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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,817 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,817 reviews

October 27, 2019

outstanding the salesman Rashad is excellent. He works hard to get the buyer a fair deal. American Toyota dealership is professional, sharp, clean , efficient and More

by hammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Ruff
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

It was a pleasure working with you. Come visit us again soon! - Hud Romero, Store Manager

October 26, 2019

Great service Service department was outstanding got my Sienna running as promised! On time and less than original estimate. Mel was very good at communicating what More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the positive review! Have a great day! - Hud Romero, Store Manager

October 26, 2019

Excellent experience From beginning to end, the total customer experience was great! I worked with both Mario and Eddie Woodfin. They were knowledgeable and professional More

by Camilla51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario and Eddie Woodfin, Hiram Herrera
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

It was a pleasure working with you! We will be sure to pass along your review to the staff. - Hud Romero, Store Manager

October 26, 2019

Excellent and quick service The reps were very nice and helpful. Took my car in for schedule maintenance and was told it will take 2 hrs. It was actually done in 1 hour. More

by wc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Maestas
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for stopping by! We hope to work with you again soon! - Hud Romero, Store Manager

October 26, 2019

Great customer serviced Very nice and friendly employees always explain what service was done. If I had a problem they would take the time to explain to the fullest More

by Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the positive review! Should you need anything else, please let us know. - Hud Romero, Store Manager

October 26, 2019

Easy, fast, and friendly staff. I had to take my 4 runner in hor a recall and it was easy. Got in and out, used the courtesy shuttle to get back to work. My driver Pery was really ni More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pary
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for stopping by! We appreciate your support. - Hud Romero, Store Manager

October 26, 2019

Great Service Representative and Repairs I can always be sure that my car is getting the best service when I take my care here. My rep is very good at being sure my questions are answered. More

by Babes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep
Oct 28, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for coming to see us! Have a great day! - Hud Romero, Store Manager

October 26, 2019

They insisted I needed all new brakes They said I needed all 4 brakes replaced when they were still good, wanted to charge me an arm and a leg for parts and the advisor couldn't tell me wh More

by Consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JR Malouff, Hud Romero, Phillip Saunders, Tim Scully, Sean Keller, Alan Le
Oct 31, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Hello, thank you for reaching out and bringing this to my attention. We appreciate your feedback. I would be more than happy to speak with you directly in order to address your concerns. Please give me a call so that I may be of further assistance. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

October 26, 2019

Incomplete Because they forgot to turn off the maintenance required light and never asked if I would like to test drive a new car. Even though I got into three o More

by Ruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Pohl
Oct 31, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Ruben, thank you for bringing this to my attention. I would appreciate the opportunity to speak with you directly and gather additional information about your experience. Please give me a call so that I may further assist you. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

October 24, 2019

Gewat! this dealership was closest to where we were staying in ABQ, pulled in just to browse. Was greeted by sales staff and, although it seemed a little hig More

by grannie annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brummett, Brandon Ortiz
Oct 24, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership! Have a great day! - Hud Romero, Store Manager

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