Larry H. Miller American Toyota Albuquerque

Robert in Service was absolutely the one to have!! Thank you for making my last service the BEST in 16 years. Look at the records, I have purchased 8 vehicles in the last 8 years. Thank you Hud Romero Thank you for making my last service the BEST in 16 years. Look at the records, I have purchased 8 vehicles in the last 8 years. Thank you Hud Romero and Adam Millinazzo!!!! THE BEST IN ALL LHM AUTO DEALERS More

Very professional The staff is very nice and very respectful the location is very accessible and very modern building from the time I bought my Tacoma two servants ever The staff is very nice and very respectful the location is very accessible and very modern building from the time I bought my Tacoma two servants everything's all professional I would recommend it to anybody More

Tried to sell me things I didn't need for my car.. So they tried to sell me a air filter, witch was a new one I just installed.. leaving the dealership after my oil change I went down the road and my c So they tried to sell me a air filter, witch was a new one I just installed.. leaving the dealership after my oil change I went down the road and my car sounded like a hot rod.. took it back to the dealership right after, I popped the hood to find out my air filter box was all tooken apart.. went back and no apologize at all from any of the workers, instead there were giving me a dirty look, because I was upset.. my oil never got changed instead they just added oil to my car. The only reason I found out about my oil being dirty is because I pulled the oil dip stick.. 2 hour wait just so they can ruin my car.. so disappointed never been so hurt.. More

Happiness is a Toyota Our vehicles look forward to their visits At your facility. You always take good care of them ! They tell us nice things about their experiences in Our vehicles look forward to their visits At your facility. You always take good care of them ! They tell us nice things about their experiences in the service department . They love their new parts and say they feel young again. Ps Arrived at 11.30 and only one donut left ! More

New tires. Had a 10:30 app't to get new tires installed. I was there at 10:20. Didn't get out of there until 1:40. That's way too long for a tire change. I wish Had a 10:30 app't to get new tires installed. I was there at 10:20. Didn't get out of there until 1:40. That's way too long for a tire change. I wish I had spent an extra $100, and went to Discount Tire, Etc. I would have been done in less than 45 min. More

oil change After you buy your new car, you very seldom see your sales person again, but you always have contact with your service department. American Toyota ha After you buy your new car, you very seldom see your sales person again, but you always have contact with your service department. American Toyota has a great waiting area, with lots of tv's to watch and service on your vehicle that you can really rely on! More

Oil change and tire rotation Great service and friendly/professional people. I was very happy that my appointment time was right on time, it did take a little longer that the quo Great service and friendly/professional people. I was very happy that my appointment time was right on time, it did take a little longer that the quoted time. They told me it would take 1 1/2 - 2 hours and it actually took a little over 2 hours. More

Long time trusted dealership We have been coming here to buy our vehicles since 2007 and have been using their service department since 2004. We have always been treated like a VI We have been coming here to buy our vehicles since 2007 and have been using their service department since 2004. We have always been treated like a VIP and we recommend American Toyota to our friends and family. More

Dropped the ball on so many occasions Got the run around trying to get my title & my AC fixed. Called the title clerk several times & left messages & never got a call back. Had to go in to Got the run around trying to get my title & my AC fixed. Called the title clerk several times & left messages & never got a call back. Had to go in to get answers regarding my title which ended up being delivered the day I walked into the dealer asking about the status of my title. Was told by Service it would take 5-7 days for a part but I had to call 2wks later to check the status. Found out the part arrived 3 days before I called. The work was amazing & my Service Tech was amazing while it was getting fixed. But the into attempt to get it fixed was pretty ridiculous. I wouldn't recommend this dealer if these are common occurrences. What I would've recommended to friends was the quick purchase process. It was so wonderful to go in & have a no hassle process. More

Excellent Experience Roger was so easy to work with from the first time I took a test drive. He told me they would make the process easy and he was true to his word. I Roger was so easy to work with from the first time I took a test drive. He told me they would make the process easy and he was true to his word. I feel like he went above and beyond for me. Even though we had already made a deal on a Rav4 that hadn’t arrived, he called when another showed that was an amazing color. I told him I only had just over an hour to be at work.... and he had me out the door in my new hybrid on time! It was amazing. I couldn’t love my vehicle more. i got more than I asked for or expected. More