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Larry H. Miller Chrysler Dodge Jeep Ram 104th
Thornton, CO
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,031 reviews
July 07, 2020
Very nice! Allowed us to look at the car as long as we needed! He was very patient with us and allowed us to figure absolutely everything out that we needed in order to purchase my first car. needed! He was very patient with us and allowed us to figure absolutely everything out that we needed in order to purchase my first car. More
by angeliquerolando9
Employees Worked With
Monty Mani
July 07, 2020
A great guy! Very welspoken and respectful! Understood my needs and wants and made it happen! Would definitely come back again and buy another car! needs and wants and made it happen! Would definitely come back again and buy another car! More
by caleb.griego2
Employees Worked With
Monty Mani
July 06, 2020
Awful experience - unethical practices Received a quote for the price of a new minivan. Had it confirmed via text message. Drove down over the next test drove it twice. Decided I wanted Received a quote for the price of a new minivan. Had it confirmed via text message. Drove down over the next test drove it twice. Decided I wanted to buy the vehicle. After sitting down to do the credit check was told the vehicle was 5k more than my quote. Two hours later manager confirmed that it was an error but could not do anything about it. Very frustrated. Overall a terrible experience that I suspect was purposeful - simply a bait and switch. Get me in the door for a stated price then refuse to honor it, hoping that I would be so invested that I would not walk away. They also were constantly trying to highlight monthly payments and telling me I was mistaken. More
by Ryanado
Employees Worked With
Brandon salesperson, and a manager on duty might have been Steven (could not remember his name), Kierstien Vetter
June 29, 2020
This was my first time leasing a car and Monty was super helpful. The customer service was excellent. Excited to be apart of the Jeep family! helpful. The customer service was excellent. Excited to be apart of the Jeep family! More
by angelicaesandoval78
Employees Worked With
Monty Mani, Steve Maybury
June 26, 2020
Outstanding experience!! Shopped for My perfect Jeep for Outstanding experience!! Shopped for My perfect Jeep for 6 months!! Max( sales Mgr. Steven, and for financing Leo made my experience painless! Fr Outstanding experience!! Shopped for My perfect Jeep for 6 months!! Max( sales Mgr. Steven, and for financing Leo made my experience painless! From many online searches... visited several dealerships.... I highly recommend you save time and get Honesty, and personal attention from this dealership! Experienced Buyer as a Realtor, Many car deals. 10 scoring. LOVE MY NEW JEEP! Thank you all. More
by bluemoonhomes
Employees Worked With
Leo... finance!, Max Hourieh, Steve Maybury
June 25, 2020
Really really great experience with jeannae!! she was awesome super great service guys. I been buying new trucks & used cars and i never got such a nice care from a dealerships, Jeannae was magnificent s awesome super great service guys. I been buying new trucks & used cars and i never got such a nice care from a dealerships, Jeannae was magnificent she found me the best deal possible, i end up buying my dream truck for the best price possible unforgivable experience i recommend Jeannae %100 guys come to Larry H. Miller Chrysler Dodge Jeep Ram 104th and talk to Jeannae she will take care of you to find your dream truck for the best price possible!! More
by Jose marrufo
Employees Worked With
Jeannae Flageolle
June 25, 2020
Absolutely amazing service! I will never go anywhere else! Max and Steve rock! The are so friendly, non aggressive and care about the whole transaction from start to finish. else! Max and Steve rock! The are so friendly, non aggressive and care about the whole transaction from start to finish. More
by stephnkerry
Employees Worked With
Max Hourieh, Steve Maybury
June 25, 2020
Shady employees who tell you the deal has changed and then lie to you regarding it. Went to trade a truck in and was put into a Jeep Compass. No issues with the Compass, other than the payments were no then lie to you regarding it. Went to trade a truck in and was put into a Jeep Compass. No issues with the Compass, other than the payments were not what I had agreed to. I was originally told the payment would be one amount. I was called to the dealership 2 weeks later to "sign additional paperwork". Got to the dealership and was advised the first deal did not go through, but there was an approval at a second bank for a higher monthly payment. I did not sign these papers and advised I would take a day to think about it. Upon returning to LHM, I decided I did not want the higher payments and just wanted my truck back (there had not been a deal). Less than 5 minutes in the door, the manager (who was extremely rude) came over and said the original deal went through. He refused to converse in an adult conversation and told me "we don't take returns". I was told the first deal fell through, thus being the reason for the second deal (the one I didn't sign). Then less than 5 minutes in the door, they learned I did not want to purchase and all of a sudden they have an approval? When asking what bank it was financed through, they REFUSED to tell me. Absolutely REFUSED. I asked for the GM (Brent Wood) and was told by Lionel (Finance) they did not have his number and did not know when he would return. I got the number myself (720-240-2008) and left him a voicemail. I informed Lionel I had done so and at that point I was told "that's his direct number". Thought they didn't have it! Lionel also advised Mr. Wood was on vacation and would be back the following week. Thought he didn't know when he would return. The manager who was attempting to make the deal go through at a moments notice left me standing in the showroom, never to return. Lionel advised me that they knew I was there and would be over in a couple of minutes. He never arrived. I advised the finance department I would be blasting this review online. The original vehicle is legally still titled and registered in my name and when a deal does not go through, deceptive business/sales practices are not the way to go. Due to the matter, I advised I will be seeking legal action, as well as contacting the BBB, and any other entity necessary. Do not get a vehicle from this dealership. They will clearly lie to your face and provide you with misleading information. I have been buying cars for over 20 years and this is by far the worst dealership in the Denver area. If you want to be treated with respect and fairness, do not go to Larry H. Miller. More
by Cameron
Employees Worked With
Lionel, finance
