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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.5
1,031 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 1,031 reviews

February 25, 2021

I've had an issue with my Jeep since I bought it...it was "repaired" twice at this service shop, but the issue came back INCONVENIENTLY during the covid shutdown. By the time my childcare situation improved More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several
Mar 01, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about the ongoing issues with your Jeep. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jon Campbell, Service Manager

Mar 10, 2021 -

AB responded

Hi Jon, we have spoke many times via email. You are the one who said Jeep denied any assistance to cover my seat heater. After checking around the internet it seems this is a WELL KNOWN issue with JKs and while Jeep has been forced to recall things like airbags, apparently they do not seem to find it important to recall widespread issues with their seat heaters. AND I have been in several times now for the same problem that has clearly NEVER been properly repaired. While my warranty expired during the COVID shutdown (and me being a nurse working the frontline I have not got much of a break to address my own needs in the past year), apparently I missed the cutoff to actually get my Jeep fixed. My Jeep is still under 60,000 miles and I'm having several issues that are not reasonable at this age of vehicle. My JK was my all-time favorite vehicle; but with this AND other issues I'm having, and Jeep's poor customer support I'm seriously looking at just getting rid of the thing. I do not want my $50,000 vehicle stranding me and my small child. Nor is there any reason a vehicle this price should come with such a struggle to properly fix an obviously defective seat.

February 25, 2021

Excellent dealer and sales associate. Monti is professional, helpful, and takes good care of his clients. Buying a gladiator was a smooth and easy process. More

by Scrubed01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Feb 26, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Brent Wood, General Manager  

February 25, 2021

Very grateful for max hourieh and everything he was very professional thanks for everything will be back in the future, this is great dealership great people 👍 More

by Joaquinmart44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hourieh
Feb 26, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Brent Wood, General Manager  

February 25, 2021

Best car buying experience. Recommend Monty if you have and questions or concerns made the whole buying process easy and very informant on everything going on. More

by ramon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Feb 26, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Brent Wood, General Manager  

February 20, 2021

We had a wonderful experience with Max. He was very easy to talk to and answered all of our questions. He really made our experience a pleasant one. Jeff in finance was great to work with as well. More

by alilechman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hourieh, Phil Bleignier, Jeffrey Low
Feb 22, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brent Wood, General Manager

February 20, 2021

We appreciate the COVID -19 safety precautions taken, the knowledge, and the professionalism. We are looking forward to driving our new Jeep, Thank you! Stay safe and well! More

by Kandmalbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Feb 22, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Brent Wood, General Manager

February 18, 2021

Monty Mani was very helpful and assisted us through the process. He was friendly with us, along with the financing department. I highly recommend coming to Larry H. Miller. More

by Cecicalderaperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Mani, Chris Ortiz, Jeffrey Low
Feb 19, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Brent Wood, General Manager  

February 16, 2021

Max was very friendly and professional. When I bought the car, he followed me home. I was Driving my roommates car. He drove my new car back to the dealership and answered my questions and showed m More

by lorrainealucero
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Hourieh, Justin Haynes
Feb 18, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Brent Wood, General Manager  

February 15, 2021

Prompt and clean service. LHM is top notch and thorough. Their wait area is clean and they have Uber service for drop offs. And under most instances it’s pretty quick. More

by Gpassmor7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bonn, Gary Jakober, Jon Campbell, Robbie Hatfield, Chris Keddington, Henry Khu, Marcus Lucero
Feb 15, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Brent Wood, General Manager  

February 13, 2021

Excellent customer service Great attitude, reliable Excellent customer service Great attitude, reliable person Answer all my question ,overall great experience I’m very satisfied with my purchase , More

by Lidia8388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Feb 15, 2021 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Brent Wood, General Manager  

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