Larry H. Miller Chrysler Dodge Jeep Ram 104th

Poor service and quality Poor service, long wait times. Just go to Emich or McDonald VW instead. They improperly flushed my coolant system and forgot to reattached my cars bel Poor service, long wait times. Just go to Emich or McDonald VW instead. They improperly flushed my coolant system and forgot to reattached my cars belly pan. More

Happy Family finally found a new Jeep Rubicon We pulled up and saw an awesome Jeep Wrangler Rubicon right in the front row. After coming from another Jeep dealer where a deal couldn’t be made, we We pulled up and saw an awesome Jeep Wrangler Rubicon right in the front row. After coming from another Jeep dealer where a deal couldn’t be made, we worked with Max and drove off in our brand new Jeep! Awesome experience! More

Shady dealership no customer service Wow! Talk about no customer service and very poor customer satisfaction. I went in on Saturday to buy a car. My sales person was Jason. First off, I h Wow! Talk about no customer service and very poor customer satisfaction. I went in on Saturday to buy a car. My sales person was Jason. First off, I have never felt so lied to. This dealership is shady. Jason told me he was a floor manager, he isn't. He told me they recieve 10 coupons a month for college students that they can use on car deals they want to process. This is another lie. We found a silver malibu. I applied, got "approved" did all the paperwork and left. I saw nothing wrong with the car. At the gas station I see hail damage. Legally dealerships must state hail and you must sign a hail disclosure. When I brought the car back, Jason said that there is no such thing as a disclosure and that they couldn't do anything. I asked to speak with a manager. The manager said I signed the paperwork, the car was legally mine and I couldn't go back on it. He also said the disclosure didnt exist. He tried to kick me out of the store. I said no and I was going to take legal action. Another manager walked over, Dan, brought me to his desk and had me sign a promise that they will fix the hail, and sign the disclosure. They told me to come back monday to get it fixed and I left thinking they sold me a car. Thinking I had a car, I sold mine on saturday night. Monday came, we dropped off the car at the hail place and they said it would take 45 minutes. We walk around the area for four hours checking on the car occasionally. The hail place was at a different location then the dealership. They asked us to take some of our stuff out of the car so they could fix the hail. Well, 5 hours later we end up at the original dealership, find our car in a different spot, with all of our stuff in it. Nobody asked permission to touch our stuff, nobody called us to say the car was moved, we had no idea what was happening. We go inside and they say we didnt get approved for the car.. 2 days and 5 hours after buying the car. They tried other cars but couldn't get us in one and we refused to sign the form because they already made us think we had the car. We left to talk, and try to buy a car off a less sketchy dealership. We asked if we could take our stuff home and they said no. I find this weird after they "sold" us a car for 2 days. We called and were promised we could get our stuff that night. We got there at 8:30, at closing, with the door still open. We asked to speak to a manager and it took him 30 minutes to even talk to us. He was rude and said that he wasn't giving us our stuff because we didn't come back earlier. He closed the door and locked it on us. I called corporate to get my stuff, and I was attempting to get a hold of a manager to get my stuff. All our money, keys, clothes, even sweaters were in that car. We are in the middle of moving and an hour away from home. Eventually, the manager came back out and said the keys were in the finance office locked and he couldn't get them. We told him we had no money, nowhere to go, we dont even have our house keys. We told him that at this point, with absolutely nothing we would be sleeping in the grass. He said as long as it was elsewhere he didn't care. He was yelling at me that it isn't his fault that I had bad credit, that I couldn't get financed. He took no responsibility for his dealership giving me a car they knew they couldn't sell me. He blamed his coworkers for selling me the car. Monday comes and I go get my stuff. First off, my keys were hanging at the management desk so I could have gotten my stuff last night. Tyler, the manager was expressing his feelings by leaving us with nothing. Then the general manager defends his sales team because Tyler accused my boyfriend of wanting to hurt him. This never happened! The management would rather keep there employees happy than there customers. They almost had a lawsuit for failing to disclose hail, I could have called the cops for them refusing to give me my stuff last night, and they had increased the advertised price of the car by 2k because "i didn't get approved". This is illegal. The service at this dealership was not acceptable. More

Made it right Dealership made things right. I should preface this review with having the wrong LHM. The LHM that I dealt with is in Aurora, CO not on 104th Dealership made things right. I should preface this review with having the wrong LHM. The LHM that I dealt with is in Aurora, CO not on 104th More

Went for pricing Max made us feel right at home. He showed us all of the different options that Wrangler had to offer. He helped us walk away with the best deal and no Max made us feel right at home. He showed us all of the different options that Wrangler had to offer. He helped us walk away with the best deal and no compromise. More

Shady Business Practices I am a recent cancer survivor who has not been able to work due to the side effects of chemo and radiation (24 years in education as a middle school M I am a recent cancer survivor who has not been able to work due to the side effects of chemo and radiation (24 years in education as a middle school Math teacher). We decided to sell my husbands car so we could have the funds to get us by until I was able to return to work. Carmax offered us $14,000 but my husband was told we would do better, tax wise to let them buy the car for $13,000. My husband agreeed to let them buy it. The salesman came in and told my husband that with his stellar credit score (800+) he would not need to put any $ down on the new lease. We waited weeks to receive our refund and were told multiple times that it would be mailed out by the end of the week. When I finally contacted Phillip, he said there was nothing he could do for us, too much time had passed. If his staff hadn’t continued to string us along, we might have been able resolved this. Their employees are not competent in their jobs. The salesmen story changed today. Prior to contacting Phillip the salesmen was contacting the finance people for us, asking when we would receive our money. I am assoming he was instructed what to say because his story changed after we contacted Phillip. I have submitted a formal complaint with the Better Business Bureau. More

Awful experience! Please don’t take your pick up to this place! Don’t waist your time and nerves. We scheduled an appointment and dropped our truck as scheduled they t Please don’t take your pick up to this place! Don’t waist your time and nerves. We scheduled an appointment and dropped our truck as scheduled they took 2 days and never did any diagnostics just kept saying maybe tomorrow. We were not able reach anyone to get and update and when Kelly finally picked up a phone that was so rude and disrespectful conversation! I’m really shocked from so unprofessional stuff and an extreme disrespect to the customer! I don’t understand how people posting a good reviews for this place! More

Shady-Inspect your paperwork This guy tried to pull a fast one on us. The final sheet he wanted us to sign stated that there was no warranty on the car. However, when you walk i This guy tried to pull a fast one on us. The final sheet he wanted us to sign stated that there was no warranty on the car. However, when you walk in, the used car warranty is posted right at the front door. I also showed him the online ad for the car that showcased the warranty. He said the car hadn't been inspected to qualify for the warranty and he had warranties available to purchase. Needless to say, we walked out. Be prepared to waste a full day here as well. We were paying cash which should have taken roughly an hour. This was the slowest process I've ever encountered. More

Great guys to work with These guys were really good to deal with. They were courteous and professional. I would definitely go back for our next car in the future. These guys were really good to deal with. They were courteous and professional. I would definitely go back for our next car in the future. More

Toyota Tacoma adventure Justice was hands down amazing. We know who to go to when we are ready to purchase another car. The experience was the easiest we have ever encountere Justice was hands down amazing. We know who to go to when we are ready to purchase another car. The experience was the easiest we have ever encountered when buying a car. More