Larry H. Miller Chrysler Dodge Jeep Ram 104th

I cannot even justify one star for the service I received. I bought the warranty when I purchased my Jeep. I recently had trouble with a leak near the transmission. Took it to Auto Nation and wit received. I bought the warranty when I purchased my Jeep. I recently had trouble with a leak near the transmission. Took it to Auto Nation and within a couple of hours they said they had good news and bad. Good news is that the warranty covered the repair. Bad news that they could not fix it, as the warranty was limited to the dealer service center where I purchased the car. They could have fixed it within 2 days. Had to make an appointment with the dealer service center. Took me 4 weeks to get an appointment. The service was terrible. Took it in Monday night for my Tuesday morning appointment. Did not hear back from them for a day and a half. Tuesday afternoon, he finally told me the warranty covered the repair. Well, I knew that already. Auto Nation told me that within 2 hours. Then it took them until Wednesday afternoon to even start on the car. No updates. I had to keep contacting them. It took until Friday night, literally at closing time of 6pm for my car to be done. Very POOR customer service from the rep in the Service Center named Robbie. I won't give last names, but after a whole week of stress and no contact except when I called, it was the worst car service I have ever experienced and will NEVER buy another car from Larry H Miller due to the POOR service. More

I wanted to thank Peri, Parts Counter for her friendly and professionalism given by phone and in person. I called for a keyfob battery. She confirmed availability and cost to my surprise when arriving the and professionalism given by phone and in person. I called for a keyfob battery. She confirmed availability and cost to my surprise when arriving the battery was at the counter as if waiting for me to come in. Since, I needed two she retrieved another then showed me how to separate keyfob. How refreshing to know such a simple task can be done with such a nice level of professionalism. Thank you! More

Robbie Hatfied is a great service advisor! He constantly works with the customer to determined what is covered under warrantee prior to coming up with an estimate. He constantly works with the customer to determined what is covered under warrantee prior to coming up with an estimate. More

I purchased a 2012 Grand Jeep Cherokee nothing but problem traded it in for a 2017 kia Sportage 27 days later check engine light came on and they won't cover my repairs. Not right at all! problem traded it in for a 2017 kia Sportage 27 days later check engine light came on and they won't cover my repairs. Not right at all! More

I purchased a 2022 Ram 1500 Limited EcoDiesel last week from this dealership after seeing the truck on Cars.com! Joshua D. and Brian were amazing to work with, especially in these times when dealer markups from this dealership after seeing the truck on Cars.com! Joshua D. and Brian were amazing to work with, especially in these times when dealer markups are so high. The whole team made the buying process very easy and uncomplicated and it took less than 3 hours! I would definitely recommend them if you are in the mat for a truck! More

Excellent customer service! Jedman anticipated my every need. He showed me options I didn’t even know I wanted. It was such an awesome buying experience! Jedman anticipated my every need. He showed me options I didn’t even know I wanted. It was such an awesome buying experience! More

No issue with the visit, smooth and timely. Communication and the work performed was excellent. Communication and the work performed was excellent. More

They are very pleasant and helpful when I bring my car in for tune ups. I have a wonderful experience who ever I speak to. for tune ups. I have a wonderful experience who ever I speak to. More

Thais for doing all you could to make my buying experience as good as it could be. experience as good as it could be. More

ROBBIE is the DA BEST! He called in a mechanical breakdown claim to me. We worked together to get the information about our customer's vehicle service contract. ROBBIE prov He called in a mechanical breakdown claim to me. We worked together to get the information about our customer's vehicle service contract. ROBBIE provided great service to me and our mutual customer! GET ROBBIE A RAISE! Brent runs a tight ship and Robbie is no exception. More