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Larry H. Miller Chrysler Dodge Jeep Ram 104th
Thornton, CO
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online price very deceiving found a Ram 1500 stock #LN147260 online advertised for $50,847 confirmed via text before I test drove the truck. After I took it for a test drive, I w found a Ram 1500 stock #LN147260 online advertised for $50,847 confirmed via text before I test drove the truck. After I took it for a test drive, I was told that the truck price was 66,000 because of the lift package. No where on the add did it mention this. My budget was right around 50K-55K. Big waste of my time. I was ready to buy my first Ram. Even after they apologized for the "mistake" the add is still there a week later. Bait and Switch at it's finest. More
I am saddened that a “business” is able to function the way they do. On 4/16/20 I brought my Jeep in for a simple navigation update, I was charged 157 dollars and some change only to find out the update wa way they do. On 4/16/20 I brought my Jeep in for a simple navigation update, I was charged 157 dollars and some change only to find out the update was never performed. I called the service advisor, my call was never returned. I spoke with Jon, he told me to bring it back and scheduled the service. As scheduled I brought the Jeep back explained the update had not been done, I still can not download the new maps package as a result. I was questioning relentlessly, treated like I was a child who was lying. After leaving my vehicle I assumed the work had been completed. I was wrong. It still has not been completed I still have the 18.11.07 version, per Uconnect directly associated with my vin I need the 18.45.01 update that was released in December of 2019. I still can not upload the new version of the maps package I purchased. I can not get ahold of anyone at the dealership. After seeing my frustration my fiancé called both the service advisor and manager. I still have not received a call back. So in essence they charged me for work that wasn’t done, now refuse to answer any calls or call back. I believe that’s called fraud. This is why I have my vehicle serviced at another dealership. Unfortunately I needed Jeep to perform the update. More
A company’s reputation always starts at the top. I took my vehicle into LHM on 2/8/20. They wrecked it and some 83days later I still do not have it back. Tons of excuses. Lie after lie and I’m out thousand my vehicle into LHM on 2/8/20. They wrecked it and some 83days later I still do not have it back. Tons of excuses. Lie after lie and I’m out thousands of dollars. I will be suing LHM. I truly don’t know how this dealership is still open. I’ve contacted Fox31 and will be telling my entire story soon enough. More
Paid $1,500 for a service that was never done I took my jeep here for its 130k miles service on November 14, 2019. They had my car for 3 days and I paid over $1,500.00. I drove from Colorado to Ne I took my jeep here for its 130k miles service on November 14, 2019. They had my car for 3 days and I paid over $1,500.00. I drove from Colorado to New York in January 2020, so I just took my car for another oil change, I was so surprised to hear from the inspector my break pads were metal-to-metal, the oil container had a leak, and my air filter needed to be replaced ASAP. I had to pay another $1,200 to get the job Larry H Miller should have done. Larry H Miller made those $1,500.00 very easy, by not even doing their job. I am so lucky I did not get into an accident because of this place. Thanks God my husband and I are still alive after driving across the country with pads that were supposed to be changed and were not. More
Waste of time McKay was more interested in trying to go back an forth from the service bay to the closed showroom in order to not even come close to a deal for a Je McKay was more interested in trying to go back an forth from the service bay to the closed showroom in order to not even come close to a deal for a Jeep Gladiator. Everything was already "approved" through their website for the numbers i wanted to pay and the vehicle I wanted. They wasted my time in the service area (no one said hello) for 45 minutes while the very nice lady inside tried to find my sales guy. I waited inside for 15 minutes and no one introduced themselves or were any better help and then tried to give me a pitch with junky numbers. I walked. Went to Autonation Jeep West website, spent all of one hour online/emails and then 10 minutes with paperwork/signing on site and drove away a better equipped Gladiator for less money than what I originally wanted. Don't waste your time with the bait and switch of the "buy online from us" BS... More
2009 Cadillac DTS I saw a 2009 Cadillac DTS for sale, without a price. So I text the dealership and a sale employee calls my phone and I ask the price of the DTS and th I saw a 2009 Cadillac DTS for sale, without a price. So I text the dealership and a sale employee calls my phone and I ask the price of the DTS and the guy asked if I was paying cash or financing. I am willing to pay cash. He says without running the vehicle through their shop it will be $6,000 but will still run it through their safety shop. But I won't be able to look at it until April 14th. I saw this morning they have a drive and go, I email them about the ad. The same guy calls me back and this time, was a rude xxxxx! because now the car is $8,999 and now he says buy as is! without running it through our shop, or anything for $6,000. I told him "huh" can I test drive it? He said well I would have to put in through our shop and the price will go up and you will have to pay whatever it cost for them to fix it, I ask him if he is trying to sell me a lemon? So we went back and forth and got nowhere. Would I but this car or any car from them again........ NEVER! "Treat people how you would like to be treated" YOU WOULD THINK THEY WANT TO SELL CARS!!!!!!!! More
My new Wrangler purchase! Max Hourieh is one of the best people I have ever worked with on any purchase. He was proactive, and pressure free. He listened to what we wanted, and Max Hourieh is one of the best people I have ever worked with on any purchase. He was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which allowed us to eventually make a fantastic choice. An exceptional experience. I will make sure to buy my next car from Max and will be telling all the people I know to check in with Max if they are buying a car. Thanks Max! More
Best car purchase experience I have ever had! My experience with Max was exceptional to say the least! From the start, to the finish... he was professional, courteous, and kind. I was fully inform My experience with Max was exceptional to say the least! From the start, to the finish... he was professional, courteous, and kind. I was fully informed and couldn’t feel more confident in my purchase... plus, I LOVE my new Jeep!!! Highly recommend Max to anyone looking for their next vehicle!!! More