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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 216 reviews
November 11, 2024
Worst experience of my life. Sold me a lemon. Kept it for 60 days said it was repaired. Now a year later it’s back in a shop for same exact issues and this dealership now says it Sold me a lemon. Kept it for 60 days said it was repaired. Now a year later it’s back in a shop for same exact issues and this dealership now says it does not have any information on my purchase and cannot help me locate the records. More
by Sbrya4342
Employees Worked With
Jake Ely, Joseph Lopez, Arealous Hughes, Tim Totzke, Alex Zavala, Yusef Mustafa, Jay Octaviano, Kristin Cooper
October 16, 2024
Joe in the service department was a tremendous help! I live full time in my converted dodge ram promaster and took it in to have my breaks be replaced. He really went out of his way to assure that I I live full time in my converted dodge ram promaster and took it in to have my breaks be replaced. He really went out of his way to assure that I would have my van be done before closing so I can sleep in my home. The dealership carried different break pads that didn’t match my vehicle so he took the time to leave and pick up the correct pads to make sure I have my van back before the night. The service department/dealership is lucky to have him and I will definitely come back to this location because of Joe’s customer service!! More
by Madison Vauters
Employees Worked With
Joe
October 06, 2024
Clean, Comfortable, Fast Communication, Nice waiting lounge, Fast Wifi, Great Accommodation, Friendly Staff, Great Service lounge, Fast Wifi, Great Accommodation, Friendly Staff, Great Service More
by ayan_tuladhar
Employees Worked With
Benny Hernandez, Jon Ortega, Freddy Nuanes Jr., Ben Hansen, Marco Tovar
October 05, 2024
My vehicle had been broken down on a Sunday morning in Denver. Had my vehicle towed to the dealership for repair. Spoke with Mr. Rick in the service department about the breakdown and the fact I was stran Denver. Had my vehicle towed to the dealership for repair. Spoke with Mr. Rick in the service department about the breakdown and the fact I was stranded alone at a hotel 900 miles from home. I was assured they would look at the vehicle as soon as possible. I spoke with Mr. Rick Tuesday morning and was told he has a tech on the vehicle now and is awaited their findings. Hopefully a simple fix. Later that afternoon Mr. Rick recontated me stating the vehicle was fixed and he was sending me a ride to pickup my vehicle. My ride arrived and found it was Lyft service. Upon arrival I found the dealership/shop had paid for my Lyft ride. Further they only charged me for an hour service. They really helped me in my moment of dispear. I had been gone from home for 5 days and without Me. Rick's help, I would still be sporting life in a Denver hotel. Thank you so much!! More
by bhuff
Employees Worked With
Mr. Rick service department
September 25, 2024
I purchased a vehicle from this dealership about a month ago, and the experience has been a nightmare. I live 3 hours away (one way) and made the 6-hour round trip after finding the truck I wanted. After ag ago, and the experience has been a nightmare. I live 3 hours away (one way) and made the 6-hour round trip after finding the truck I wanted. After agreeing on the price, I waited 2 hours just to get into finance. Once there, the finance officer presented two sets of paperwork: one with errors and another that was supposedly correct. Somehow, both sets had errors. By the time I caught the mistake, I was already driving home. The next morning, I called the dealership, and they assured me it could be corrected—if I came back in. I rearranged my schedule, made another 6-hour round trip, signed the “corrected” paperwork, and was promised everything would be fixed. Fast forward two weeks, and I get a promissory note from the bank showing that my loan amount is $5,000 more than what it should be. This is not some small error—this is $5,000! When I tried to contact the dealership, I was met with nothing but excuses. For the past two weeks, I’ve been getting the runaround from everyone at the dealership. Promises of "I’ll call you back" or "I’ll handle it first thing in the morning" have gone nowhere. Not a single call back. Not a single answer. I’m still owed $5,000, and no one seems to know how to answer two simple questions: How did this happen, and where is my money? This kind of incompetence and lack of professionalism is beyond frustrating. A 5-minute conversation could have resolved this weeks ago, but instead, I’ve been left hanging. I wouldn’t recommend this dealership to anyone, and I’ll be making sure everyone I know hears about this ridiculous experience. More
by romero.stephen24
Employees Worked With
Gary Garneau, Jess Spencer, Christopher Harkins, Jason Nouzovsky, Lisa Rondina
September 14, 2024
Alex was great! I love the car that I am in. I do not have my tint, clear bra, or my second set of car keys. No one has reached out to keep informed on any status of I love the car that I am in. I do not have my tint, clear bra, or my second set of car keys. No one has reached out to keep informed on any status of the aforementioned items. More
by Robbie
Employees Worked With
Alex Zavala
September 11, 2024
I came to have my new keys reprogram, Mrs. Lisa took care.of me. She was very friendly, courteous and peofessional. The job was well done and easy in n easy out. It has change my mind about th Lisa took care.of me. She was very friendly, courteous and peofessional. The job was well done and easy in n easy out. It has change my mind about the terrible service I had 5 years ago.. outstanding job. Kudos. More
by 1LuniPaisan
Employees Worked With
mrs.Lisa
September 05, 2024
I worked with Lisa. She was so friendly and helpful! High praise for her! She went above and beyond to get my car serviced. There were several issues but she took care o She was so friendly and helpful! High praise for her! She went above and beyond to get my car serviced. There were several issues but she took care of them all with a great attitude and smile! More
by Deborah
Employees Worked With
Lisa 5+ Star service
