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Larry H. Miller Casa Chrysler Jeep
Albuquerque, NM
401 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 401 reviews
January 18, 2024
Casa employees were very helpful and very nice. They arranged my rides home and back to the dealership, a very nice service! They arranged my rides home and back to the dealership, a very nice service! More
by fholly04
Employees Worked With
Jordyn Castellano assisted me and she was amazing. She is a very capable.
January 17, 2024
The service was awesome and the people serving you were very nice and explained everything that was going to be done. When told you the time they actually got it out sooner.Would definitely recommend them very nice and explained everything that was going to be done. When told you the time they actually got it out sooner.Would definitely recommend them to my family and friends.10 hands down More
by Zoid
Employees Worked With
Jordan and Toni , Walter Alfaro
January 16, 2024
We needed to go on a long trip and began prepping our Grand Cherokee. We found out that our wheel lock key was missing so we would have been stranded if we had a flat tire on the road. I went to the LH Grand Cherokee. We found out that our wheel lock key was missing so we would have been stranded if we had a flat tire on the road. I went to the LHM Service Department and they were able to remove the wheel locks and provide us with a replacement wheel lock key! Needless to say, they saved us a lot of trouble. They were professional and showed empathy for our problem even though they did not know that our long trip was to attend a funeral. Many thanks to Jordan Castellano and her service team for getting us out of a tight spot! More
by dwrocha
Employees Worked With
Jordan Castellano
January 16, 2024
MarkCasa is the only place I’d take my Jeep to get serviced. Jordyn the service manager is amazing. She is knowledgeable, accommodating and very responsive to customer service. serviced. Jordyn the service manager is amazing. She is knowledgeable, accommodating and very responsive to customer service. More
by Patty
Employees Worked With
Jordyn, Larry H. Miller Casa Chrysler Jeep
January 15, 2024
not pleased at all with the service to our jeep. The first time was supposed to fix the cam, had to bring it back a week later to be fixed again. Then I had an oil leak from the oil cooler inside th The first time was supposed to fix the cam, had to bring it back a week later to be fixed again. Then I had an oil leak from the oil cooler inside the engine immediately after the 2nd "fix," which was probably damaged during that first or 2nd "fix." I dropped around 6500 for service that I'm not even sure was done well now after 3 trips. Unless it's something to do with the warranty of what they've just "fixed" I will never bring my vehicles here again. We have no issues with the people we interacted with in the service department, just with the job that was done. More
by westfam5
Employees Worked With
Walter Alfaro
January 13, 2024
Good maintenance shop all in all. They need to teach their mechanics not to deflate tire pressure in winter time on a hot tire though.. not liking having 26psi cold when it should be They need to teach their mechanics not to deflate tire pressure in winter time on a hot tire though.. not liking having 26psi cold when it should be 32 first thing in the morning. Seems like all dealerships mandate it, cause they all do it. Not sure why they can't do a little math or use common sense. More
by Adam.l.campbell
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Walter Alfaro
January 12, 2024
Friendly service. The waiting area was nice and clean and the work on the car was done in a reasonable amount of time. The waiting area was nice and clean and the work on the car was done in a reasonable amount of time. More
by ddmitch5
Employees Worked With
Larry H. Miller Casa Chrysler Jeep
January 11, 2024
Service personnel are courteous and communication is very good. Overall a good experience from drop-off to delivery. good. Overall a good experience from drop-off to delivery. More
by helicycle
Employees Worked With
Jordyn (??????????), Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
