Larry H. Miller Casa Chrysler Jeep

Over the years I have purchased quite a few cars from this dealership. I have never been wild about their service department but the sales side has usually been good to deal with, especially if you are this dealership. I have never been wild about their service department but the sales side has usually been good to deal with, especially if you are an informed buyer. This visit was for an oil change and tire rotation which is covered under my original warranty. The appointment was easy to make and my contact with Diego Sanchez, Service Advisor was very good the whole process took 2:15 which in my opinion is about an hour longer than it should have taken. More

Very smooth Process, no typical car salesman mentality and we are happy with the entire process! I would recommend Torrance as your salesman and Victor as your manager. Great team! and we are happy with the entire process! I would recommend Torrance as your salesman and Victor as your manager. Great team! More

We had a unique service and sales experience this past week with our 2021 Jeep Gladiator. A major issue with our Jeep was discovered during a routine oil change. The problem with this vehicle was covered week with our 2021 Jeep Gladiator. A major issue with our Jeep was discovered during a routine oil change. The problem with this vehicle was covered under warranty, but needed parts were back ordered and we faced having our Jeep sitting in a repair bay for at least a month. Several sales staff members took initiative to reach out to us, offering support and ultimately a solution to our issue. Casa Jeep bought back our Gladiator and made us whole by seriously discounting a 2022 Jeep Gladiator Rubicon. Special thanks to Victor, Samer, Patricia and Ann in finance for making this right. This dealership stood behind their product and earned our respect. We have purchased 3 new Jeeps here over the past year. Thank you so much again. More

I have been coming to this dealership for 12 years, I won’t use anyone else. They always take good care of me, and look for the best deals. I always drive off of the lot with what I went there for. won’t use anyone else. They always take good care of me, and look for the best deals. I always drive off of the lot with what I went there for. More

Excellent service! We did not feel pressured to purchase our new vehicle. Everyone was so pleasant! We did not feel pressured to purchase our new vehicle. Everyone was so pleasant! More

The salesman we had is what made our experience one of the best car buying experiences we have ever had. This dealership is very lucky to have people like him. I will definitely be coming back as long as the best car buying experiences we have ever had. This dealership is very lucky to have people like him. I will definitely be coming back as long as they keep people like him around. The salamander name was Moises Loya. More

Salesman was Ricky Zambrano. Terrific Guy, friendly and honest. Paperwork guy was Larry Ashbrook, also friendly & honest. This is my second time buying at this dealership. I high Terrific Guy, friendly and honest. Paperwork guy was Larry Ashbrook, also friendly & honest. This is my second time buying at this dealership. I highly recommend these guys More

All the folks I met were courteous and made the purchase of my new vehicle an easy experience. of my new vehicle an easy experience. More

It’s unfortunate that I have to post a review like this after being a loyal customer to this location. On Saturday March 5, I test drove, ran credit, signed documents, insured, drove off lot & put my own g after being a loyal customer to this location. On Saturday March 5, I test drove, ran credit, signed documents, insured, drove off lot & put my own gas into a 2020 charger scatpack widebody. Upon purchase I was told the vehicle was in great condition and didn’t need much, I’d be able to drive the car off the lot that day and return it on Monday to begin the reconditioning process. The vehicle had an exhaust leak that was discovered by me and not previously disclosed. After all of this I was called back by the sales person stating I could not leave in the vehicle and they would begin the reconditioning process.On Saturday I was not provided with any hard copies of documentation. I asked for copies the next day. On Monday I called the dealership for an update, and agreed on aftermarket brakes and rotors to save the dealership some money. Wednesday I receive a phone call with the salesperson and sales manager Marco stating that I needed to come and resign paperwork with additional costs. I didn’t not agree to the additional cost and suddenly, 4 days later, the financing that had already been approved on Saturday fell through. (Unlikely) I was told there was another customer that wanted the vehicle and got every excuse in the book as to why there was no longer a deal. This is not the first time I’ve had an issue with this dealer, definitely will not be back or recommend. More

Would not recommend. Put deposit down on Jeep on 2/15. Had conversation with Ricky about delivery/ letting me know it had arrived on 2/23 Received call from him on 2/24 Put deposit down on Jeep on 2/15. Had conversation with Ricky about delivery/ letting me know it had arrived on 2/23 Received call from him on 2/24 stating that they had already sold it after taking my money on a deposit on 2/15 for it. Would not recommend. More