Larry H. Miller Chrysler Dodge Jeep Ram 104th

Monty was a pleasure to work with He talked us into two Monty was a pleasure to work with He talked us into two vehicles even though we only came into buy my daughter a replacement vehicle Monty was a pleasure to work with He talked us into two vehicles even though we only came into buy my daughter a replacement vehicle More

I never had any issues whenever I brought my Jeep Wrangler in for service at Larry H. Miller, but my last experience definitely had some room for improvement. I scheduled my vehicle to have the o Wrangler in for service at Larry H. Miller, but my last experience definitely had some room for improvement. I scheduled my vehicle to have the oil changed and the climate control/radio control panel was not working. When dropping off my Jeep, I was offered transportation to take me wherever I needed to go. As the day went on, I never received a follow up phone call. I finally called towards the end of day to get an update and was told they would need to hold it overnight. As a single person (luckily I work from home and live in the city), this is my only mode of transportation, so getting a call before the end of the day with an update on the status of my vehicle should be SOP (I shouldn't have to call myself). I was then told I would get an update the next morning. Next morning comes and goes, and yet I had to call again to find out the status of my Jeep. Was told they tried to troubleshoot the climate/radio control panel, nothing was working, so they ended up ordering a new control panel and it would take several days to arrive, but my vehicle was ready for pick up. I then mentioned I would be there as soon as I could get a Uber ride, which I ended up booking myself. The service department advisor (Robbie) called back a few minutes later asking if I needed an Uber, which was too late as mine was due to arrive within the next minute. Picking up my vehicle, everything went fine and I drove off. Well, after a few minutes, I noticed the control panel was working!!!! I also checked my UConnect app and they didn't reset the computer as my "Oil Life" indicator was still showing 67%, which is what it was when I dropped off the vehicle. Now I wonder if they even performed the oil change or tire rotation as requested. I always had great and thorough service and follow up with my previous experiences with the service department, but this one definitely needed some improvement. More

He was very helpful explained everything to an understanding that was easy he was also very detailed when explaining things very friendly greeted us immediately. understanding that was easy he was also very detailed when explaining things very friendly greeted us immediately. More

Working with sterling and William was easy and fun. They got me the jeep wanted and made the process hassle free. 2 thumbs up !! Would highly recommend got me the jeep wanted and made the process hassle free. 2 thumbs up !! Would highly recommend More

Monty was wonderful for our car experience. He was very friendly, helpful, and a great to work with. We thank him and would not want to work with anyone else. friendly, helpful, and a great to work with. We thank him and would not want to work with anyone else. More

Out of all dealerships this one had the best selection of jeeps. I found four vehicles matching my criterias on their website and in couple of days was able to test drive it and buy one. I had to go with lit jeeps. I found four vehicles matching my criterias on their website and in couple of days was able to test drive it and buy one. I had to go with little more expensive option just because the cheaper two I liked were already sold. More

Fun doing work with these guys they got me exactly what I was looking for. Also added things I didn't know I wanted! Thanks guys! was looking for. Also added things I didn't know I wanted! Thanks guys! More

Amazing experience getting my new car! Monty was super helpful and kind, and provided great customer service! Will definitely recommend him to my friends and family. Thank you Monty! helpful and kind, and provided great customer service! Will definitely recommend him to my friends and family. Thank you Monty! More

We recently purchased a vehicle from Monty and he was amazing to work with. He listened to our concerns and desires in purchasing a new car and did a great job getting us into one we love. Thanks Monty! amazing to work with. He listened to our concerns and desires in purchasing a new car and did a great job getting us into one we love. Thanks Monty! More