Larry H. Miller Casa Chrysler Jeep
Albuquerque, NM
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Bought my second vehicle from them in a row. I have purchased my last two vehicles from Anna Marie Sandoval at Mark's Casa Jeep. Unlike most stressful automotive purchases which many people inclu I have purchased my last two vehicles from Anna Marie Sandoval at Mark's Casa Jeep. Unlike most stressful automotive purchases which many people including myself dread, this was a great experience. On my first purchase I called looking for a particular Jeep and luckily was called back in a short time with Anna having found exactly what was needed. I did not have to play the back and forth game with the dealer trying to extract every cent out of me. A reasonable price was quickly offered and I excepted. The finance office personal did not push a hard sell and only explained options with extended warranties, etc. in a relaxed manner. It was a painless purchase that left me excited about my new Jeep. Because of this when I needed a truck I returned to Anna Marie and found the exact same level of service on my second purchase from Anna Marie Sandoval and Mark's Casa Jeep. When I wear out my truck and Jeep I will return to them for my next vehicle. More
Chrysler 200 We ended up going with the Chrysler 200. Me & my wife were very pleased with the attentive service of the team at Marks Casa & would definitely be a r We ended up going with the Chrysler 200. Me & my wife were very pleased with the attentive service of the team at Marks Casa & would definitely be a repeat customer. Anna Marie was our sales representative. She was extremely helpful & knowledgeable answering questions of concern about the process. Her sense of humor & pleasant "can do" positive attitude made the experience great at your dealership. A++++ promise to be back. Thanks again guys. Love our new family car More
Great Dealership We have purchased many cars from Mark's Casa Chrysler, and our latest was a car for our daughter, and all our vehicles have been with Samer Asad. We c We have purchased many cars from Mark's Casa Chrysler, and our latest was a car for our daughter, and all our vehicles have been with Samer Asad. We could never deal with anyone other than Sam, he always makes us feel like family/friends. My wife and I have often said if Sam were to leave Marks Casa Chrysler Jeep we wouldn't be able to buy Jeeps or Chrysler's anymore. We may stray to another brand once in awhile but we always realize the error of our ways and come back to Casa with a different brand car, and Sam always greets us with a smile and a shake of his head, and let's us know not to worry he can fix it. Thanks Sam, we consider you a friend. More
Selling cars out from under you Went in on December 27 to look at a vehicle. Talked to the salesman and test drove the car. I decided to purchase the vehicle and trade mine in. They Went in on December 27 to look at a vehicle. Talked to the salesman and test drove the car. I decided to purchase the vehicle and trade mine in. They drove my vehicle for appraisal while we were in the process of buying the other. While doing the paperwork another salesman came over and grabbed the keys off our desk and said I just sold this vehicle. If you're working a deal with someone you need to keep the keys!! If your a salesman and let someone else take them from your customer that's just bad business. This is the kind of stuff that makes people dislike and distrust car salesman. Needless to say I'll never go back to any Marks dealership and I will let EVERYONE I come across know how they do business. More
Ready for cooler weather My wait time is always reasonable, there is always friendly staff, thorough service and honest feedback. The service employees are well-prepared and t My wait time is always reasonable, there is always friendly staff, thorough service and honest feedback. The service employees are well-prepared and think ahead for cooler weather with simple things like putting a little extra air in the tires. It is worth it to me to take my car in to the folks who know it best. More
Didnt wait long Greg is always good Took my JGC in for an oil change and tire rotation. Didn't take as long as I expected and everything is good. I will be back for my next service Took my JGC in for an oil change and tire rotation. Didn't take as long as I expected and everything is good. I will be back for my next service More
i love my car Initial serivce was not what I would have liked but they went out of there way to make it right. I would recommend this dealer to friends. They went t Initial serivce was not what I would have liked but they went out of there way to make it right. I would recommend this dealer to friends. They went the extra mile to make me happy. More
Under Allowance is the Practice I went into the dealership on Sunday 8/17 Vincent was cordial and polite. He took me and my sons out in the Jeep I was interested in. We talked about I went into the dealership on Sunday 8/17 Vincent was cordial and polite. He took me and my sons out in the Jeep I was interested in. We talked about how there was an addendum sticker on all the vehicles with just prices and no boxes checked off. I was willing to trade in my 2010 Subaru WRX STi. I observed that they are retailing with like mileage at 27,500 to 29,200 on average from all the states surrounding me and in the state I reside. They seem to have enough business because they really under allowed for my vehicle at 21,000. Needless to say this is a dealer ship that I would stay away from being that they are padding their profit at the cost of the consumer? More
Great Service We have purchased five cars from Ish, Ramzy, and Samar, they have treated great and we continue to purchases cars from them. We have purchased three We have purchased five cars from Ish, Ramzy, and Samar, they have treated great and we continue to purchases cars from them. We have purchased three Jeeps and two Chryslers from this group and it has been great working with them. More
Dishonesty at every turn Disgusting. Not only did the sales manager try and offer me less than the bare minimum of what my trade books at but EVERY NEW Vehicle is overpriced Disgusting. Not only did the sales manager try and offer me less than the bare minimum of what my trade books at but EVERY NEW Vehicle is overpriced of the MSRP by at least 2000 dollars. Slimey, arrogant, dishonest sales manager Ish refused to give me my keys on three occasions when I asked to leave. I would have to say if a sales manager is this diahonest then the dishonesty starts at the very top. Save yourself a hassle and go somewhere else. More