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Larry H. Miller Chrysler Dodge Jeep Ram 104th
Thornton, CO
1,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,033 reviews
July 09, 2020
During a VERY difficult time Jon Cambell made sure his team really took the time to find out exactly what was wrong with my car. He was in constant communication with me letting me know what they were doi team really took the time to find out exactly what was wrong with my car. He was in constant communication with me letting me know what they were doing. Mr. Cambell really went ABOVE and BEYOND to help me! THANK YOU!! More
by lggdg_ma
Employees Worked With
Jon Campbell
July 08, 2020
A great guy! Very welspoken and respectful! Understood my needs and wants and made it happen! Would definitely come back again and buy another car! needs and wants and made it happen! Would definitely come back again and buy another car! More
by caleb.griego2
Employees Worked With
Monty Mani
July 07, 2020
The best experience ever. I truly had the feeling that Jeannae went to bat for me. Phenomenally caring person. She loved hearing why I wanted the vehicle and pushed hard to meet me where I was comfortable Jeannae went to bat for me. Phenomenally caring person. She loved hearing why I wanted the vehicle and pushed hard to meet me where I was comfortable from a pricing perspective. Buy from her!!! Larry H. Miller is lucky to have her! More
by Stephen Berry
Employees Worked With
Jeff in finance is a legend and whoever detailed the car did an amazing job. , Jeannae Flageolle
July 07, 2020
Very nice! Allowed us to look at the car as long as we needed! He was very patient with us and allowed us to figure absolutely everything out that we needed in order to purchase my first car. needed! He was very patient with us and allowed us to figure absolutely everything out that we needed in order to purchase my first car. More
by angeliquerolando9
Employees Worked With
Monty Mani
July 06, 2020
Awful experience - unethical practices Received a quote for the price of a new minivan. Had it confirmed via text message. Drove down over the next test drove it twice. Decided I wanted Received a quote for the price of a new minivan. Had it confirmed via text message. Drove down over the next test drove it twice. Decided I wanted to buy the vehicle. After sitting down to do the credit check was told the vehicle was 5k more than my quote. Two hours later manager confirmed that it was an error but could not do anything about it. Very frustrated. Overall a terrible experience that I suspect was purposeful - simply a bait and switch. Get me in the door for a stated price then refuse to honor it, hoping that I would be so invested that I would not walk away. They also were constantly trying to highlight monthly payments and telling me I was mistaken. More
by Ryanado
Employees Worked With
Brandon salesperson, and a manager on duty might have been Steven (could not remember his name), Kierstien Vetter
June 30, 2020
This was my first time leasing a car and Monty was super helpful. The customer service was excellent. Excited to be apart of the Jeep family! helpful. The customer service was excellent. Excited to be apart of the Jeep family! More
by angelicaesandoval78
Employees Worked With
Monty Mani, Steve Maybury
June 26, 2020
Shady employees who tell you the deal has changed and then lie to you regarding it. Went to trade a truck in and was put into a Jeep Compass. No issues with the Compass, other than the payments were no then lie to you regarding it. Went to trade a truck in and was put into a Jeep Compass. No issues with the Compass, other than the payments were not what I had agreed to. I was originally told the payment would be one amount. I was called to the dealership 2 weeks later to "sign additional paperwork". Got to the dealership and was advised the first deal did not go through, but there was an approval at a second bank for a higher monthly payment. I did not sign these papers and advised I would take a day to think about it. Upon returning to LHM, I decided I did not want the higher payments and just wanted my truck back (there had not been a deal). Less than 5 minutes in the door, the manager (who was extremely rude) came over and said the original deal went through. He refused to converse in an adult conversation and told me "we don't take returns". I was told the first deal fell through, thus being the reason for the second deal (the one I didn't sign). Then less than 5 minutes in the door, they learned I did not want to purchase and all of a sudden they have an approval? When asking what bank it was financed through, they REFUSED to tell me. Absolutely REFUSED. I asked for the GM (Brent Wood) and was told by Lionel (Finance) they did not have his number and did not know when he would return. I got the number myself (720-240-2008) and left him a voicemail. I informed Lionel I had done so and at that point I was told "that's his direct number". Thought they didn't have it! Lionel also advised Mr. Wood was on vacation and would be back the following week. Thought he didn't know when he would return. The manager who was attempting to make the deal go through at a moments notice left me standing in the showroom, never to return. Lionel advised me that they knew I was there and would be over in a couple of minutes. He never arrived. I advised the finance department I would be blasting this review online. The original vehicle is legally still titled and registered in my name and when a deal does not go through, deceptive business/sales practices are not the way to go. Due to the matter, I advised I will be seeking legal action, as well as contacting the BBB, and any other entity necessary. Do not get a vehicle from this dealership. They will clearly lie to your face and provide you with misleading information. I have been buying cars for over 20 years and this is by far the worst dealership in the Denver area. If you want to be treated with respect and fairness, do not go to Larry H. Miller. More
by Cameron
Employees Worked With
Lionel, finance
June 26, 2020
Outstanding experience!! Shopped for My perfect Jeep for Outstanding experience!! Shopped for My perfect Jeep for 6 months!! Max( sales Mgr. Steven, and for financing Leo made my experience painless! Fr Outstanding experience!! Shopped for My perfect Jeep for 6 months!! Max( sales Mgr. Steven, and for financing Leo made my experience painless! From many online searches... visited several dealerships.... I highly recommend you save time and get Honesty, and personal attention from this dealership! Experienced Buyer as a Realtor, Many car deals. 10 scoring. LOVE MY NEW JEEP! Thank you all. More
by bluemoonhomes
Employees Worked With
Leo... finance!, Max Hourieh, Steve Maybury
