Back

Larry H. Miller Chevrolet Provo

Provo, UT

3.4
161 Reviews

2125 N. University Parkway

Provo, UT

84604

Directions

By Type

Showing 161 reviews

March 10, 2021

It was a long and grueling process, but Russell did his best to look into the problem and take care of it. Thanks my man! More

by Cruzer19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Mar 12, 2021 -

Larry H. Miller Chevrolet Provo responded

Thank you for taking the time to leave a review. We really appreciate all our customers and strive to deliver exceptional customer service. We look forward to doing more business with you in the future. - Curtis Grieve, General Manager

January 02, 2021

Service has always met my expectation. Now that I have a personal service rep, Brent Moore, his information, review of past service, and care & follow up are exceptional. Thank you! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Moore
Jan 04, 2021 -

Larry H. Miller Chevrolet Provo responded

Thank you for taking the time to review us Larry! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Curtis Grieve, General Manager

November 09, 2020

Twice I have gone in to have an oil change. First time was told there was a 1 1/2 hour wait. Only one car was in the line that I could see. Second time a week later during a time that online said was the More

by Roberts3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea, wish I did
Nov 13, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello Robert, it’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Curtis Grieve, General Manager

October 21, 2020

The dealership was honest , service advisor keep me informed answers all the questions I asked him. I would work through Russell again. This is a truck that has 12000 miles on it it’s disappointing t More

by cfirebird69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell mattice
Oct 21, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Curtis Grieve, General Manager

September 13, 2020

Good friendly service. Fast clean service. It’s a pleasure to go there. My truck always runs better when I leave. Thank you. See you next time. More

by tombrunner47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not important
Sep 14, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Curtis Grieve, General Manager

August 15, 2020

Good they got us in when we wanted, and service was fast. But they left our new floor mat on the driver side covered in oil! Where were the paper mat protector? Reached out to Jason Young, Service Ma More

by Retired Teacher
Recommend Dealer
No
Employees Worked With
Uh???
Aug 18, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly and that we did everything we could to ensure its cleanliness upon its return. I hope you’ll give me a call soon and we can get this sorted out together. - Curtis Grieve, General Manager

August 01, 2020

Curtis in Service was outstanding at diagnosing my problem then quicklycorrecting the problem and had me back at work within the hour ! Thxs Curtis! Also a shout out to my two new best buds in truck More

by cswhipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Sean in sales, James in finance and Curtis in Service
Aug 03, 2020 -

Larry H. Miller Chevrolet Provo responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Curtis Grieve, General Manager

July 14, 2020

Despite having an appointment it took more than two and a half hours to get an oil change. This is one of the many businesses that is using the flu as an excuse to provide crappy customer service. I would no More

by bdj0226
Recommend Dealer
No
Employees Worked With
Service
Jul 15, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Curtis Grieve, General Manager

June 10, 2020

Our salesman Mark is the best ever! Wouldn't go to anyone else. He always takes care of mine and my husband's on ce, needs and is the friendliest and most amazing salesman ever! Cade in the service departmen More

by stacyannga
Recommend Dealer
Yes
Employees Worked With
Mark and Cade
Jun 11, 2020 -

Larry H. Miller Chevrolet Provo responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Curtis Grieve, General Manager

June 01, 2020

Oil change and check engine light repair Love my time at LHM the service is great and they for the part needed to repair and do warranty work. they are always kind and courteous LOve my sale More

by ajhairJoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember all the names had 2 different guys helping me but both were very sweet and courteous
Jun 02, 2020 -

Larry H. Miller Chevrolet Provo responded

Thanks for your wonderful review. We hope to work with you again soon! - Curtis Grieve, General Manager