
Larry H. Miller Casa Chevrolet
Albuquerque, NM
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This Larry H. miller Chevy dealer is the xxxx hole of all the dealerships. Do not buy a car from them. Most of all don’t have your car serviced with them!! They ha miller Chevy dealer is the xxxx hole of all the dealerships. Do not buy a car from them. Most of all don’t have your car serviced with them!! They have the rudest employees. Getting an oil change is an all day experience. Especially stay away from service rider (Rod) he will treat you like a dumb woman. Had to have my fiancé go In to get my keys back. It took over 3.5 hours this time for oils change. Still don’t know if other issues were addressed. They never answer the phone. Pulled up after no phone call and my Traverse was parked in parking lot. I was so mad. No phone call to say it was done. A wasted Saturday. So basically if u have all day to waste. Want to sit in a dirty waiting room. With nothing special. Because they offer nothing. Don’t mind being treated like crap. Go for it! More
I am only giving one star because I can't give them 0 stars. I brought my 2017 Chevrolet Volt to this dealership because of a faulty BECM battery energy control module. It has been there since August stars. I brought my 2017 Chevrolet Volt to this dealership because of a faulty BECM battery energy control module. It has been there since August 23rd ... so about 11 weeks. I have been working with advisor AJ, supervisor Justin and GM Ish Martinez to try to get my part. What they have told me is that the part is in backorder, however 3 times I have been told that the part is on the way, but it never comes and I have not gotten much of an explanation. I have been calling Justin the manager and Ish without getting a callback. I also finally got a loaner after 5 weeks (a Chevy Spark) which I barely fit in. I have been told twice that I may get a more suitable loaner that would be more like my Volt, but again this has never happened. STAY AWAY from this dealership is my advice. More
Ok, I am from NY so this may be harsh. These guys didn't dick me around. I told them what I wanted and said I would buy if they could give me everything I asked for. They did so I bought my Chevy Silverado dick me around. I told them what I wanted and said I would buy if they could give me everything I asked for. They did so I bought my Chevy Silverado from them. I could not get to the dealer to get my steps installed and to have it detailed during the week so my salesperson Briana CAME TO MY HOUSE, BROUGHT THE TRUCK IN FOR SERVICE, AND DROPPED IT BACK HOME AGAIN!!!! No, that is NOT a typo and no, I am not BSing you. Talk about tremendous service!!!! Both Briana Madrid in sales and John Reid in finance were the ABSOLUTE BEST! I look forward to a very long relationship with this dealer. More
Everyone were soo very helpful especially Linnie Durham who made everything orks. We love our new 2021 Equinox and will having many adventures with it who made everything orks. We love our new 2021 Equinox and will having many adventures with it More
The Service Advisor was very friendly & helpful. My vehicle was checked for recalls, leaks that I was concerned about & oil changed. I always feel this service team does a thorough job. vehicle was checked for recalls, leaks that I was concerned about & oil changed. I always feel this service team does a thorough job. More
Very polite, Knowledgeable, patient and always being greeted. I trust this place to always service my car. It has Great atmosphere. I will always come back. greeted. I trust this place to always service my car. It has Great atmosphere. I will always come back. More
I do Not recommend this dealership. I purchased a New Chevy Colorado and paid to have it delivered to Colorado where I live. It arrived without the bed liner, no owners manual, no second set of keys, no Chevy Colorado and paid to have it delivered to Colorado where I live. It arrived without the bed liner, no owners manual, no second set of keys, no paperwork, proof of purchase, manufacturers certificate of Origin, no temporary tag. Still no solution from the Dealership More
I had a brake recall in which I did a online appointment with mychevrolet app. Unfortunately when I arrived they had no record of it. The Service Advisor Emmanuel Arreola said not to worry and they would t with mychevrolet app. Unfortunately when I arrived they had no record of it. The Service Advisor Emmanuel Arreola said not to worry and they would take my truck to complete the recall service. It only took a couple of hours and everything was completed. I would like to thank Mr Arreola for keeping the customer in mind and helping me. 5 stars for being caring in these hard times. thanks More