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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.5
1,029 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 1,029 reviews

August 05, 2019

great service department and great help Great service center, always have been very tentative and a great help! Robbie's my service consultant and always has been very polite, very understan More

by RubiJeepster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Aug 05, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for the awesome recommendation! Please let us know if you need anything else! Have a fantastic day! - Brent Wood, General Manager

August 01, 2019

Great Service!!! I brought my Dodge Challanger in for an oil change and expected a long wait time as most places usually take forever, but here they had me in and out More

by Dodgeman27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Jakober, Chris Keddington
Aug 01, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for this great review! We look forward to working with you again in the future! - Brent Wood, General Manager

August 01, 2019

EXCELLENT SERVICE DEPT I had the oil changed on my vehicle at L.HM DODGE.The service was completed on-time {as promised} with an efficient and friendly service dept.In the More

by jev1400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Aug 02, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to see us at the dealership! We appreciate your support! Please be sure to let us know if you need anything else! - Brent Wood, General Manager

July 31, 2019

Above and Beyond Helpful I drove into the Jeep service bay needing help to figure out how to get front plates on my new Jeep Wrangler as I could not figure out how to attach t More

by Fast Eddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Jul 31, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for the review! We will be sure to pass it along to Robby! We look forward to working with you again in the future! - Brent Wood, General Manager

July 30, 2019

Dishonest practice, zero leadership from management They didn't disclose an existing defect that they failed to repair twice before I purchased as new. GM will not speak to customers. Horrible. More

by OC2CO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allen Schulz, but he seems to have left, Brent Wood
Jul 31, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Well OC2CO I am The GM and I have never received a call, message, email or anything from you. Can't look up who you are under an anonymous name. I respond to all messages I receive. If you would like to reach out to me and let me know what your issue is, I would be glad to discuss it with you...

Jul 31, 2019 -

OC2CO responded

No attempt to be anonymous - the tool simply asked for and used an existing user name. My name is Jason Root. I hope this really is Brent Wood, it would mean after a year you've finally responded. I could not meet you in person after several attempts at your dealership. I could not reach you by phone, nor were my messages returned. You did not return my email requests for help. And lastly, you could not even respond when my attorney sent a letter to Allen that I forwarded to you. So now you finally engage, and THIS is your response? I'm sure you know what my issue is and you've had my contact info for over a year. Bottom line is your team sold a truck to me as new when it was known to be in need of repair. This was not disclosed, and no one will own up to it. Is it so hard to be a good leader and do the right thing?

July 27, 2019

Great service experience My service visit was very easy going and quick, my service visit was vet quick and was able to obtain valuable information on warranties as well, high More

by Ram77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Jul 29, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thanks for coming in! We appreciate your support! Have a great rest of your day! - Brent Wood, General Manager

July 22, 2019

Great experience! The experience was great, helpful employees who were knowledgeable. Would recommend the dealership for purchasing a used car. Service desk was friendl More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Call
Jul 22, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to see us! Have a wonderful day! - Brent Wood, General Manager

July 22, 2019

looking for seat covers and mats for my Jeep I spoke with Susan Odell at your location. She was very helpful in answering my questions. She gave me prices for some and all mats as I explained I d More

by kbeb
Recommend Dealer
Yes
Employees Worked With
Susan Odell
Jul 22, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to see us! Please let us know if you need anything else moving forward. Have a great day! - Brent Wood, General Manager

July 20, 2019

Great Experience! :) I want to take some time to let people know how helpful it was talking to Susan when I called the dealership about a Service Appointment. When I call More

by WPAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Odell, Jon Campbell
Jul 22, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your patience while you were waiting on the line. Please let us know if you need anything else. - Brent Wood, General Manager

July 19, 2019

Service Desk Susan O at the service desk is absolutely wonderful! She takes the time to listen to my concerns and makes every attempt to match my service with my c More

by Quiltingrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Odell, Matt Kordis, Chris Keddington, Brent Wood
Jul 19, 2019 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to see us! We appreciate your review. Please be sure to let us know if you need anything else. - Brent Wood, General Manager

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