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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.5
1,033 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 1,033 reviews

August 17, 2019

BLUE NOT WELCOME!! Sales person Ira lied straight to my face and ran my credit without my approval. When I spoke with the sales manager he kept referencing holding a gu More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ira Tew, Randy Albino
August 16, 2019

Cover up damage with cheap paint to get the sale We bought a 2018 Chrysler Pacifica hybrid- after washing the car twice we realized there is a crack in the front bumper with was covered up with cheap More

by Pacificajb
Recommend Dealer
No
Employees Worked With
Travis
August 09, 2019

Great Customer service Because Robbie went the extra mile, I enjoyed his friendliness, he seemed concerned about my concerns, re checked what was previously done on the jeep More

by Lisa U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Aug 09, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for stopping by! It was a pleasure working with you. Have a wonderful day! - Brent Wood, General Manager

August 07, 2019

Make sure you work with John I messaged 2 other people at the dealership and got games but when I walked in and talked to John (the others weren't in) he honored the online price. More

by MojitoJL
Price
Recommend Dealer
Yes
Employees Worked With
John Call
Aug 07, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for reaching out. We will be sure to improve moving forward. We truly appreciate your support. Enjoy your new ride! - Brent Wood, General Manager

August 05, 2019

great service department and great help Great service center, always have been very tentative and a great help! Robbie's my service consultant and always has been very polite, very understan More

by RubiJeepster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Aug 05, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for the awesome recommendation! Please let us know if you need anything else! Have a fantastic day! - Brent Wood, General Manager

August 01, 2019

EXCELLENT SERVICE DEPT I had the oil changed on my vehicle at L.HM DODGE.The service was completed on-time {as promised} with an efficient and friendly service dept.In the More

by jev1400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Aug 02, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to see us at the dealership! We appreciate your support! Please be sure to let us know if you need anything else! - Brent Wood, General Manager

August 01, 2019

Great Service!!! I brought my Dodge Challanger in for an oil change and expected a long wait time as most places usually take forever, but here they had me in and out More

by Dodgeman27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jakober, Chris Keddington
Aug 01, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for this great review! We look forward to working with you again in the future! - Brent Wood, General Manager

July 31, 2019

Dishonest practice, zero leadership from management They didn't disclose an existing defect that they failed to repair twice before I purchased as new. GM will not speak to customers. Horrible. More

by OC2CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Schulz, but he seems to have left, Brent Wood
Jul 31, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Well OC2CO I am The GM and I have never received a call, message, email or anything from you. Can't look up who you are under an anonymous name. I respond to all messages I receive. If you would like to reach out to me and let me know what your issue is, I would be glad to discuss it with you...

Aug 01, 2019 -

OC2CO responded

No attempt to be anonymous - the tool simply asked for and used an existing user name. My name is Jason Root. I hope this really is Brent Wood, it would mean after a year you've finally responded. I could not meet you in person after several attempts at your dealership. I could not reach you by phone, nor were my messages returned. You did not return my email requests for help. And lastly, you could not even respond when my attorney sent a letter to Allen that I forwarded to you. So now you finally engage, and THIS is your response? I'm sure you know what my issue is and you've had my contact info for over a year. Bottom line is your team sold a truck to me as new when it was known to be in need of repair. This was not disclosed, and no one will own up to it. Is it so hard to be a good leader and do the right thing?

July 31, 2019

Above and Beyond Helpful I drove into the Jeep service bay needing help to figure out how to get front plates on my new Jeep Wrangler as I could not figure out how to attach t More

by Fast Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Jul 31, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for the review! We will be sure to pass it along to Robby! We look forward to working with you again in the future! - Brent Wood, General Manager

July 28, 2019

Great service experience My service visit was very easy going and quick, my service visit was vet quick and was able to obtain valuable information on warranties as well, high More

by Ram77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Jul 29, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thanks for coming in! We appreciate your support! Have a great rest of your day! - Brent Wood, General Manager

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