Larry H. Miller Chrysler Dodge Jeep Ram 104th

So I made an appointment online for a free diagnostic for my 22 Jeep Grand Cherokee 4xe. Online it gave me the option to wait. So I show up for my 7am appointment and the gal that was intaking asked me if I my 22 Jeep Grand Cherokee 4xe. Online it gave me the option to wait. So I show up for my 7am appointment and the gal that was intaking asked me if I knew it was going to be 3-5 business days before they could start the service. I told her online they gave me the option to wait so I was thinking maybe a few hours. She told me in a nutshell, too bad that's just the way it is. This is the worst dealership in the world. I have had many problems with this car and their communication is terrible and they treat you like a crap and literally don't care about you at all. I'll never buy from Stelantis again!!! More

We enjoyed the buying experience. There was no pressure from the sales person, Mike P and things went smoothly. Thanks again There was no pressure from the sales person, Mike P and things went smoothly. Thanks again More

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

Max at lhm jeep was very knowledgeable and helpful in finding my new jeep. Would definitely recommend him and lhm on 104th finding my new jeep. Would definitely recommend him and lhm on 104th More

Eli helped me out with the warranty issue. Eli is very knowledgeable and extremely helpful Eli is very knowledgeable and extremely helpful More

Good not great or amazing. Service wait times are much longer than they should be. Service wait times are much longer than they should be. More

Max took great care of me. Provided me with all information needed for my purchase. Provided me with all information needed for my purchase. More

Monty,our dealer,went the extra mile,literally,to get us the best possible deal! Very friendly ànd even brought the truck to our house personally. the best possible deal! Very friendly ànd even brought the truck to our house personally. More

I would give zero stars if that were an option. I brought my 2018 Jeep Wrangler to your dealership on November 8th, and only today, December 12th, did I finally get it back—after 34 days. But the d I brought my 2018 Jeep Wrangler to your dealership on November 8th, and only today, December 12th, did I finally get it back—after 34 days. But the delay isn’t even the worst part of my experience. The lack of professionalism, care, and honesty throughout this process was appalling. I stayed in constant contact, yet your team repeatedly gave me inaccurate or misleading information. For example, I was told my Toyota warranty was declined, which turned out to be false. I had to personally intervene and spend significant time and energy resolving issues your service team should have handled. Adding insult to injury, the dealership refused to provide a rental car during the 34-day delay. As a result, I had to spend nearly $700 out of pocket for a rental just to get by—without any offer of support or reimbursement from your team. This showed a total lack of care for the inconvenience caused to me as a customer. When I finally picked up my Jeep this morning, it was filthy on the outside, the tire pressure warning light was on, and the low fuel light was on, leaving me with barely enough gas to get to a station. After 34 days in your care, this blatant lack of attention to detail and disregard for customer convenience was insulting and unprofessional. I’ve been a lifelong Jeep enthusiast, growing up with and loving the brand. But after this experience, I don’t ever want to own a Jeep again. More importantly, I feel a responsibility to warn others: do not bring your vehicle to this dealership for service. This level of negligence and disregard for customer experience is unacceptable. I hope you take this as a wake-up call to overhaul your service department and restore some semblance of integrity and customer care. More

The service is a joke you cant call ant talk to anyone. U have to schedule online when u get there they tell you to leave it for 2 weeks so they can diagnose it ! Who can leave there car for 2 weeks. I wou U have to schedule online when u get there they tell you to leave it for 2 weeks so they can diagnose it ! Who can leave there car for 2 weeks. I would never use them for anything!!!! Who runs this place? Apparently nobody More