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Larry H. Miller Chrysler Dodge Jeep Ram 104th
Thornton, CO
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 25, 2016
Cheats i was called in my a manager due to the poor service I had with the service department so went in and they wanted to make things right next thing I kn i was called in my a manager due to the poor service I had with the service department so went in and they wanted to make things right next thing I know I was told I could trade my car in for another call at the same payments that I was paying for my other car little did I know that was not the case after the sacred we signed a lease I went back in the next day under 24hours and spoke with them about getting my car backi can't afford the payments they put me on after I talked to my bank and told me we can not do what the dealership had told you to do basically they told me just to pay the high payments for two months and go refinance the car and they will get you to your payments with your old car nope so I have been back everyday since I have had this new car trying to get back my old one they refuse to work with me knowing I can't make these payments so they got rid of the paper work for the lease and told me we are going to just act like the lease never happens and make this a purchase I still was not happy about that I just wanted my car back but at that point it dose not keep me stuck into a lease but I still don't want this car the payment are to high even as a purchase they will lie to you to get money in their pocket it's sad when you go to a company to trust them to do right for you and they trun around and lie and cheat you and now I have a huge debt problem because of them.!!!!! And the list that they have for the people working there are all gone they don't have half of them people I worked with everyday More
by Samantha
Employees Worked With
Tyler mangers Tilo manager and the general sales floor manager , Tim Rankin
March 24, 2016
Best Customer Service Experience Mr. Urban took ALL the stress out of buying a car. He listened to my needs and concerns. He answered ever question I had. I never felt pressured or ru Mr. Urban took ALL the stress out of buying a car. He listened to my needs and concerns. He answered ever question I had. I never felt pressured or rushed while making my purchase. He even had my mother at ease and kept her involved while respecting me as the buyer. Getting me in my dream vehicle was a team effort by the staff. I would recommend Mr. Urban to my family, friends, and co workers. More
by Jordyn B.
Employees Worked With
John Urban
March 23, 2016
Best salesman I recently purchased a car from Larry H Miller on 104th and Bryant. The car salesman John Urban was the absolute greatest! From now on if I am going t I recently purchased a car from Larry H Miller on 104th and Bryant. The car salesman John Urban was the absolute greatest! From now on if I am going to buy a car it will only be from him! If anyone inquires about a car not only would I refer them to him, I would personally take them to him. John Urban goes above and beyond to make sure his customer is completely satisfied with every phase of the process. He is one of a kind and he has a customer for life! My rating of 5 stars is actually to low but that's the highest it goes. More
by HasMick
Employees Worked With
John Urban
March 22, 2016
Oil Change We bought our 2015 Jetta at another LHM dealer last year, but with our purchased we were told we can go to any LHM to get our oil change for free. We We bought our 2015 Jetta at another LHM dealer last year, but with our purchased we were told we can go to any LHM to get our oil change for free. We scheduled our oil change/check up a week ago and when we arrived before scheduled time today, we were told 1 hour wait and ended up being there for 2 hours waiting for my car to finish. They shared at the end that they ordered a wrong part/fluid for the car (from the other dealership) which took longer to get the right one. EXTREMELY unacceptable to not share this when the issue came up and an oil change should NEVER take 2 hours to complete when a customer has a pre-scheduled appointment. More
by shalyn van bavel
Employees Worked With
none listed, service department
March 20, 2016
Bought for first brand new vehicle!!!! Bought my first brand new vehicle from Eric today. Could not have been happier. I had not been in a dealership in over 15 years due to a very negative Bought my first brand new vehicle from Eric today. Could not have been happier. I had not been in a dealership in over 15 years due to a very negative experience. Eric made the process fun and hassle free. Very knowledgeable and took his time to educate me on the entire vehicle buying process. I got my new ride for a great price and recommend Eric and the staff to anyone looking to upgrade their ride. More
by Stephanie
Employees Worked With
Eric Garcia
March 20, 2016
Amazing experince! I am so pleased with the service I received at Larry H Miller, While searching for a vehicle for two days and going through the most ugliest experienc I am so pleased with the service I received at Larry H Miller, While searching for a vehicle for two days and going through the most ugliest experiences with other dealerships. I found Larry H Miller; I was welcomed with the best customer service and they made my buying experience their own. I can honestly say this is the best car buying experience I have had, I know have a beautiful SUV. Thank you, Allen, Dino, Lucas and the Entire sales team. -Marie- More
by Marie Lopez
Employees Worked With
Allen, Dino, and Lusas
March 19, 2016
Disappointed I was referred to this dealership by a friend. I went in and spoke with the sales manager that said "since you know know Sam, I will treat you like I I was referred to this dealership by a friend. I went in and spoke with the sales manager that said "since you know know Sam, I will treat you like I would my own family". I was upfront and told them my credit wasn't great but was told they will get it figured out. I went to the dealership at 5:30pm and filled out the credit app and picked out some cars I was interested in. Was told since it was late and the banks were closed, I would get a call back the next day to see what we could do. Well, over a month later still have not heard back. When you shake someone's hand and tell them you will be treated "like family" and hear nothing back, it's disappointing. I guess that's pretty typical of a car salesman. I had a friend tell me he was interested in a new jeep. I immediately told him do not look at Larry miller. Word of mouth is huge. More
by IanL
Employees Worked With
Brent
March 18, 2016
Outstanding service I recently had my old car break down on me and needed a new vehicle ASAP, with bad credit and a small down payment I didn't think I would be in much l I recently had my old car break down on me and needed a new vehicle ASAP, with bad credit and a small down payment I didn't think I would be in much luck. I decided to give Larry H. Miller 104th a shot and the entire experience was phenomenal. Jadon Tunis was my Sales Representative and he worked with me and the Sales Managers to get me an AMAZING deal and a low car payment, even lower than what I had asked for! (Including a 3 year/36,000mi warranty) I got a 2007 Jeep Patriot for an amazing price with brand new tires, brakes and battery! Awesome dealership! More
by Alexandrea Shipley
Employees Worked With
Caleb- finance , Jadon Tunis, Allen Shultz
March 16, 2016
It was great! Ira Tew is patient, thoughtful, helpful, knowledgeable, thorough, friendly, and kind. We will seek Ira out when we purchase our next car. Thank you Ira Tew is patient, thoughtful, helpful, knowledgeable, thorough, friendly, and kind. We will seek Ira out when we purchase our next car. Thank you Ira! More
by WhiteJeep
Employees Worked With
Ira Tew
March 15, 2016
A+ Service Nathan was recommended to me by my 4x4 shop when they found out I was looking for another Jeep. Nathan made the purchase of my new to me Jeep easy. Th Nathan was recommended to me by my 4x4 shop when they found out I was looking for another Jeep. Nathan made the purchase of my new to me Jeep easy. The Jeep he helped me pick out was in Utah at another LHM Dealership. He arranged the transportation from Utah to his shop in Colorado, and then helped arrange pickup/delivery to my favorite 4x4 shop for upgrades while I was at home, 2 hours away. He kept me updated and even sent me pictures of the Jeep as soon as it arrived. Sure made me feel well taken care of! Princess status! More
by snoczn
Employees Worked With
Nathan Grizzoffi
