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Larry H. Miller Casa Chrysler Jeep

Albuquerque, NM

4.1
401 Reviews

9733 Coors Boulevard NW

Albuquerque, NM

87114

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Showing 401 reviews

February 17, 2024

Provided attentive, courteous, and prompt customer service. Gave me a fair offer on my trade-in. More

by posoleguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus and Anne., Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
February 17, 2024

It took over 6 months to get the recall fixed and they never followed up More

by vicgarcia981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
joe, Walter Alfaro
Feb 24, 2024 -

Larry H. Miller Casa Chrysler Jeep responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Walter Alfaro, General Manager, 619-410-7554

February 16, 2024

TRUST! That's the reason I keep coming back to Larry Miller Casa Jeep. I trust the service agents, I trust the service. I feel confident that they are doing More

by rosepino7
Recommend Dealer
Yes
Employees Worked With
John, Toni, Trevor , Larry H. Miller Casa Chrysler Jeep, Walter Alfaro
February 14, 2024

Service was wonderful and the service technician explained everything in detailed and ensured I knew what was happening at every step. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 10, 2024

Sales associate was kind, patient and very knowledgeable about every vehicle that was of interest. I recommend anyone interested in a vehicle to shop there! More

by HoneyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Smigay, Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
February 10, 2024

Great team. All my auto needs will be done by you guys. Thanks for the great service work. More

by Snickandfrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Alfaro
February 09, 2024

Great service and kept me informed every step of the way. I would recommend them. More

by smithrobk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
February 09, 2024

Took Jeep in for service that was booked weeks in advance. They tell me they may not get to it and may need a rental. They schedule me a Lyft to work. Get to work and rental company calls and tell me More

by troydbeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn
Feb 12, 2024 -

Larry H. Miller Casa Chrysler Jeep responded

Good afternoon Mr. Beatty. We apologize for the poor communication on your visit. We strive to be transparent with your repairs and in this case we failed to properly apprise you of the necessary time that would be required to complete your repair. We would appreciate the opportunity to complete the repair and I would like to personally speak to you about getting this done so you can start enjoying your Jeep again. I will be reaching out to speak to you about this visit and how we can work to earn your trust again. Thank you. Walter Alfaro, General Manager Larry H Miller Casa Chrysler Jeep. Cell/Text 619 410 7554

February 06, 2024

They were Very helpful. The service was quick and complete. They helped me find free service that I didn't know was there. More

by Edmondsp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
February 05, 2024

Excellent service professional, efficient and helpful. Everyone was pleasant helpful and friendly. Love getting my service done at Casa Jeep. More

by Vgingera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
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