Larry H. Miller Chrysler Dodge Jeep Ram 104th

Horrible experience never again Jadon Tunis was are sales rep. We have had nothing but problems with the car he sold my dad. First off on the test drive Insaid something about the ca Jadon Tunis was are sales rep. We have had nothing but problems with the car he sold my dad. First off on the test drive Insaid something about the car bouncing around and the shimmy I felt, he said must need tires rotated and balanced. Ok yeah... So my dad went ahead and bought the stupid car. First off he had to come in twice to sign paper work. We noticed shock was missing from back passenger wheel. Came on and talked to Allen who supposedly was a manager, let him know about issue, he said wait until this "great warranty" they sold my dad to kick in and it would cover it. They never sent in registration paper work so dad had to pay for a extension. Went back to dealership spoke to Jadon the guy who sold him the car, who said he would take it and get it taking care of immediately. He drove off in my dads car, came back and said it was there when we got the car HA. When he took it to wherever all they did was paint a blue line on the other shock.. Jadon said the shock was ripped off and we must have done it cause they would never sell a car that way. BS. My dad then took it to service department and low and behold the "great warranty"!doesnt cover it. So dad takes car to reputable car mechanic who says " there is no way this just happened it is All rusted out been this way a long time" this dealership did not only screw my dad in the car they put him in they have also endangered his Life and everyone else's who rides in the car. With a $2000 dollar price for my dad to get this fixed. More

Just another dealership I inquired about pricing on a used 2014 Honda Odyssey LHM had on the lot. The price seemed very reasonable, so I scheduled a test drive. On the test d I inquired about pricing on a used 2014 Honda Odyssey LHM had on the lot. The price seemed very reasonable, so I scheduled a test drive. On the test drive, I verified pricing with Nathan. Everything seemed to be in good shape, so I scheduled a longer test drive so that I could show my wife the next day. I drove up to get the car on a Saturday morning. After I had it home and had shown my wife and kids, I received a phone call from Nathan that he had made a mistake on pricing and it was actually $10K more expensive than he had quoted. Obviously, I immediately returned the vehicle. Nathan met me at the door with a "deal" to make things right with a slight discount on the upcharged price. He also offered me $8,000 on my trade, when the lowest offer I had received from other dealerships was $9,500. Obviously, it was not a "deal." I was assured by Nathan and his manager Bill that the original pricing mistake was merely an accident. I am inclined to believe them, but given the 3 day time frame that the original price had stood for and the timing of the phone call to let me know pricing was different, the seed of doubt enters one's mind. The bottom line is that you shouldn't expect this to be any different than any other dealership. You MUST negotiate everything. Shop around. You have to be ready for unannounced fees and "option packages" to be added to your bill. And, you have to tolerate and expect the typical sales tactics that dealerships are known for. I wish you the best of luck in your used car search. God knows we all need it.  More

An amazing team worthy of your business. This team is amazing! Ira, Sevan, and Tyler helped me get my dream Jeep and made sure that everything I needed was taken care of before I left. This team is amazing! Ira, Sevan, and Tyler helped me get my dream Jeep and made sure that everything I needed was taken care of before I left. I couldn't have gotten my Grand Cherokee without their help and I'm grateful for their professionalism and ability. They are kind, authentic, and genuinely interested in keeping every customer as a happy customer for life. If you're considering buying a new car, you should definitely pay them a visit; it's worth the trip. More

Susan was great! Very pleasant experience buying my new Jeep Renegade Limited from Susan Odell. She was very friendly, attentive, honest, and good to work with overal Very pleasant experience buying my new Jeep Renegade Limited from Susan Odell. She was very friendly, attentive, honest, and good to work with overall. Same with the guy in the finance department...forgot his name. Would work with those two again! The service department however left a little to be desired. When dropping off my car for some extras we wanted installed not one person from the service department looked up from their computer to greet me. I finally had to ask if I was in the right area. (I wasn't.) Then I had some questions about the extras we were having installed, and was treated with open hostility and rudeness by Dan Knofke (sp?). He was blatantly rude and passive aggressive. Even when I called him on it he didn't change his tune or apologize. I don't think I would have made this purchase had I dealt with the service department and Dan first. More

Attention to detail. Nathan Grizzoffi helped me find what I was looking for very quickly. He narrowed down my search and didn't give me a hassle with my trade in. I was tr Nathan Grizzoffi helped me find what I was looking for very quickly. He narrowed down my search and didn't give me a hassle with my trade in. I was treated with respect and the process moved forward very smooth through locating the vehicle and with financing as well. I had a deadline to meet as far as time and Nathan did everything possible to meet that deadline. Thank you for your attention to detail. More

Mike was awesome and so is his boss This place doesn't follow you around like a puppy they wait until your ready to talk. Although the original suv my mother wanted didn't work out, the This place doesn't follow you around like a puppy they wait until your ready to talk. Although the original suv my mother wanted didn't work out, the second car was twice as better and newer and her favorite color.. Red😊 Thank you Mike and Larry Honest miller Nissan More

Well worth the drive Larry Miller Jeep is not the closest Jeep dealer to our home - but we are glad we made the drive. The overall buying experience was totally pleasur Larry Miller Jeep is not the closest Jeep dealer to our home - but we are glad we made the drive. The overall buying experience was totally pleasurable up meeting with the finance dept. We felt the finance person was rude and pushy when it came to selling the extended warranty. On the other hand - our sales person, Susan Odell was spectacular. More

What a pleasure I had a roll over and total loss on a Jeep Patriot about 2 and a half months ago. Not one dealer could get me into a vehicle, and I was laughed out of I had a roll over and total loss on a Jeep Patriot about 2 and a half months ago. Not one dealer could get me into a vehicle, and I was laughed out of several places. Everyone told me I would need $6,000 down because they only saw what was on the computer screen. Nobody believed me, even with paperwork in hand that my Jeep was a total loss and Gap was covering everything. I spoke with Ira Tew the Internet Sales Manager at Larry H Miller. Walked in nervous that I wouldn't be leaving with anything like usual, and not only did he get me into a vehicle, he got me that absolute best price, along with a great warranty, e.t.c. Everyone was super friendly and worked very hard for me and I couldn't be happier. I will be going back when I get into my next vehicle and I will be working with Ira again. What a great team! More

Great Customer Service Kelly Gardino has taken great care of me everything I have brought my truck in for service! She has done an outstanding job taking care of my truck du Kelly Gardino has taken great care of me everything I have brought my truck in for service! She has done an outstanding job taking care of my truck during the vehicle recalls for certain parts also, having it done in a timely fashion. More

Shout out I have to give major kudos to the staff at Larry H Miller Chrysler Dodge Jeep Ram 104th; from the moment I walked in the door until the time I left I I have to give major kudos to the staff at Larry H Miller Chrysler Dodge Jeep Ram 104th; from the moment I walked in the door until the time I left I was treated with the utmost customer service. Everyone was so knowledgeable and helpful to ensure I drove away with the perfect vehicle. Special recognition to John, Laura, Zack, Bill and Caleb; this team is hands down AMAZING!! I will definitely be going back for my future vehicle needs. More