Larry H. Miller Casa Chrysler Jeep

One of the top two dealerships I have ever dealt with (age 64). Group meeting of new owners is excellent idea -- get to listen to concerns of others in non-confrontational setting. (age 64). Group meeting of new owners is excellent idea -- get to listen to concerns of others in non-confrontational setting. More

Greeted me as a friend when I walked in, the experience was the best I've experienced in a long time. Introduced me to all the managers and the owner, they are always willing to answer any question and th was the best I've experienced in a long time. Introduced me to all the managers and the owner, they are always willing to answer any question and they take the time to explain in detail. I would recommend this dealership to anyone and I would return to buy my next vehicle. More

We spent all afternoon and all Evening with Anna Marie. We told her what we wanted and she didn't stop looking until she found us what we wanted! The entire staff was super friendly and didn't make me feel We told her what we wanted and she didn't stop looking until she found us what we wanted! The entire staff was super friendly and didn't make me feel like we were just another sale. More

I had a excellent experience with Anna Marie she was friendly knowledgeable about the jeep that we ended up purchasing. She greeted My wife and I rite away and showed us exactly what we wanted of what t friendly knowledgeable about the jeep that we ended up purchasing. She greeted My wife and I rite away and showed us exactly what we wanted of what they had in stock. Took it for a test drive feel in love with it and took it home. I would recommend her to all my friends and family and to Mark's Chrysler Jeep great company to do business with. More

From my first phone call from the dealership, to the last instructions given on my new Jeep Wrangler Unlimited, I received only courteous, friendly, information from the folks at this dealership. Every one o instructions given on my new Jeep Wrangler Unlimited, I received only courteous, friendly, information from the folks at this dealership. Every one of these persons listed, made me feel at ease, were very knowledgeable about the models I was looking at, quick with a smile, and a firm handshake. What a pleasure dealing with these kind of professionals! More

My husband and I we're pre approved to purchase a new Jeep a month and a half ago. We have been so busy today was the first day we had time to even look for a jeep for our buisness. Marks Casa was the fi Jeep a month and a half ago. We have been so busy today was the first day we had time to even look for a jeep for our buisness. Marks Casa was the first dealership we went to. The gentleman that greeted us was Blaze. He said he was new to this certain job. He was very professional, respectful and nice. If he did not know the answer to a question he admitted it and said he would find out. Needless to say we looked no further. We purchased a jeep from him and Casa Jeep. Way to go Blaze we will recommend you to anyone who asks. Thank you and we love our new jeep. More

I brought in my 2012 Jeep to the service department because a message said low tire pressure right front tire. Chad checked it out and said I had a nail in the tire. So he quoted me a price to repair because a message said low tire pressure right front tire. Chad checked it out and said I had a nail in the tire. So he quoted me a price to repair it. But I mentioned to him that I have the "road hazard" program . He offered to check his system for any updates. I asked him if he would also check or call about my "vehicle care" program to see if it also included "tire rotation" service as well. He informed me that neither one showed in his system (that was a little upsetting to hear). So after listening to his comments I decided to pay Anne or Larry in (finance dept) a little visit (to correct the problem(s). Because I distinctly remember when I purchased my vehicle I signed for both services to be included in the package. To make a long story short, Chad in service and Anne in finance took care of the problem(s) to my full satisfaction. Both treated me first-class and with respect. Chad and Anne listened and handled my issue(s) within their respective departments quickly, efficiently and professionally. In my opinion both Chad in (service) and Anne in (finance) deserve a raise and/or promotion. It is because of employees like Chad and Anne and the manner in which they serviced and addressed my concerns that I will continue to do business with MARK'S CASA CHRYSLER JEEP. Thank you for the opportunity to express my thoughts. More

I saw a Ford F-150 advertised on their website for "$20,497.00", stock number 12j255928A, so I called and spoke to Derek in the internet dept. He confirmed the price listed online of $20,497.00. When "$20,497.00", stock number 12j255928A, so I called and spoke to Derek in the internet dept. He confirmed the price listed online of $20,497.00. When I got to the dealership the truck had a sale price sticker of $24,000. I spoke with Derek and tried to buy the truck for the internet price of $20,497.00. He refused to sell the truck at that price. His justification is that the internet price of $20,497.00 is "cash only" price, and that at the internet price i do not get a test drive, nor do I get detail, gas, or the 15 day warranty. I left the dealership in disbelief!!!! Marks Casa Jeep lures customers in then increases the price once the customer gets there. This is a totally dishonest practice and can not be legal. The truck is still on the Marks Casa website, my advice is to stay away from Marks Casa!!!! Derek was more than rude and did not listen to my concerns. False advertising. More

After weeks of negotiating, and trying to be sold a vehicle I did not want the at Larry Miller Dodge on Lomas. I decided to take my business elsewhere!!! I went online and found Marks Chrysler Jeep, I vehicle I did not want the at Larry Miller Dodge on Lomas. I decided to take my business elsewhere!!! I went online and found Marks Chrysler Jeep, I called and spoke to Lawrence. I explained to Lawrence I live in Santa Fe and wanted to purchase a new Jeep Grand Cherokee. I set up an appointment and went to meet him. I was extremely impressed with his courtesy, professionalism, and most of all he actually LISTENED to me!!! I have bought several vehicles and have never been treated more professionalism, attention to my needs/wants, or with complete customer focus. Lawrence is an asset to Marks Casa Jeep!!! I will never buy a car anywhere else or from anyone else. The service after the sale has been beyond belief. More

Excellent buying experience! Dylan and McColough were true professionals! This is my first experience outside of Ford and Nissan and it was a good one. Best experience in the finance office too! The o true professionals! This is my first experience outside of Ford and Nissan and it was a good one. Best experience in the finance office too! The only negative was that I was unimpressed with the quality of the detail job on the vehicle. I spent 4 hours the next day throwing out old french french fries and other crud found under the seats and overlapping carpeted areas along with wiping the entire inside down. The engine bay has a lot of oil around it and I expected that to be removed as well. More