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Larry H. Miller Casa Chrysler Jeep

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
401 Reviews
Call Dealership (505) 490-6778

9733 Coors Boulevard NW

Albuquerque, NM

87114

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Showing 401 reviews

March 08, 2024

Dealership send excessive amount of reminders (5 emails, 1 text, and 1 phone call) for schedule appointment: Sale representative emailed and texted about wanting to "buy" my vehicle; ridiculous, and schedul More

by jmmurd07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Paisley (5 Stars)
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Mar 15, 2024 -

Larry H. Miller Casa Chrysler Jeep responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Walter Alfaro, General Manager, 619-410-7554

March 06, 2024

I was thankful I didn’t have to wait 3 hours like I did the last time . All my questions were answered. More

by Alyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Alfaro
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March 05, 2024

Its’s the people that make it special, John who was my service mgr, Toni & Jordyn. More

by glored1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Tourville, Larry H. Miller Casa Chrysler Jeep, Walter Alfaro
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March 03, 2024

Service department ordered a part and repaired our Jeep so we could continue our vacation. Parts department was terrific (John). Service was terrific (jordyn’s team). THANK YOU!!! More

by Mharens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Jordyn
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February 29, 2024

Have add issues with what additional service is needed to be done on my next appointment More

by Gallt2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Walter Alfaro
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Mar 03, 2024 -

Larry H. Miller Casa Chrysler Jeep responded

Good Morning. I would greatly appreciate more insight into the additional services needed for your next appointment. I am unable to identify your profile for follow up but I would be grateful if you can reach out to me directly to discuss your concerns. My direct number is 619 410 7554. Walter Alfaro, General Manager Larry H Miller Casa Chrysler Jeep.

February 28, 2024

The service on my Jeep was completed in a timely fashion & the staff was friendly, knowledgeable, & very accommodating. I will be going back More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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February 27, 2024

The service was great, fast, upfront and direct. Annamarie was awesome. She made the purchase unlike all others. More

by jjpadilla76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annamarie , Larry H. Miller Casa Chrysler Jeep, Walter Alfaro
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February 26, 2024

An improvement with the Service Department since our last routine maintenance/warranty work. The service technician provided updates. More

by DonannM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas , Walter Alfaro
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February 26, 2024

Truly love going to West side, honest and not pushy. Plus very quick, plus everyone is so nice. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
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February 26, 2024

Very friendly very nice would reccomed to anybody and everybody I know will be continuing to go again More

by Happyman4700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Silva was very awesome amazing as well., Larry H. Miller Casa Chrysler Jeep, Saxton Horne, Walter Alfaro
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