Larry H. Miller Casa Chrysler Jeep
Albuquerque, NM
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I was referred to Mark Casa Jeep by my aunt and was specifically told to see Jaonne Laursen to help me. Little did I know I was in for a wonderful experience. Jaonne helped get me financed with an exc specifically told to see Jaonne Laursen to help me. Little did I know I was in for a wonderful experience. Jaonne helped get me financed with an exceptional rate, she went out if her way to do everything possible for me to get this car. Rick was extremely patient and helpful while we made decisions on cars and worked with Jaonne on our financing! I had no idea we'd leave with a car! Unreal! I have had a traumatic 60 days with the loss of my fiancé and never thought Things would turn around... But I was wrong! This was the best week of my Life And Jaonne helped make it possible! She is a superstar in her job! Thank you I feel very grateful..... I'll recommend everybody I know to her and Mark Casa Jeep More
As a customer, it is important to work with people who are knowledgeable and are eager to assist in making the experience a good one. I recently traded in my full size pick up for a 2010 Jeep Wrangler Un are knowledgeable and are eager to assist in making the experience a good one. I recently traded in my full size pick up for a 2010 Jeep Wrangler Unlimited Rubicon. The sales associates, Dylan and Randy, both made the transition seamless. I could not have asked for a better experience when trading in a vehicle. I would like to mention that the competition down the road (Larry H. Miller) made it very easy to make my decision. Their lack of knowledge and customer service made it no contest. Dylan and Randy will receive referrals from me every time. Thanks again!! More
I want to commend Jaonne Laursen and Don Bradley for outstanding performance in the Sale of three new vehicles to me and my family in October 2011. My 2012 Jeep Overland 4 x 4 is probably the best new V outstanding performance in the Sale of three new vehicles to me and my family in October 2011. My 2012 Jeep Overland 4 x 4 is probably the best new Vehicle I have ever owned or driven. I have owned 4 new Jeeps in the last 25 years and this one is the best of all. Thanks for being a great Dealer. Donald t. Lopez More
From the moment I walked on the lot, I was greeted courteously and professionally with respect. Without any pressure I was able to look at the vehicle of my choice and was able to take the vehicle to courteously and professionally with respect. Without any pressure I was able to look at the vehicle of my choice and was able to take the vehicle to show my wife and to make sure it fit in our garage. Again, no pressure. Brought the truck back and the next day came in to complete the purchase. All of my requests were met by Josie and Marco. It made for a smooth and pleasurable transaction. Because I was preapproved at my Credit Union, Dominic in the Finance area was able to make finance transaction quickly and to our satisfaction. More
From the get go Mike made me feel at home, He was very attentive to what I wanted and what was going to work for me, and once we nailed that down he went to work to get me the best deal possible, And he w attentive to what I wanted and what was going to work for me, and once we nailed that down he went to work to get me the best deal possible, And he went above and beyond. Then he passed the batton to Jaonne in Finance. This gal is a pro, Plain and simple, She went to work to get me the best possible financeing, the best possible payment, with the best possible payment date that would work the best with my budget. she really went the x-tra mile to make me feel as comfrortable with the terms as possible. When it was all said an done I wanted to go over and paint this gal's house. I drove away from there completly satisfied, AQnd have already recomended them to a couple of family members and a good friend---Thank you Jaoone and Mike at Marks Casa!!! Sincerly DAVID ST. GERMAIN More
I have never been one that likes going to a dealership for any reason, however, our visit to Mark's Casa Chrysler in Albuquerque, New Mexico was the best. My wife and I were traveling to Kansas for a fam for any reason, however, our visit to Mark's Casa Chrysler in Albuquerque, New Mexico was the best. My wife and I were traveling to Kansas for a family reunion when we had car trouble near Grants. After being hauled to Casa Chrysler and being unloaded, they discovered that after having my gas tank changed before we left California (apparently with the wrong size tank) we had run out of gas with our gas gage still showing over a quarter tank and the trip meter showing nearly another 100 miles of fuel. They got us back on the road in plenty of time to get to our destination in plenty of time for our reunion. They told us that we had been inconvenienced enough and didn't charge me a dime. Alan, our mechanic wouldn't even take a tip. I didn't even get to pay for the few gallons of gas they put in my car. Thank you to all the wonderful people in the dealership, inside the office and out. I will never forget what you did for us. Dave Bockover West Covina, Ca. More
I purchased a 2011 jeep wrangler,from the sales to the service representative have always been professinal, honest and caring to customer satisfaction,I am very happy with dealership selection, but specia service representative have always been professinal, honest and caring to customer satisfaction,I am very happy with dealership selection, but specially the service provided by greag saenz for his outstanding service. More
I had some recalls on my Jeep. I got an appt right away and Greg Saenz was my contact. Greg was very professional and personable. He explained what needed to be done with the recalls and would check on m and Greg Saenz was my contact. Greg was very professional and personable. He explained what needed to be done with the recalls and would check on me with updates. It didn't take long and I was on my way with a safe vehicle once again. I will definitely return in the future and will recommend this dealership to my family/friends. Thank you to Greg and the service dept for taking good care of your customers. More
Like always it was a GREAT experience, this was my 2nd vehicle from them and I'll come back again! Danny was honest, funny and very very helpful. vehicle from them and I'll come back again! Danny was honest, funny and very very helpful. More
Had intermittent problems with a mirror and had to replace it under the vehicle warranty. It was a pleasure working with Greg (my service adviser). He went out of his way to address the problem. Whe replace it under the vehicle warranty. It was a pleasure working with Greg (my service adviser). He went out of his way to address the problem. When it worked sometimes and not others it was his idea to replace the mirror; saving me a lot of aggravation. I definitely recommend CASA’s service department and especially if you deal with Greg. More