly—I look forward to resolving this for you. - Bob Rausch, General Manager, (303) 309-8413

October 26, 2024

Team went MIA multiple times. Dates were not met. Communication was subpar at best. Very disappointing experience More

by Bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nic , Alex Zavala
Nov 01, 2024 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Bryant, I’m sorry to hear about the lack of communication and unmet timelines you experienced during your visit. Clear and consistent communication is a priority for us, and it's disappointing that we didn’t deliver that for you. Your experience will be reviewed with our team to improve our processes. Please reach out if there’s more we can discuss, as I’d value the chance to ensure we address any outstanding concerns. - Phill Brooker, General Manager, (303) 309-8413

October 16, 2024

Joe in the service department was a tremendous help! I live full time in my converted dodge ram promaster and took it in to have my breaks be replaced. He really went out of his way to assure that I More

by Madison Vauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
October 06, 2024

Clean, Comfortable, Fast Communication, Nice waiting lounge, Fast Wifi, Great Accommodation, Friendly Staff, Great Service More

by ayan_tuladhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez, Jon Ortega, Freddy Nuanes Jr., Ben Hansen, Marco Tovar
October 05, 2024

My vehicle had been broken down on a Sunday morning in Denver. Had my vehicle towed to the dealership for repair. Spoke with Mr. Rick in the service department about the breakdown and the fact I was stran More

by bhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rick service department
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